iBird Pro Guide to Birds Status

Same problem as mentioned above. I purchased the app, no mention of subscription, seems their trying too rip people off . File a complaint .

When trying to "share" via email nothing gets sent out. It would seem you'd want this feature to work since it's free advertising to someone who doesn't already have the app.

Purchased in 2011 (confirmed when I click on Contact button) and now unable to get past Free Trial popup as mentioned by so many others. The $1 refundable charge became $56 when I started processing a fix with JustAnswer, so I backed out of that, of course. What is going on, Mitch Waite? Please have the courtesy of a fix or a reply.

Same problem as others report. When I open the app (iphone), I get a message that my purchase of the app Is not detected. When I select the Support option, it shows my purchase date (2014), so the purchase is in fact detected. I contacted Support and have not received a reply. App Store shows iBird as installed and up to date on my phone. iBird, please reply, please fix.

I have had this app since 2015. Now I’m getting messages saying my purchase of the app is not detected. It asked me to contact you but the email I sent from the app was undeliverable at the address provided. I have tried emailing you from my email account. Have sent it 2-3 times, but still no response from anyone. Very dissappointing. I paid for the app in 2015! I use it just about every day, this needs to get this resolved please. Also, if I need to start paying for the app as has been mentioned in your app notes, will whatever history/notes be saved? Thank you.

I have used this app since 2012. Now all I get is an advertisement for a free trial that won’t go away.

I have used this app since 2012. Now all I get is an advertisement for a free trial that won’t go away.

Purchased in 2009, app suddenly not recognizing my account. Think the whole server is down today (4Aug2023)

App not allowing login . Bought in 2015!

Previously purchased, now unable to open or reload. Unable to email customer support. Please advise.

Purchase date: 1/25/12 Unable to open or reload Frustrating

I’m getting messages saying my purchase of the app Is not detected. It asked me to contact you but email is undeliverable at the address provided. I paid for the app in 2013! Use it regularly almost daily need to get this resolved please

I purchased this product in 2013. I am in the woods in a part of the country I’ve never been before and the app is now requiring me to purchase, says there is no history of my purchase and the support email doesn’t work, it bounces back, but replies in the app auto email to support with my purchase date. Really disappointed I cannot use or get in contact with the app.

When I select a particular call, it always plays the call before it and I have to tap the call I selected twice to get it to play. I have removed the app and reinstalled it and it did not fix the problem. This problem just started to happen a few weeks ago after an update.

When I select a particular call, it always plays the call before it and I have to tap the call I selected twice to get it to play. I have removed the app and reinstalled it and it did not fix the problem. This problem just started to happen a few weeks ago after an update.

Im getting "no internet" errors when trying to view Range, Photo, etc.

I’ve used this app for years and for some reason the tabs that you use to replay the call over and over or play once are now greyed out even when you touch the one you want . I often want to use the replay over and over tab to call in the bird I’ve chosen so I can photograph him . If I mess with it I can sometimes get it to work . Please update the app and solve this issue . Thanks , Wayne

What happened to the android version of the app? It was available last year, but since January 2023 I haven't been able to find it on Google Play. :(

I can no longer find ibirdpro on Android Play Store. What happened to it?

I just reported an issue with my search bar on iBird Pro. But evidently, I didn't scroll far enough down the screen on your help screen. I found your suggested "fixes" and was able to get the app working again. Thank you.

Bird selection disappears when I type more than 3 letters into the search bar. I have an android cellphone.

My sound does not work with IBird Pro - how do I correct?