The free Virgin Pulse app lets you access your company’s wellbeing program.
Get all the core features at your fingertips for on-the-go healthy
living:
• Track your steps, active minutes, calories burned, and
sleep
• Track your program rewards and progress to the next milestone
• Sync
your Max Buzz™ activity tracker to rack up points (must have Bluetooth 4.
Are you having issues? Select the issue you are having below and provide feedback to Virgin Pulse.
By Theresa 8 months ago
My virgin Pulse app stops syn with the virgin pulse max buzz. The max buzz is found by app, but it always stuck on the page "Let's see what's new." I tried disconnecting and connecting the max buzz, the issue remains.
By Carl Borleis 1 year ago
The app shows I have 4 notifications on the icon, but I am unable to find a way to figure out what those notifications are (there are 5 items in my notifications section) or how to get the notification icon to stop showing I have 4 new notifications.
By Mark J 1 year ago
Syncing my max buzz has been a problem ever since the app was updated. I have Uninstaller the reinstalled. I have disconnected the reconnected so many times it is now just crazy to do anything else. Loser app update!!
By Donette Campbell 1 year ago
Since the new app version of virgin pulse came out, my steps are not resetting on my stats everyday. I am not adding up the points I should be because of this. Could you let me know what to do or check to see if it is a problem on your end? Thank-You, Donette Campbell
By Joey Dempsey 1 year ago
Today is the 10th of Nov and I have been trying to upload my annual physical exam since the 4th. Time is running out!!! It keeps saying there was a problem while uploading. Please help. TIA
By Steve Latham 2 years ago
The app is not reco ding healthy habits.
By Kevin McGuire 2 years ago
I try to add healthy habits but they don’t register. Everything else is working. I u installed and reinstalled the app but same result. This is critical as we get a d Health care discount based on this.
By Sue 2 years ago
My virgin pulse app ‘healthy habits’ are not working correctly. I should get 10 pts each for marking 3 healthy habits for a total of 30 pts a day, but when I log in they’re all marked yes already and I’m getting 10 pts for only 1 even though they all show ‘yes’. I’ve tried updating the app but this doesn’t work. Please advise how to fix this. Thanks
By Brian Brownlow 2 years ago
Healthy Habits won’t log.
By Les Mulder 2 years ago
Healthy habits won’t record.
By Joe Gouin Jr 2 years ago
The app are tracking my daily activities to the next day
By Jill Gurley 2 years ago
I have been having trouble with the healthy habits not loading on my iPhone. The page opens and I can click each one, it allows me to record my yes/no response and then nothing shows. When I check it against my computer, the responses were not registered. This has been happening for the last week.
By Danielle Knapp 2 years ago
My app isn’t working correctly. It isn’t registering my healthy habit selections. It wasn’t loading step counts from previous days. I totally disconnected my buzz, deleted and reinstalled the app and it fixed the step issues, but not the other issues.
By Deborah Agneta 2 years ago
My app is not resetting. The items I picked the day before are still highlighted, and the new ones I pick won’t highlight.
By Diana Rondeau 2 years ago
The healthy habits are not logging. When I try to answer the questions, it goes back to unanswered
By Jeanette Nessett 2 years ago
I am not able to track my healthy habits. I check yes as a response and it doesn’t log it. It goes back to the original screen
By michele trahan 2 years ago
Healthy habits not working. Points not posting for a few days.
By Phil Pierce 2 years ago
App isn't recording Healthy Habits correctly. Can select the one that I'm trying to update and choose my yes/no option, but it reverts to the previous screen without recording my selection (and doesn't award any points). Oddly enough, whatever selections I make get pre-updated the following day based on whatever selections I made the day before (but without awarding any points). Somehow still tracks steps correctly and awards the correct amount of points for them though... Have already verified that I'm using the most up to date version of the app (3.197.1). Already tried logging out and back in again, deleting / re-installing the app, and disconnecting / re-syncing my smart watch. Using an IPhone 13 with up-to-date software.
By Darcy Timmerman 2 years ago
I am using the iOS iPhone app and healthy habits will only track two healthy habits not the normal 3 daily. Vsn is 3.197.1 I went to the web version and had to do there Thanks for any help you can provide.
By Anna Liza Almeda 2 years ago
Track Your Healthy Habits not recording points
By Jerry Corson 2 years ago
Healthy habits are selected but not recorded. The icon doesn’t change to indicate it was recorded.
By Alex M 2 years ago
Hello, my Virgin pulse isn’t recording my Healthy Habits. I click on it and it lets me answer the question and shows the green check mark, but when it goes back to the list of all the healthy habits none of them show complete and my points aren’t showing up for them either. Thanks.
By Terri Aragon 2 years ago
App will not open. I put in my username and password, and it just shows an orange arrow. I have Uninstaller and reinstalled several times and have restarted my phone.
By KP 2 years ago
Healthy Habits crash Issue fixed with new version 3.194.1
By William OBrien 2 years ago
My app keeps crashing when I try to open health habits?
By Pete 2 years ago
I’m having the same problem … every page works fine, but I cannot open the healthy habits page. It immediately shuts down as soon as I open it.
By Max Calhoun 2 years ago
Keep healthy Habits still shut down!! I did everything you said!!!!! Help!!!
By Jill S Gurley 2 years ago
The App on my iPhone keeps crashing when I try to log my healthy habits. I can usually go through the cards without a problem.
By T 2 years ago
App keeps crashing! So annoying
By Yeping cai 2 years ago
App keeps crashing when trying to track Healthy Habits. I have tried refreshing App, on/off my phone, but keeps crashing. I have no problem of accessing other pages
By Tina 2 years ago
App keeps crashing when trying to track Healthy Habits. I have tried refreshing App, but keeps crashing.
By Maryanne Ditter 2 years ago
I can open the questions that I should answer to add to point accumulation but when I touch screen to go to activity tracker it blinks and goes back to picture of app. Why does this happen?
By Gloria 2 years ago
Whenever I click “Healthy Habits”, the app crashes. I’ve powered off my phone and uninstalled the app and it’s still crashing
By Anthony Morrison 2 years ago
When I go to my yes page the app shuts down
By Max Calhoun 2 years ago
I did everything you said!!! Still not working!!!! All of it!!!!! Come on!!! I’m losing my Points!!!! This is not right!!! I work hard!!!!!
By Annette 2 years ago
App keeps closing when I try to do healthy habits. I have updated version and have tried restarting. Still not working.
By Donald 2 years ago
It crashes all the time when trying to do healthy habits. I am connected to blue tooth and have a current App Store version it must be something for virgin pulse to fix
By John 2 years ago
App won’t stay open!
By Suzanne Ioli 2 years ago
can not post on healthy habits it opens i go to a habit then it crashes
By Connie Dierks 2 years ago
I am unable to record healthy habits for the last two days. It opens for just a fraction of a second and then shuts down.
By Max Calhoun 2 years ago
I can’t click into the healthy habit’s it shuts down the app, all the time!!!!!!
By Nancy 2 years ago
When clicking on Healthy Habits, the app shuts down.
By Amy Austin 2 years ago
I cannot click into the Healthy Habits, it shuts down the app
By Forrest King 2 years ago
It will not eecord steps taken from my fitbit!!!
By Elizabeth 2 years ago
The Virgin Pulse app will not connect to my Max Buzz. I can get to the setting screen, but then it says "let's see what's new" and freezes there, so I cannot get notifications on my Max Buzz.
By Craig Kocsis 2 years ago
When I open my app, it freezes. Never get a to my Home Screen. Every day for past two weeks I have to delete the app and reinstall.. And even that doesn’t work every time. Is he I try to update habits I get and error messages. Getting very frustrated since I am unable to get all my points for the day.
By Kendra 2 years ago
App will not open just shows the water screen and spins like it is trying to open but ever does.
By Doug Meharry 2 years ago
IOS 15.4.1 Virgin Pulse App not loading. Splash screen picture of rocks and ocean and lines spinning. Turned phone off and then back on. Same problem
By William Scheuerman 2 years ago
Virgin Pulse App not loading. Just picture of rock and ocean and spinning lines.
By Kt 2 years ago
2nd day in a row the app isn't working. Uninstalled yesterday and reinstalled and still didn't work. And customer service isn't responding
By Cherie 2 years ago
I updated to the most recent version of app last month. Has not worked since. I am experiencing the same thing as others just the blue sky rocks and water home screen and a spinning icon. I use this for a health incentive program through my husband’s company. Very frustrating I cannot get this to work. I’ve had problems in past with the app but nothing that couldn’t be resolved. So far nothing has worked.
By Abraham Barrera 2 years ago
App crashes. It does not open. I have reinstalled it often and at times it helps but just to log a meal and then starts failing again. Very frustrating to be honest.
By Janelle Cockrell 2 years ago
App not working. Will not open. Just spinning with mountain picture in the background.
By Mary 2 years ago
Won’t open just spins and spins. Very frustrating
By Susan Lemos 2 years ago
The virgin pulse app is not opening... just showing the sky and rock....no way to enter my info for the day
By Rebecca 2 years ago
Virgin Pulse won't open. It just shows the screen with the blue sky over the water and the rock.
By John Eckersen 2 years ago
havent been able to open the app since the last update, this happens after every update. I deleted the app and re-installed it as I have been instructed in the past to no avail.
By Alexander Leonard 2 years ago
Is MyFitnessPal the only way to track food with Virgin Pulse? I keep getting an error trying to connect the two apps. I’ve deleted both and signed back in to the same problem. Thanks, Alex
By Carolyn Redeker 2 years ago
I’ve tried to open the app several times in the last week, and it just spins. I’ve updated to the latest version and restarted my iPhone. Still won’t load. Using it on an iPhone 12. Now on iOS 15.4.1, though I was on an earlier version Wednesday and Thursday when I tried the first 3 times.
- Navigation not as smooth or seamless as desired
- Wellness program is nonsense
- No publicity about who wins quarterly prizes
Leave a comment:
Complete guide to troubleshoot Virgin Pulse app on iOS and Android devices. Solve all Virgin Pulse app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Virgin Pulse, Inc, developers of Virgin Pulse.
100% Contact Match
Developer: Virgin Pulse
E-Mail: [email protected]
Website: Visit Virgin Pulse Website
The free Virgin Pulse app lets you access your company’s wellbeing program. • Sync your Max Buzz™ activity tracker to rack up points (must have Bluetooth 4. This lets you share your iPhone steps, Apple Watch steps, and exercise and energy data with Virgin Pulse. Virgin Pulse integrates with the Apple Health app. Let the journey to a healthier, happier you begin. It’s going to be epic. We use this data to help you track your activity in the platform.