Poptropica app not working? crashes or has problems?

Poptropica Status

Published by StoryArc Media on 2023-12-19

Join millions of players in the adventures of Poptropica! Complete unbelievable
quests, written by Jeff Kinney, author of the Diary of a Wimpy Kid
series! Customize your character and adopt pets! Decorate your clubhouse and
hang out with friends! There's so much to do in Poptropica! And don't forget to
collect prizes and compete with your friends - will you be the island
champion? -------------------- Privacy Policy: https://w.

I have a problem with Poptropica

Are you having issues? Select the issue you are having below and provide feedback to Poptropica.

User reports:
No current problems

User reports 0

problems reported in the last 24 hours

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Most reported problems

Reported Issues: 10 Comments

By Jasmine 9 months ago

Character is stuck at the bottom of the screen, it cannot stand on any platforms so the game is non-playable. It's been like this for a while now. :(

By Sydney Taylor 1 year ago

it doesn’t show me or my boyfriend the full dialog the last line is always missing

By Lauren Martino 1 year ago

I open the app and I sign in and when I go to the island I'm on it loads but crashes

By Lacey 1 year ago

Just download the game on ios after not playing for awhile and it no longer works? Closed out app on the loading screen

By Kaylyn Wilcox 1 year ago

It closes the app after a few seconds on it can someone explain whyyyy

By swolf 1 year ago

I can’t open the app. It keeps closing after opening for 1 second.

By Jamie 1 year ago

Help I open the app but it keeps logging out by itself after 5 seconds

By Kael 1 year ago

App opens for approximately 5 seconds and then force quits

By Rodney 1 year ago

Got the app on the iPhone and it won’t open. I click on the app and then it crashes immediately.

By janelle 1 year ago

Wtf.

Common dislikes about Poptropica app

1. Glitch when entering islands

2. Accidentally buying items multiple times

3. Glitches and complications with new update

4. Problems with saving game

5. Issues with spinning wheel

6. Problems with finding player

Have a Problem with Poptropica: Fun RPG Adventure? Report Issue

Common Poptropica Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Poptropica app on iOS and Android devices. Solve all Poptropica app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Poptropica iPhone Issues and Solutions

Poptropica iOS app crashes, not working, errors
Poptropica iOS app network issues
Poptropica on iOS has black/white screen

Poptropica Android App Issues and Solutions

Poptropica has errors/crashing/not working
Poptropica server network connectivity issues
Poptropica has black screen

Poptropica iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Poptropica app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Poptropica app crashes or not working on Iphone (iOS):

Close and restart the Poptropica app on iPhone
Update Poptropica app to the Latest Version for iOS
Uninstall and reinstall Poptropica iPhone app
Update your iPhone to the latest iOS version

Fix Poptropica on iPhone unable to connect to server/internet connection issues::

To resolve Poptropica network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Poptropica black/white screen (blank screen) on iPhone:

Follow the Poptropica iOS app troubleshooting guide Here →

Poptropica Android App Issues and Solutions

Fix Poptropica not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Poptropica app issues:

Force Stop the Poptropica App
1. On android, goto "Settings" » click Poptropica app. » click "Force Stop".

Update Poptropica to the latest version on PlayStore

Clear Poptropica App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Poptropica app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Poptropica.

Fix Poptropica unable to contact server/ Poptropica internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Poptropica » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Poptropica » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Poptropica on android.

Solve Poptropica black/white screens issue on Android:

Follow the Poptropica android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at StoryArc Media, developers of Poptropica.

100% Contact Match

Developer: StoryArc Media

E-Mail: [email protected]

Website: Visit Poptropica Website

About this app

Complete unbelievable quests, written by Jeff Kinney, author of the Diary of a Wimpy Kid series! And don't forget to collect prizes and compete with your friends - will you be the island champion? Decorate your clubhouse and hang out with friends! Join millions of players in the adventures of this app! Customize your character and adopt pets! Children should always ask their parent or guardian for permission before they download and play. Poptropica requires an Internet connection, and data fees may apply if WiFi isn’t connected. © 2021 Sandbox Networks, Inc. All rights reserved.