Merlin Bird ID Status
Are you having issues? Select the issue you are having below and provide feedback to Merlin Bird ID.
problems reported in the last 24 hours
Summary of Merlin Bird ID Problems 😠👌🔥
- Limited database
- Doesn't let you ID birds it doesn't believe are in your area
- Doesn't let you manually ID birds by name in the event the search doesn't bring up your bird
- Doesn't allow you save your bird history
- No bird history/tracking function
179 Reported Issues: 😵🆘🛟🚨📢
I have a new iPhone and the sounds I recorded and saved do not show up on my new iPhone. Also, sounds recorded and saved on my iPad did not and do not show up on iPhone before switch to new iPhone. How can I sync the iPad and iPhone sounds saved?
The app isn't picking up any bird sounds anymore. It shows the graph going, but doesn't seem to pick up the birds that are out there, that I hear. Not as sensitive as it was in summer.
I got a new phone and my Merlin app no longer has the colored birds when they pop up.
I got a new phone and my Merlin app no longer has the colored birds when they pop up.
Recently the Merlin drains the battery in an instant when I get to the last step to identify a bird in the "ID a Bird" feature. I confirmed this last time before opening Merlin I had 77% power. When I was scrolling through the possible birds to identify the screen went blank and I couldn't restart the phone. When I got home and plugged it in it had zero power. It is possible there is a correlation with the PocketCast app. I believe (not really certain) that each time it has happened it was while I was listening to a podcast and then I opened Merlin to identify a bird. It definitely happens at that last step of Bird ID though. I have Android 9 on a Samsung Galaxy S9+ Paul
The app drains the battery even when not in use (only is an issue when the app has been used recently) Is there a setting to avoid this?
I cannot add a bird to my saved list…i identify the bird, the location and date are in and recognized. EWhen I press the next button the option to save the identified bird is not given….
Sound id is stopped working on my phone. I have galaxy s10 with android 12. The sound Id worked fine but suddenly it stopped working. Now when I try to use it, no sound is recording any more. Seems like the app is not connected to the internal microphone any more. Other apps that use the microphone is working well.
I received “five day grace period over… check email to confirm. No email has come in and not in spam either.
When I turn on Merlin and push voice, it does not work.
The birds' photos are not showing in the app. Thanks.
After free trial the page keeps reverting to original page I’m unable to sign up
The Merlin Bird ID app keeps crashing and locking up my iPhone (I have an iPhone 10). Usually, I can just kill the app then restart my phone and it works again. Two days ago, I tried the same method to fix it, but I was unable to power my phone back on after I had powered it down. When I would try to power up my phone, I would see the Apple logo briefly and then it would disappear and the screen went black. I was able to power up the phone after plugging in the charging cord. Today, I followed the instructions to delete the app and then reinstall it from the App Store. And I downloaded and installed 2 bird packs (Midwest and all US/Canada). It seems to be working now but I am afraid to use it because it may lock up my phone again and I may not be able to power up my phone afterwards. I like the app when it works, especially the Sound ID. But I really do not like how it locks up my phone sometimes when I try to use the Sound ID feature. Is there anything I or you can do to correct this problem, besides what I have already done?
I had merlin installed on my phone with a short list of sound id'd birds and the West coast and Rockyt Mountain packets installed. The installation disappeared. I did a search on the phone and I see that the birds I had on my list appear to be on the drive but they are not showing up after I reinstalled the program. I am new to the program so I do not have an extensive list of recordings but I would still like to see them on the app.
Hi there, I am a frequent user of the different features of Merlin apps, especially sound id. Yet, since a few weeks, I do not have any curve of frequency appearing on the screen while recording and no bird identification being made. Autorisation for microphone and camera are approved for the app. I tried to reinstall the app which is on the latest version without any success. If you have any idea how to solve this problem it would be great. Cheers, Etienne
Merlin is stuck on “Explore bird” . Cannot cancel or go back to other ways to if birds.
Am not receiving emails to confirm my email address
Microphone not recording in sound ID on galaxy s20. Appropriate permissions have been granted and mic works on other apps. Worked great on my old galaxy s7
Longer recordings will not load for playback.
I received a message to confirm my email after the 5 day grace period expired but the email never arrived. I’ve submitted numerous requests and checked the spam folder as instructed. I have not received the email and cannot access the app.
My merlin app drains the battery excessively even when I'm not using it
I tried to load the Likely Birds list on my older iPad. It just keeps churning and I can’t force a quit except by closing the app. Is uninstall my best option?- screen is unresponsive
App is frozen
It keeps telling me it’s sending me an email because my 5 day period is up, but I am not getting any emails.
I have the app, but I got a message from them that said my 5 day trial was up, and they needed to confirm my email. I pressed the confirm email button, but it wouldn't do anything. There was also a place on the message to resend, and that didn't do anything either.
I downloaded the app and it worked for a week. Then I got a message I needed to check my email to continue. I have never received an email, and I no longer have a working app. I have an iphone. What to do?
Will not send me a confirmation email
The app isn't recording sound at all unfortunately. Samsung galaxy s20 plus I have provided permission where I can think of but nothing :-(
I can’t confirm my email after the 5-day grace period. I don’t get the email message to confirm from Merlin. I’ve checked my spam filters and created a contact for cornellbirds@redacted. Please help. I don’t want to lose the birds I identified during the grace period.
I also have a OnePlus 7T phone and have the message location not found. This started happening after the Android 11 upgrade. If I uninstall and reinstall Merlin, it will work once, but then it's completely unusable. I really like Marlin! Please fix this!
Have a Problem with Merlin Bird ID by Cornell Lab? Report Issue
Common Merlin Bird ID Problems & Solutions. Troubleshooting Guide
Complete guide to troubleshoot Merlin Bird ID app on iOS and Android devices. Solve all Merlin Bird ID app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Cornell University, developers of Merlin Bird ID.
Whether you’re curious about a bird you’ve seen once or you’re hoping to identify every bird you can find, the answers are waiting for you with this free app from the renowned Cornell Lab of Ornithology. • Expert ID tips, range maps, photos, and sounds help you learn about the birds you spot and build birding skills. • Merlin was created by bird experts for everyone. • Merlin is global—look up any bird at any location. • Keep track of your sightings—linked to eBird, a global database of more than 1 billion bird observations! • Powered by Visipedia, Merlin Sound ID and Photo ID uses deep learning to identify birds in photos and sounds. Merlin learns to recognize bird species based on training sets of millions of photos and sounds collected by birders at eBird. org, archived in the Macaulay Library at the Cornell Lab of Ornithology. • Merlin delivers the most accurate results thanks to experienced birders, who curate and annotate sightings, photos, and sounds, who are the true magic behind Merlin. • Choose bird packs that contain photos, songs, and calls, and identification help for anywhere in the world, including Mexico, Costa Rica, South America, Europe, Africa, the Middle East, India, Australia, Korea, Japan, China, and more. • It’s available in your language. Merlin is unlike any other bird app—it's powered by eBird, the world’s largest database of bird sightings, sounds, and photos. Merlin Bird ID helps you identify birds you see and hear. Just like magic, Merlin Bird ID will help you solve the mystery. Answer a few simple questions, upload a photo, record a singing bird, or explore birds in a region. Merlin offers four fun ways to identify birds. Merlin is available in English, Spanish, Portuguese, French, Hebrew, German, Japanese, Korean, Turkish, Simplified Chinese, and Traditional Chinese. Our nonprofit mission to improve the understanding and protection of birds and nature is made possible by the generosity of Cornell Lab members, supporters, and citizen-science contributors. The Cornell Lab of Ornithology’s goal is to help you and millions of others to learn about birds. What's that bird? Ask Merlin—the world’s leading app for birds.
