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by DistressedDesign

After being pressured to take my truck to their “preferred” body shop, I’m still waiting and it’s been five weeks. A repair that should have taken one week, ten says at most, has dragged on for over a month with no end in sight.
I wanted to take my vehicle to the local dealer, but the adjuster basically threatened me saying Farmers would not cover any costs they deemed unnecessary or above what they thought was warranted. So I reluctantly took my vehicle to their shop and have regretted it sine day one. The adjuster has been absolutely no help in trying to remedy situation.
Farmers has lost my trust and will lose my business when my policy is up for renewal.

by GabbyG18

This app is great and super convenient! You can log in with Touch ID and have everything you need like ID Card page, policy info, who your agent is and phone number and can pay your bills at anytime! I took one star away only because it’s not like Geicos where you have the option to upgrade/edit your own policy which might be useful for some who know what they want and what they’re doing. Other than that, this is a great app. If you have farmers insurance GET this app I promise you, you’ll love it!

by Happy Affirm Shopper!

I used to have Progressive. I could easily postpone a payment up to 10 days with just 2-3 clicks in the app and done, AND without a late fee. Farmers will take that money making late fee on late-day number one, so needless to say they don’t have a postponement feature. BUT, if you’re gonna collect a late fee anyway and people don’t really have a choice because their payment doesn’t align with their paydays, for example, then at least still give the postponement option with the disclosure that they will accept a late fee.