Are you having issues? Select the issue you are having below and provide feedback to Xfinity My Account.
- There is no option to reprogram an old remote in the My Acct App under the TV Support section.
- The phone customer service is horrible and unhelpful.
- The internet connection has been problematic for the past 10 months, requiring daily modem resets and causing hours-long disconnections, which affected the user's ability to work from home.
Complete guide to troubleshoot Xfinity My Account app on iOS and Android devices. Solve all Xfinity My Account app problems, errors, connection issues, installation problems and crashes.
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Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Comcast, developers of Xfinity My Account.
The hassle-free way to manage your Xfinity account anywhere, anytime – with no call needed. It’s easy and fast to access and personalize your WiFi name and password, check for service outages, troubleshoot or refresh your equipment, view and pay your bill, find out your tech’s arrival time, view your channel lineup and update your account whenever and wherever you want.