Contact Go Car Insurance Support

by Michael Worthington

After two years of being with Go, paying my bill on time every month without fail, and having no accident or ticket history, I received a lovely letter in the mail from Go. They informed me that my policy was being non-renewed since they had lost their oi-insurance coverage through TOPA. Because of this, Go no longer insures individuals in my state. So now I’m stuck in a place where I need to hunt for brand new insurance a day before my birthday. Not really what I had planned on doing for my 30th birthday, but Go really doesn’t care either way. It’s all about taking your money and doing very little in return. On more than one occasion, Go insurance has been next to impossible to get a hold of. They do not have a customer service number, and emailing support can sometimes take days if not weeks to get a response. Now imagine trying to process a claim with a company that doesn’t even have phone support. Chances are, you’re going to get ignored, and your claim will not be handled in a timely fashion. Steer clear of this company. Sure the price is right, but you really do get what you pay for. 2 years later, I’m stuck learning that the hard way.

by Dollabill35

When I first discovered Go Insurance the pandemic had the entire world in a toilet paper shortage and the lockdowns were in full swing. Luckily, being a stubborn can’t tell me nothing kinda person, I redownloaded and became active on every essential worker platform i had before COVID and even started a few others. Even though i was busy i still wanted to save money so the 1/2 off for verified essential workers was a great strategy for them and i switched immediately. The cost didnt fluctuate as much as other insurance companies id had so that was great. So why 1 star? I’ve reached out 7 times. SEVEN TIMES. 3 months ago i backed into an ILLEGALLY parked truck which left a scratch on his chrome bumper but he demanded we go through insurance. whatever, right? So it’s been 3 months since the incident, I’ve called, emailed, and text and it’s radio silence from the entire Go Company. If they pay this claim without contacting me I’ll definitely be taking the entirety of the parent company as well as all subsidiaries to court. Or id probably get 10 calls if i let my bill roll to next cycle. hmmm….great idea. Anywho, as soon as this is settled i’m running far far far away from this crap company.

by Moneymancarey

I was told to pick a bodyshop of my choice which I did dropped my vehicle on a Monday morning, go insurance uses ICA as a third party for handling the adjustment for your car. I dropped my car off at the bodyshop on 8th of November it is currently the 29th and it was just a 900 dollar repair that took the 2 day to get done but the rest of the time the gentle at the bodyshop and my self have been emailing calling and we kept getting the run around finally after my car was there for a week and a half we got someone at ICA to help us, now my car has been ready for a week and a half and the bodyshop is needing proof of payment before releasing the car normally he said it wouldn’t be a problem releasing the car before the check got there but considering how long it has taken them to respond that’s what we will need and go has not emailed me or the bodyshop the information that we need so I can pay my deductible and get my car. I am extremely feed up I do not recommend that you go with this insurance company ya they might be cheap but you get what you pay for horrible response time get back with there paying customers.