Vitalis app not working? crashes or has problems?

Vitalis Status

Last Updated on 2024-10-22 by Régie des Transports Poitevins

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31 User reports:
App has problems

User reports 31

⚠️ Most reported problems ⚠️

35.5%

Account

25.8%

Not working

25.8%

Crashes

12.9%

problems reported in the last 24 hours

24 hour clock ⏰

Have a Problem with Vitalis? Report Issue

Common Vitalis Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Vitalis app on iOS and Android devices. Solve all Vitalis app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Vitalis iPhone Issues and Solutions

Vitalis iOS app crashes, not working, errors
Vitalis iOS app network issues
Vitalis on iOS has black/white screen

Vitalis Android App Issues and Solutions

Vitalis has errors/crashing/not working
Vitalis server network connectivity issues
Vitalis has black screen

Vitalis iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Vitalis app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Vitalis app crashes or not working on Iphone (iOS):

Close and restart the Vitalis app on iPhone
Update Vitalis app to the Latest Version for iOS
Uninstall and reinstall Vitalis iPhone app
Update your iPhone to the latest iOS version

Fix Vitalis on iPhone unable to connect to server/internet connection issues::

To resolve Vitalis network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Vitalis black/white screen (blank screen) on iPhone:

Follow the Vitalis iOS app troubleshooting guide Here →

Vitalis Android App Issues and Solutions

Fix Vitalis not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Vitalis app issues:

Force Stop the Vitalis App
1. On android, goto "Settings" » click Vitalis app. » click "Force Stop".

Update Vitalis to the latest version on PlayStore

Clear Vitalis App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Vitalis app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Vitalis.

Fix Vitalis unable to contact server/ Vitalis internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Vitalis » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Vitalis » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Vitalis on android.

Solve Vitalis black/white screens issue on Android:

Follow the Vitalis android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Régie des Transports Poitevins, developers of Vitalis.

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Vitalis Website

Privacy Policy: https://www.vitalis-poitiers.fr/protection-des-donnees/

Developer: Vitalis

100% Contact Match

Developer: AGS (Asmi Global Softwares OPC Pvt. Ltd.)

E-Mail: [email protected]

Website: 🌍 Visit Vitalis Website

100% Contact Match

Developer: Vitalis Trainings- und Physiotherapie GmbH

E-Mail: [email protected]

Website: 🌍 Visit Vitalis Website

About this app

L'application this app vous propose toutes les fonctionnalités pour voyager sur votre réseau de transport en commun : horaires temps réel et théorique, info trafic, recherche d'itinéraire, plans, achat de titres de transport. Gagner du temps : achetez directement votre titre de transport sur l'appli, constituez votre portefeuille de titres depuis la rubrique ticket pour faciliter vos déplacements sur notre réseau ! Retrouvez facilement les derniers arrêts que vous avez recherché et ajoutez en un clic votre arrêt aux favoris. Trouver votre chemin : Recherchez un itinéraire et trouvez celui qui vous convient parmi nos propositions, consultez les plans téléchargeables. Retrouvez les fiches horaires et le temps réel à votre arrêt en un clic sur la map. Etre à l'heure : consultez le temps d'attente avant le prochain passage de votre bus à votre arrêt. Consultez en un clic les prochains passages en temps réel aux arrêts les plus proches de vous ! Préparez au mieux vos déplacements grâce à l'application this app. Notes : l'application peut nécessiter votre géolocalisation pour nous permettre de vous proposer les arrêts les plus proches de vous, une autorisation à votre galerie photo ou caméra est demandée pour vous permettre d'ajouter votre photo sur votre compte Ticket.