Audubon Bird Guide app not working? crashes or has problems?

Audubon Bird Guide Status

Last Updated on 2025-02-13 by National Audubon Society

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Summary of Audubon Bird Guide Problems 🔥

- The new interface requires users to create an account and is difficult to navigate.

- The latest update removes features such as adding favorites, commenting, and exploring the latest posts across the USA.

- The app only allows users to post one photo per sighting and has issues with photo aspect ratio and location editing.

- The search feature only allows users to search by hotspots and daily lists, which can be incomplete.

- The app freezes when attempting to edit location information.

📋 4 Reported Issues:

Lee C. Cash 2023-06-19

I have been using the app since it was pay app. (Yes, I paid for it way back then) Not sure how long ago that was but I have had it on every phone since. The sightings pages are not working. They have been misfunctioning for a LONG, LONG time but today there is a new wrinkle. When viewing the sightings pages, lists, and tapping an individual species sighting the screen goes to a blank white page. It used to go to the guide page for that bird. That was tremendously helpful. Going to a blank white page is useless and quite honestly, infuriating. And NO, I am not going to go back the search feature, type in the bird name to get the guide page for that bird. Forcing users to that is just plain moronic! Today there is a new wrinkle. When on the sightings list and tapping on an individual species the app shuts off. Completely closes. I have tried it several time. Restarted my phone, close the app, everything short of slamming the phone into the wall. Let me state that I have forced the app to close and reopened it at least 20 times with no affect to the issue. I have deleted and reinstalled the app twice in the last few months and once a LONG, LONG time ago and still no fix. My current phone is a Galaxy Note20 My carrier is ATT My operating system is Android version 13

T 2023-05-09

App not saving a sighting. Stays in Complete your sighting state despite see the saved screen

Valerie Audet 2023-05-07

Hi, I am no longer able to save bird sightings. For example when the message comes up “great job! You successfully logged your sighting of a Blue Jay” when I press “add another sighting “ or “save sighting” nothing happens. When I press Share it just brings me to the Audubon page on the App Store. I’m using an iPhone and I tried force quitting and also deleted the app and redownloaded a couple times.

Toni Robinson 2023-03-12

I am not able to save my bird sightings to a location I already have. It keeps getting stuck on “add a new location “

Showing 1-4 of 4 reported issues:

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Common Audubon Bird Guide Problems & Solutions. Troubleshooting Guide

Table of Contents:

Audubon Bird Guide iPhone Issues and Solutions

Audubon Bird Guide iOS app crashes, not working, errors
Audubon Bird Guide iOS app network issues
Audubon Bird Guide on iOS has black/white screen

Audubon Bird Guide Android App Issues and Solutions

Audubon Bird Guide has errors/crashing/not working
Audubon Bird Guide server network connectivity issues
Audubon Bird Guide has black screen

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Audubon Bird Guide iPhone Issues and Solutions

How to fix Audubon Bird Guide app crashes or not working on Iphone (iOS):

Close and restart the Audubon Bird Guide app on iPhone
Update Audubon Bird Guide app to the Latest Version for iOS
Uninstall and reinstall Audubon Bird Guide iPhone app
Update your iPhone to the latest iOS version

Fix Audubon Bird Guide on iPhone unable to connect to server/internet connection issues::

To resolve Audubon Bird Guide network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

Audubon Bird Guide Android App Issues and Solutions

Fix Audubon Bird Guide not working on Android, crashes, errors or is unresponsive:

Force Stop the Audubon Bird Guide App
1. On android, goto Settings » Audubon Bird Guide » click [Force Stop]

Update Audubon Bird Guide to the latest version on PlayStore

Clear Audubon Bird Guide App Cache and Data:
1. On android, goto Settings » Apps » Audubon Bird Guide » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Audubon Bird Guide.

Fix Audubon Bird Guide unable to contact server/ Audubon Bird Guide internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click Audubon Bird Guide » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Audubon Bird Guide » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Audubon Bird Guide