Contact SwipeSimple Support
Company Name: CardFlight
About: Accept credit card payments on the go - SwipeSimple gives you the tools to take
credit card payments anytime, anywhere.
HOW IT WORKS:
1.
SwipeSimple Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: support@cardflight.com
Website: 🌍 Visit SwipeSimple Website
Privacy Policy: https://swipesimple.com/privacy
Developer: CardFlight
Privacy & Terms:
https://cardflight.com/resources/customers-and-partners/
3 Most reported problems 😔💔
There has got to be something better!
by Arenarosa
This app is not user friendly. Also tech support is 9 to 6 Monday through Friday. The Bluetooth card reader does not stay connected and we lose time and customers when we have to key in the info. The app logs us out in the middle of a sale. They fix bugs when you complain but even more pop up. They say there is 24/7 support, but the number goes to a voicemail that offered a callback on Monday. If you are a mobile business with moderate to high volume weekend and/or evening sales I would look for a better option. They told me that they would work on some of our problems, but we opted out.
Hidden fees
by Home LAEL
Regarding the system, I never had problems with it but what is so frustrating is that I explained that my business is small and I would not have a big use for this. I was told there were no other fees other than transaction ones. Well, after 4 months of use and a tons of transactions fees now I have also monthly fees. I canceled the service and was charged another month so I denied to pay that. I call them to dismiss that charge and I just got a collector letter in the mail.
So frustrating.
Owner
by Tony Eeeez
Do not get this app they don't tell you how much they are charging you. They don't even send you an email. How much they charge you for the service very hard to get in touch with them and they charge you much more than they tell you when you call them to register with them people you talk to at the beginning they don't work for that company telemarketing company they just tell you lies for you to sign up with them
Have a Problem with SwipeSimple - Point of Sale? Report Issue
Why should I report an Issue with SwipeSimple - Point of Sale?
- Pulling issues faced by users like you is a good way to draw attention of SwipeSimple - Point of Sale to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a SwipeSimple - Point of Sale customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using SwipeSimple - Point of Sale.
