mystc KSA Status

Last Updated on 2025-02-04 by STC

I have a problem with mystc KSA

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⚠️ Most reported problems ⚠️

Not working

42.9%

28.6%

Account

14.3%

Connection

7.1%

24 hour clock ⏰

-The service of STC is poor.

-Staff take too much time to attend to even small issues.

-There is no supervisor to ensure customers are attended to in a timely manner.

-Roaming and internet services are poor when traveling outside the kingdom.

-The app is short of delivering a full fledged service to its customers and focuses on what can benefit STC most.

-It is difficult to cancel a line via the app or phone support and customers are required to visit a branch.

Common mystc KSA Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve mystc KSA network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the mystc KSA App
1. On android, goto Settings » mystc KSA » click [Force Stop]

Clear mystc KSA App Cache and Data:
1. On android, goto Settings » Apps » mystc KSA » Storage » click [Clear Data] option. This clears both data and cache.
2. restart mystc KSA.

On android, goto Settings » Apps or Manage Apps tab.
Click mystc KSA » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto mystc KSA » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch mystc KSA