Shopify Point of Sale (POS) Reviews

Shopify Point of Sale (POS) Reviews

Published by on 2021-06-21

Shopify POS unifies your online and retail stores to strengthen sales
conversions everywhere you sell, streamline store management, and help you build
stronger relationships with your customers. It has all the essential features
you need to make sales, track performance, and manage custo...

Table of Contents:
1. Reviews
2. Is it Safe?
3. Is it Legit?
4. App not working?
5. Report Issue

Shopify Point of Sale (POS) Reviews

  • By

    The New Update is Horrible

    Do not update. There is too many glitches. Hopefully you read this before you download the latest update. The program was terrific until this last update. i would have given it a 4.5 prior to this last update 4.4. The program will change the tax rate after the sale. Even if you select no tax and when you do charge tax it will not give the correct amount. We undercharged a customer. Sometimes u can’t even accept payment. You get stuck with the customer upset. Also now in order to give a discount more then a $1.00. They require you to do the same step twice. Taking twice as long to enter the discount for the customer. I have had Shopify for 5 years and this is the first time I am very unhappy with the progress. It went from great to horrible. Shopify this must be fixed right away. Otherwise I am switching and I believe others will too.

  • By

    Very glitchy, slow, works sometimes??

    I’ve used Shopify for the past 3 years, I have loved it up until January 2018. The card reader works the first time 1/10 tries, I ordered a new one thinking the first one was used too much. The new one doesn’t work, my check out process takes way too long. It often times loads forever to even get to the receipt page. Every single transaction I find myself saying “sorry my system is just being weird today”. The only reason I haven’t switched to something else because I really need my website inventory and in store inventory to link up. Really hoping something changes soon because this is too big of a hassle.

  • By

    Great for some things

    This app needs another update. I haven’t been able to email customers because their email addresses don’t show up in the app. I thought one of the updates had deleted customer info and I was upset, but it’s there if I use the internet to login. I’m grateful I can email invoices and make some simple changes to things via the app, but I would like to go back to emailing invoices from the app.

  • By

    Deletes orders.. beware

    The app worked great for us at a trade show.. until we logged out while in offline mode. When we logged back in the app had deleted all of our orders. When we contacted Shopify for help they worked hard, but in the end they were not able to be recreated. Beware of offline mode. In today’s day and age I think it’s pretty crazy they don’t just save it to the background. Also images and customers have to reload every time you logon to the app. Why doesn’t it just store a cached copy on your device?

  • By

    Card reader does not stay connected

    Our card reader disconnects all the time. It creates very slow transactions. :( Update: Shopify is constantly making updates and improving the app. They also have great customer service and receive feature requests!

  • By

    Great app, but missing some features

    I like using this app and it makes it easy at POS with customers. However it's missing some features from the iPad version. At this level it shouldn't matter which device you're using, it should function the same. A bit frustrating setting the staff permissions settings too.

  • By

    Love Shopify

    Been using for years, no issues. One recommendation is to be allowed to adjust the grid of products in the Shopify app rather than just everything in alphabetical order. Maybe a best sellers tab or something that allows quick access to the most popular items

  • By

    New user. It’s ok.

    Please add a notification feature to the app when an online purchase is made. Chip reader worked the first time but not the second. Had to manually enter card info because it recognized the card as a chip card and refused to swipe it. Bluetooth disconnects once the phone locks, FYI.

  • By

    Flawless products

    Shopify products have been very helpful. Card reader has been working perfectly and Bluetooth option is very convenient and has worked every time

  • By

    Great if you don’t want your money

    So they have a nice interface but the bottom line is they withhold payments for no reason and no amount of contacting customer service has done me any good at all (trying by email and by phone). I told them I don’t think it makes sense that I’m paying monthly for this “service” while not receiving any money from my sales, with absolutely no explanation given. No apology, and no money. Not a great way to run a business, guys.

  • By

    No calculated shipping option or PayPal payment

    We are a print on demand business and the pos app doesn’t calculate shipping when we enter a customers informattion. So instead we have to process all our sales while at a conference or on the road through the website but have to manually enter the credit card information. Also the pos system doesn’t give an option for a costumer to pay with PayPal. I love Shopify but i am surprised they have the way I de par pos app

  • By

    Having serious card reader connection issues

    Two different phones and the card reader goes in and out of connection resulting in awful experiences with customers standing there watching us fumble. Infuriating. It worked before but now won’t stay connected to the app. Had to revert to the auxiliary reader and now might consider square permanently. We paid money for the card reader and it works awfully. Very let down.

  • By

    Online Orders

    This app overall is good. But, it will not allow the option of making an online order/ship to customer. That’s something that is not on iPhone and it will be great. Being able to process the full transaction, process payments and have the merchandise shipped to the customer’s address. Please bring that option!!!

  • By

    Great app!

    This app works well and has all of the features I need to run my business. I’m not sure why there are negative reviews since I’ve never had an issue with the app.

  • By

    Wish it was faster

    I really wish this could operate a bit faster. Especially when it comes to the final checkout process where you accept payment. The credit card part isn’t too bad, but cash sales are painfully slow!

A better way to Contact apps

You can now contact Shopify Point of Sale (POS) customer service directly
via Email using our new site -

Contact Shopify Point of Sale (POS) directly

Is Shopify Point of Sale (POS) Safe?

Yes. Shopify Point of Sale (POS) is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 4,183 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.4/5 . Justuseapp Safety Score for Shopify Point of Sale (POS) Is 24.6/100.

Is Shopify Point of Sale (POS) Legit?

Yes. Shopify Point of Sale (POS) is legit, but not 100% legit to us. This conclusion was arrived at by running over 4,183 Shopify Point of Sale (POS) User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Shopify Point of Sale (POS) Is 24.6/100.

Is Shopify Point of Sale (POS) not working?

Shopify Point of Sale (POS) works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.

Have a Problem with Shopify Point of Sale (POS)? Report Issue

Leave a comment:

Why should I report an Issue with Shopify Point of Sale (POS)?

  1. Pulling issues faced by users like you is a good way to draw attention of Shopify Point of Sale (POS) to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Shopify Point of Sale (POS) customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Shopify Point of Sale (POS).

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