Virgin Pulse Status

Virgin Pulse not syncing with RethinkCare app

My virgin Pulse app stops syn with the virgin pulse max buzz. The max buzz is found by app, but it always stuck on the page "Let's see what's new." I tried disconnecting and connecting the max buzz, the issue remains.

The app shows I have 4 notifications on the icon, but I am unable to find a way to figure out what those notifications are (there are 5 items in my notifications section) or how to get the notification icon to stop showing I have 4 new notifications.

Syncing my max buzz has been a problem ever since the app was updated. I have Uninstaller the reinstalled. I have disconnected the reconnected so many times it is now just crazy to do anything else. Loser app update!!

Since the new app version of virgin pulse came out, my steps are not resetting on my stats everyday. I am not adding up the points I should be because of this. Could you let me know what to do or check to see if it is a problem on your end? Thank-You, Donette Campbell

Today is the 10th of Nov and I have been trying to upload my annual physical exam since the 4th. Time is running out!!! It keeps saying there was a problem while uploading. Please help. TIA

The app is not reco ding healthy habits.

I try to add healthy habits but they don’t register. Everything else is working. I u installed and reinstalled the app but same result. This is critical as we get a d Health care discount based on this.

My virgin pulse app ‘healthy habits’ are not working correctly. I should get 10 pts each for marking 3 healthy habits for a total of 30 pts a day, but when I log in they’re all marked yes already and I’m getting 10 pts for only 1 even though they all show ‘yes’. I’ve tried updating the app but this doesn’t work. Please advise how to fix this. Thanks

Healthy Habits won’t log.

Healthy habits won’t record.

The app are tracking my daily activities to the next day

I have been having trouble with the healthy habits not loading on my iPhone. The page opens and I can click each one, it allows me to record my yes/no response and then nothing shows. When I check it against my computer, the responses were not registered. This has been happening for the last week.

My app isn’t working correctly. It isn’t registering my healthy habit selections. It wasn’t loading step counts from previous days. I totally disconnected my buzz, deleted and reinstalled the app and it fixed the step issues, but not the other issues.

My app is not resetting. The items I picked the day before are still highlighted, and the new ones I pick won’t highlight.

The healthy habits are not logging. When I try to answer the questions, it goes back to unanswered

I am not able to track my healthy habits. I check yes as a response and it doesn’t log it. It goes back to the original screen

Healthy habits not working. Points not posting for a few days.

App isn't recording Healthy Habits correctly. Can select the one that I'm trying to update and choose my yes/no option, but it reverts to the previous screen without recording my selection (and doesn't award any points). Oddly enough, whatever selections I make get pre-updated the following day based on whatever selections I made the day before (but without awarding any points). Somehow still tracks steps correctly and awards the correct amount of points for them though... Have already verified that I'm using the most up to date version of the app (3.197.1). Already tried logging out and back in again, deleting / re-installing the app, and disconnecting / re-syncing my smart watch. Using an IPhone 13 with up-to-date software.

I am using the iOS iPhone app and healthy habits will only track two healthy habits not the normal 3 daily. Vsn is 3.197.1 I went to the web version and had to do there Thanks for any help you can provide.

Track Your Healthy Habits not recording points

Healthy habits are selected but not recorded. The icon doesn’t change to indicate it was recorded.

Hello, my Virgin pulse isn’t recording my Healthy Habits. I click on it and it lets me answer the question and shows the green check mark, but when it goes back to the list of all the healthy habits none of them show complete and my points aren’t showing up for them either. Thanks.

App will not open. I put in my username and password, and it just shows an orange arrow. I have Uninstaller and reinstalled several times and have restarted my phone.

Healthy Habits crash Issue fixed with new version 3.194.1

My app keeps crashing when I try to open health habits?

I’m having the same problem … every page works fine, but I cannot open the healthy habits page. It immediately shuts down as soon as I open it.

Keep healthy Habits still shut down!! I did everything you said!!!!! Help!!!

The App on my iPhone keeps crashing when I try to log my healthy habits. I can usually go through the cards without a problem.

App keeps crashing! So annoying