My SWISS app not working? crashes or has problems?

My SWISS Status

Last Updated on 2019-10-23 by Swiss International Air Lines Ltd.

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Common My SWISS Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot My SWISS app on iOS and Android devices. Solve all My SWISS app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

My SWISS iPhone Issues and Solutions

My SWISS iOS app crashes, not working, errors
My SWISS iOS app network issues
My SWISS on iOS has black/white screen

My SWISS Android App Issues and Solutions

My SWISS has errors/crashing/not working
My SWISS server network connectivity issues
My SWISS has black screen

My SWISS iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever My SWISS app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix My SWISS app crashes or not working on Iphone (iOS):

Close and restart the My SWISS app on iPhone
Update My SWISS app to the Latest Version for iOS
Uninstall and reinstall My SWISS iPhone app
Update your iPhone to the latest iOS version

Fix My SWISS on iPhone unable to connect to server/internet connection issues::

To resolve My SWISS network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix My SWISS black/white screen (blank screen) on iPhone:

Follow the My SWISS iOS app troubleshooting guide Here →

My SWISS Android App Issues and Solutions

Fix My SWISS not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent My SWISS app issues:

Force Stop the My SWISS App
1. On android, goto "Settings" » click My SWISS app. » click "Force Stop".

Update My SWISS to the latest version on PlayStore

Clear My SWISS App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "My SWISS app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch My SWISS.

Fix My SWISS unable to contact server/ My SWISS internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click My SWISS » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got My SWISS » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch My SWISS on android.

Solve My SWISS black/white screens issue on Android:

Follow the My SWISS android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Swiss International Air Lines Ltd., developers of My SWISS.

Verified email ✔✔

E-Mail: contactus@swiss.com

Website: 🌍 Visit SWISS Website

Privacy Policy: http://swiss.com/ch/en/terms-conditions/privacy-statement

Developer: Swiss International Air Lines Ltd.

About this app

MySWISS provides compactly condensed news and background information about SWISS, the airline industry, and travel, entertainment and lifestyle issues. My SWISS also offers employees direct access to the My SWISS Talk interactive forum, to various work-related platforms (such as CrewLink and the SWISS Intranet) and to further SWISS tools. “My SWISS” is the employee’s app of Swiss International Air Lines Ltd. (SWISS). For the company’s flying personnel, MySWISS further provides the latest operational news.