Virgin Pulse app not working? crashes or has problems?

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⚠️ Most reported problems ⚠️

Something else
34.9%

Not working
28.9%

Connection
14.5%

Login
10.8%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Virgin Pulse Problems 😠👌🔥

- Navigation not as smooth or seamless as desired

- Wellness program is nonsense

- No publicity about who wins quarterly prizes

  59 Reported Issues: 😵🆘🛟🚨📢

Tina
2022-06-26

App keeps crashing when trying to track Healthy Habits. I have tried refreshing App, but keeps crashing.

Maryanne Ditter
2022-06-25

I can open the questions that I should answer to add to point accumulation but when I touch screen to go to activity tracker it blinks and goes back to picture of app. Why does this happen?

Gloria
2022-06-25

Whenever I click “Healthy Habits”, the app crashes. I’ve powered off my phone and uninstalled the app and it’s still crashing

Anthony Morrison
2022-06-25

When I go to my yes page the app shuts down

Max Calhoun
2022-06-25

I did everything you said!!! Still not working!!!! All of it!!!!! Come on!!! I’m losing my Points!!!! This is not right!!! I work hard!!!!!

Annette
2022-06-25

App keeps closing when I try to do healthy habits. I have updated version and have tried restarting. Still not working.

Donald
2022-06-24

It crashes all the time when trying to do healthy habits. I am connected to blue tooth and have a current App Store version it must be something for virgin pulse to fix

John
2022-06-24

App won’t stay open!

Suzanne Ioli
2022-06-23

can not post on healthy habits it opens i go to a habit then it crashes

Connie Dierks
2022-06-23

I am unable to record healthy habits for the last two days. It opens for just a fraction of a second and then shuts down.

Max Calhoun
2022-06-23

I can’t click into the healthy habit’s it shuts down the app, all the time!!!!!!

Nancy
2022-06-23

When clicking on Healthy Habits, the app shuts down.

Amy Austin
2022-06-21

I cannot click into the Healthy Habits, it shuts down the app

Forrest King
2022-06-06

It will not eecord steps taken from my fitbit!!!

Elizabeth
2022-06-06

The Virgin Pulse app will not connect to my Max Buzz. I can get to the setting screen, but then it says "let's see what's new" and freezes there, so I cannot get notifications on my Max Buzz.

Craig Kocsis
2022-05-30

When I open my app, it freezes. Never get a to my Home Screen. Every day for past two weeks I have to delete the app and reinstall.. And even that doesn’t work every time. Is he I try to update habits I get and error messages. Getting very frustrated since I am unable to get all my points for the day.

Kendra
2022-05-22

App will not open just shows the water screen and spins like it is trying to open but ever does.

Doug Meharry
2022-05-18

IOS 15.4.1 Virgin Pulse App not loading. Splash screen picture of rocks and ocean and lines spinning. Turned phone off and then back on. Same problem

William Scheuerman
2022-05-16

Virgin Pulse App not loading. Just picture of rock and ocean and spinning lines.

Kt
2022-05-15

2nd day in a row the app isn't working. Uninstalled yesterday and reinstalled and still didn't work. And customer service isn't responding

Cherie
2022-05-14

I updated to the most recent version of app last month. Has not worked since. I am experiencing the same thing as others just the blue sky rocks and water home screen and a spinning icon. I use this for a health incentive program through my husband’s company. Very frustrating I cannot get this to work. I’ve had problems in past with the app but nothing that couldn’t be resolved. So far nothing has worked.

Abraham Barrera
2022-05-14

App crashes. It does not open. I have reinstalled it often and at times it helps but just to log a meal and then starts failing again. Very frustrating to be honest.

Janelle Cockrell
2022-05-12

App not working. Will not open. Just spinning with mountain picture in the background.

Mary
2022-05-10

Won’t open just spins and spins. Very frustrating

Susan Lemos
2022-05-10

The virgin pulse app is not opening... just showing the sky and rock....no way to enter my info for the day

Rebecca
2022-04-30

Virgin Pulse won't open. It just shows the screen with the blue sky over the water and the rock.

John Eckersen
2022-04-26

havent been able to open the app since the last update, this happens after every update. I deleted the app and re-installed it as I have been instructed in the past to no avail.

Alexander Leonard
2022-04-26

Is MyFitnessPal the only way to track food with Virgin Pulse? I keep getting an error trying to connect the two apps. I’ve deleted both and signed back in to the same problem. Thanks, Alex

Carolyn Redeker
2022-04-17

I’ve tried to open the app several times in the last week, and it just spins. I’ve updated to the latest version and restarted my iPhone. Still won’t load. Using it on an iPhone 12. Now on iOS 15.4.1, though I was on an earlier version Wednesday and Thursday when I tried the first 3 times.

Showing 31-59 of 59

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Developer: Personify Health, Inc.




About this app

The free Virgin Pulse app lets you access your company’s wellbeing program. • Sync your Max Buzz™ activity tracker to rack up points (must have Bluetooth 4.  This lets you share your iPhone steps, Apple Watch steps, and exercise and energy data with Virgin Pulse.  Virgin Pulse integrates with the Apple Health app.  Let the journey to a healthier, happier you begin. It’s going to be epic.  We use this data to help you track your activity in the platform.