Are you having issues? Select the issue you are having below and provide feedback to Merlin Bird ID.
- Limited database
- Doesn't let you ID birds it doesn't believe are in your area
- Doesn't let you manually ID birds by name in the event the search doesn't bring up your bird
- Doesn't allow you save your bird history
- No bird history/tracking function
Sound ID stopped working. It will not report any bird sounds anymore. I've been having issues for a week. It worked fine before.
I recently installed Merlin on my Android (v11, Moto G Power 2021). I've downloaded the pack for my region (southeast) and although it can record sound and play it back, no birds are being identified, even when I use a loud recording of a blue jay as a test. Great looking app, and it works fine on my sister's iPhone.
Have not received reply from my last request. There are very few things that give me a sense of peace but this app did. So would someone please respond to the issues!!!!!!
Same problem as others reported recently. Was working great previously. Using the app on Android Motorola. Just stopped receiving audio signals. Sonogram seems to register background noise, but only very rarely any bird songs. And none of the bird songs are identified. I stood right next to a singing Ovenbird and Great Crested Flycatcher, and got zero response. I tried the Bird Net app and got an immediate response. Which would seem to indicate that the microphone and placement were not the issue. Hope you can find a solution.
I’m getting the message that my 5-day grace period has expired, and to reconfirm my e-mail—which I’ve done multiple times, but I’m not getting any response. So, I can’t use the app. When I click to resend email I never get an email to confirm sent to me.
Sound ID was working great up until about 4 days ago. Others seem to be having same problem. Mic working, rebooted phone, reinstalled Merlin. Seems to be "hearing" a lot of static. Very frustrating.
Worked perfectly on my Lenovo M10 tablet from 21 April 2022 until 12 May 2022 but now all recordings are just static as if the microphone gain is too high thus defeating Sound ID functionality. Other apps such as the native sound recorder still work as usual. Clearing app cache, deleting all app data, reinstalling the app, and rebooting the tablet did not help. Submitted trouble ticket and eagerly awaiting guidance as I'm addicted and experiencing withdrawal symptoms!
This app will not launch on iPhone it keeps asking to confirm email but I never receive an email so I can not reply ??
app works but only lets me record one sample. if i try agin for new recording, it doesnt pick up sound. i have to restart my phone each time for it to pick up sounds.
No longer picking up sound
App is picking up sounds but not identifying the bird. Have uninstalled and down loaded app again. Have selected pack. Trouble shooted and still not identifying birds that I can see and heat. What is going on?????
Merlin sound id has just stopped working on my android phone. I have Uninstalled and reinstalled 3 times. Microphone has permission. I also have a tablet device with an older merlin version. It works fine but is a big to large to carry while birding. Any help is appreciated
Merlin photo ID will not open the photo about every 5th ID. I click on the photo I want, and Merlin does not "grab" it. Instead, it just goes back to the home screen. I'm using an iPhone 13Pro.
App not confirming. Just sits and states grace period is up. Don’t want to delete app and have all the data deleted
I had similar issues with the app. Update in app store and it will be fixed.
App keeps telling me my five day period is up and to confirm my email. I never get the email.
Sound id is not picking up sounds. But I know my mic is working on other apps.
I’m getting the message that my 5-day grace period has expired, and to reconfirm my e-mail—which I’ve done multiple times, but I’m not getting any response. So, I can’t use the app during this time. Can you please advise me how I can get it working again? I’m using an Apple iPhone 11 with IOS 15.4.1 . Thank you!
I just won't let me sign in, I've changed my password and everything.
I was supposed to get an email for me to confirm my email address and my app stopped working. No email came and choosing send another does not send me an email. Please help!!!!
Explore birds not working after update
I am having the problem referred to above. It is telling me my grace period is over. I have not gotten an email and it is not in my spam folder. I can’t get into the ap anymore.
One sound recording is frozen and will not allow me to erase it. All other recordings will allow me to erase them.
I cannot get on Merlin app. It keeps saying your 5 days grace period is up and you must confirm your email to proceed. However it never sends me an email. I checked all mail, spam , inbox etc. I requested it to be resent multiple times. I retyped in my email address. I deleted the app and redownloaded it. Yet it never sends me an email so I cannot confirm it and am locked out. I ran a search in my email in case I missed it. Nothing. It was never sent.
After recording for several minutes, and upon returning to the recording, no birds are shown. In one case, I receive the message "error loading the recording" and in another case I see only "identifying". This is so frustrating because my past recordings are loaded with birds!
Continually wants me to verify my account. 5 free days are up, verify. Happens over and over. Very frustrating. Now it won’t send me an email either.
I have never gotten an ID from Merlin. It looks like it is recording there is a section that shows blips that seems to correspond with the bird I am listening to but then I get a message that they cannot identify the bird and it may not be in your database. I am certain I was listening to a Cardinal
Love the app when it works BUT over & over it says “your 5 day grace period is over” and I need to confirm my email. I can’t find the pertinent email and it doesn’t send it again. Sometimes I can turn my phone off and on and recapture the app. Sometimes that doesn’t work either. I’m frustrated.
The Merlin sound ID on my iPhone appears to work but doesn’t identify any of the bird species around me. It’s always worked great before yesterday.
Complete guide to troubleshoot Merlin Bird ID app on iOS and Android devices. Solve all Merlin Bird ID app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Cornell University, developers of Merlin Bird ID.
Whether you’re curious about a bird you’ve seen once or you’re hoping to identify every bird you can find, the answers are waiting for you with this free app from the renowned Cornell Lab of Ornithology. • Expert ID tips, range maps, photos, and sounds help you learn about the birds you spot and build birding skills. • Merlin was created by bird experts for everyone. • Merlin is global—look up any bird at any location. • Keep track of your sightings—linked to eBird, a global database of more than 1 billion bird observations! • Powered by Visipedia, Merlin Sound ID and Photo ID uses deep learning to identify birds in photos and sounds. Merlin learns to recognize bird species based on training sets of millions of photos and sounds collected by birders at eBird. org, archived in the Macaulay Library at the Cornell Lab of Ornithology. • Merlin delivers the most accurate results thanks to experienced birders, who curate and annotate sightings, photos, and sounds, who are the true magic behind Merlin. • Choose bird packs that contain photos, songs, and calls, and identification help for anywhere in the world, including Mexico, Costa Rica, South America, Europe, Africa, the Middle East, India, Australia, Korea, Japan, China, and more. • It’s available in your language. Merlin is unlike any other bird app—it's powered by eBird, the world’s largest database of bird sightings, sounds, and photos. Merlin Bird ID helps you identify birds you see and hear. Just like magic, Merlin Bird ID will help you solve the mystery. Answer a few simple questions, upload a photo, record a singing bird, or explore birds in a region. Merlin offers four fun ways to identify birds. Merlin is available in English, Spanish, Portuguese, French, Hebrew, German, Japanese, Korean, Turkish, Simplified Chinese, and Traditional Chinese. Our nonprofit mission to improve the understanding and protection of birds and nature is made possible by the generosity of Cornell Lab members, supporters, and citizen-science contributors. The Cornell Lab of Ornithology’s goal is to help you and millions of others to learn about birds. What's that bird? Ask Merlin—the world’s leading app for birds.