Are you having issues? Select the issue you are having below and provide feedback to Virgin Pulse.
- Navigation not as smooth or seamless as desired
- Wellness program is nonsense
- No publicity about who wins quarterly prizes
App keeps crashing when trying to track Healthy Habits. I have tried refreshing App, but keeps crashing.
I can open the questions that I should answer to add to point accumulation but when I touch screen to go to activity tracker it blinks and goes back to picture of app. Why does this happen?
Whenever I click “Healthy Habits”, the app crashes. I’ve powered off my phone and uninstalled the app and it’s still crashing
When I go to my yes page the app shuts down
I did everything you said!!! Still not working!!!! All of it!!!!! Come on!!! I’m losing my Points!!!! This is not right!!! I work hard!!!!!
App keeps closing when I try to do healthy habits. I have updated version and have tried restarting. Still not working.
It crashes all the time when trying to do healthy habits. I am connected to blue tooth and have a current App Store version it must be something for virgin pulse to fix
App won’t stay open!
can not post on healthy habits it opens i go to a habit then it crashes
I am unable to record healthy habits for the last two days. It opens for just a fraction of a second and then shuts down.
I can’t click into the healthy habit’s it shuts down the app, all the time!!!!!!
When clicking on Healthy Habits, the app shuts down.
I cannot click into the Healthy Habits, it shuts down the app
It will not eecord steps taken from my fitbit!!!
The Virgin Pulse app will not connect to my Max Buzz. I can get to the setting screen, but then it says "let's see what's new" and freezes there, so I cannot get notifications on my Max Buzz.
When I open my app, it freezes. Never get a to my Home Screen. Every day for past two weeks I have to delete the app and reinstall.. And even that doesn’t work every time. Is he I try to update habits I get and error messages. Getting very frustrated since I am unable to get all my points for the day.
App will not open just shows the water screen and spins like it is trying to open but ever does.
IOS 15.4.1 Virgin Pulse App not loading. Splash screen picture of rocks and ocean and lines spinning. Turned phone off and then back on. Same problem
Virgin Pulse App not loading. Just picture of rock and ocean and spinning lines.
2nd day in a row the app isn't working. Uninstalled yesterday and reinstalled and still didn't work. And customer service isn't responding
I updated to the most recent version of app last month. Has not worked since. I am experiencing the same thing as others just the blue sky rocks and water home screen and a spinning icon. I use this for a health incentive program through my husband’s company. Very frustrating I cannot get this to work. I’ve had problems in past with the app but nothing that couldn’t be resolved. So far nothing has worked.
App crashes. It does not open. I have reinstalled it often and at times it helps but just to log a meal and then starts failing again. Very frustrating to be honest.
App not working. Will not open. Just spinning with mountain picture in the background.
Won’t open just spins and spins. Very frustrating
The virgin pulse app is not opening... just showing the sky and rock....no way to enter my info for the day
Virgin Pulse won't open. It just shows the screen with the blue sky over the water and the rock.
havent been able to open the app since the last update, this happens after every update. I deleted the app and re-installed it as I have been instructed in the past to no avail.
Is MyFitnessPal the only way to track food with Virgin Pulse? I keep getting an error trying to connect the two apps. I’ve deleted both and signed back in to the same problem. Thanks, Alex
I’ve tried to open the app several times in the last week, and it just spins. I’ve updated to the latest version and restarted my iPhone. Still won’t load. Using it on an iPhone 12. Now on iOS 15.4.1, though I was on an earlier version Wednesday and Thursday when I tried the first 3 times.
Complete guide to troubleshoot Virgin Pulse app on iOS and Android devices. Solve all Virgin Pulse app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Virgin Pulse, Inc, developers of Virgin Pulse.
E-Mail: [email protected]
Website: 🌍 Visit Virgin Pulse Website
Privacy Policy: https://personifyhealth.com/global/virgin-pulse-privacy-notice/
Developer: Personify Health, Inc.
The free Virgin Pulse app lets you access your company’s wellbeing program. • Sync your Max Buzz™ activity tracker to rack up points (must have Bluetooth 4. This lets you share your iPhone steps, Apple Watch steps, and exercise and energy data with Virgin Pulse. Virgin Pulse integrates with the Apple Health app. Let the journey to a healthier, happier you begin. It’s going to be epic. We use this data to help you track your activity in the platform.