Contact Acuity Insurance

Contact Acuity Insurance Support


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About: Have your insurance information close at hand with the Acuity app. Pay your
bill, view your policy documents, report and track claims, and more all in one
place! View your information and profile: Access your agency information
effortlessly Conveniently add your vehicle ID cards to your Apple Wallet* Have
digital copies of your certificates of insurance for any situation Lean on
Acuity during tough times: Instantly conn.



Acuity Insurance Customer Service 💢

Hard-to-find customer service info can be a red flag. Is Acuity Insurance Safe to use?

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Acuity, A Mutual Insurance Company



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Acuity Website

Privacy Policy: https://www.acuity.com/privacy-policy

Developer: Acuity, A Mutual Insurance Company





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Protect your data and wallet. We investigate the developer's website (Acuity.com), verify they're legit, and uncover hidden scams or complaints.




3 Most reported problems 😔💔

4.8 out of 5

Waste of time

2025-03-30

by MeMike1983

What is the point of making these insurance certificates if I still have to call in? Additionally, insured is not checked on the certificates that are being created so I have to call in anyways.

Log in

2025-03-31

by Idaho Insurance

I just set up the app. The app recognized my account. I created a password and 3 key question. Upon completion it wouldn’t allow me access. Perhaps it needs time to register.

Needs Work

2025-04-01

by ATL Luke D

App fails to allow one to navigate the menu without ending up in a blank white screen.




Have a Problem with Acuity Insurance? Report Issue




Why should I report an Issue with Acuity Insurance?

  1. Pulling issues faced by users like you is a good way to draw attention of Acuity Insurance to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Acuity Insurance customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Acuity Insurance.


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