Merlin Bird ID Status

The screen displays a swirling "daisy" in a black square. I can's shut down the program and it's unresponsive to an attempt to open links in the upper left . Thanks for your help! --Dana

Sound ID not working on iPhone

The email never came

accidently recorded 50 minutes. used up all my data plan. question is where this recording went since it does not show under "my sound recordings" (I didn't wait for it all to be saved with the red circle indicator)

"There was an error importing the file." What encoder options does Sound ID recognize?

Hello Sorry to say getting no response from you. Sound ID not working on Samsung S10+ Otherwise amazing wanted to donate but really wanted the sound ID Dave

It keeps freezing up, only way to access anything is from the first dropdown page then that freezes. Was going to delete and reinstall but don't want to be charged again?

Song ID isn't working with Android phone. Very, very few ID's in spite of loud bird calls. Works fine on my wife's apple phone.

app will not register or record any sound on samsung s21 android 12.

I have had this app for one week and I did confirm my email but now the message I’m getting is “You must confirm your email…” “Email sent…” I never received an email to confirm again and now the app will not open. I am still registered with the Cornell Lab.

Merlin has caused messenger to lose sound, so I can't have group chats.

The app was working for awhile but now it won’t open and says to check spam folder but nothing’s there.

New install Bird pack will not download, stuck at 0% iPhone X My wife has iPhone 8, works fine

Won’t open sends email verification pop up BUT email never comes I like this app when it works

I don’t receive the email to confirm after five day grace period. Have tried multiple times with three different emails, have checked spam folder. Please help!!

I don’t receive the email to confirm after five day grace period. Have tried multiple times with two different emails, have checked spam folder. Solution?

Love this app when it works. But…..it always asks to confirm email which I cannot find in my mail. I ask it to send again and still nothing. I even removed the app and reinstalled but the exact same issue. I would love to continue using this app but I will permanently delete if this can’t be fixed. Help!

Works perfectly on my iPad. But on my Samsung S10 Android phone the sonagram stops working after the first session and then only works again after I have rebooted the phone. I have turned off Google assistant and all other access to the microphone. Love everything else about this app. Will I get a response to cure this problem?

Turn off the google assistant under google assistant settings and the merlin app should work again

Turning off Google Assistant fixed Merlin for me on my Moto G Power

I upgraded to a Moto Power G and the Merlin App no longer identifies bird calls. The old Moto G6 worked fine.

I recently upgraded to a moto g power (2021) and Merlin no longer recognizes any birds. I am not sure what to do. I enjoyed using this app on my previous phone, moto g6.

For the past month people with Android 11 I've noticed that the sound ID is no longer working on Merlin. It seems that the new Google Assistant microphone is interfering with picking up the microphone and recording with certain apps. All you need to do is go to Google Assistant settings and turn off the Google Assistant while using the Merlin app and it should work again.

Message when trying to record: unable to record. Make sure Merlin has microphone access in settings. I have an iOS phone, when I go to microphone in settings there Merlin is not listed and I don’t know how to add it. The only thing I see is a button App Clips which is checked. I never had an issue before in making a sound recording on Merlin.

Merlin won't pick up high frequency bird sounds

As “my 5 day grace period is over”, Merlin says it sent me an email to confirm, but no email. Tried numerous times.

I am not receiving the email to confirm because the grace period is up

For several weeks I have not been able to import sound recording files stored on iCloud to “My Sound Recordings” - this is a new problem. I get this message - “There was an error importing the file.” Before I was able record bird song on Apple’s Voice Record app, save the .wav files to iCloud, and then import to Merlin Sound ID. This was a great way to recheck ID in addition to using BirdNET. The Voice Record app makes much better recordings than Merlin which has no way to control the recording and produces low volume recordings - barely audible most of the time after uploading to my eBird lists.

Was working. Now get message the app could not find location. Location setting is set to allow when app is open. Using Samsung Galaxy 9 phone.

Merlin was working fine until the past two weeks, we get a fuzzy background in the sonagram and the app is hearing birds but unable to to ID them, even when there is no background noise, the songarm shows it. Have cleaned microphone but hasn't fixed anything.