Merlin Bird ID app not working? crashes or has problems?

Merlin Bird ID Status


I have a problem with Merlin Bird ID

Are you having issues? Select the issue you are having below and provide feedback to Merlin Bird ID.



⚠️ Most reported problems ⚠️
Not working
46.9%

Crashes
22.8%

Something else
13.8%

Login
6.9%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of Merlin Bird ID Problems 🔥

- Limited database

- Doesn't let you ID birds it doesn't believe are in your area

- Doesn't let you manually ID birds by name in the event the search doesn't bring up your bird

- Doesn't allow you save your bird history

- No bird history/tracking function

📋 190 Reported Issues:

G
George Sparks 2022-05-26

Keeps identifying tufted titmouse as an eastern towhee, and sometimes as a crow!!!

J
Jane Dobson 2022-05-25

After the initial 5 days it says your 5 day period is us please confirm your email I’ve tries and tries but receive no message in my inbox or junk mail to confirm it. Tried deleting app and reinstalling but it’s saying the same. Very frustrated as it’s a brilliant app to help me.

H
Howard Bradley 2022-05-23

Sound ID not working. Will record my voice (barely), but no birds id'd in last week or so. Tried it with All about birds recordings and could id the Canada Goose (wow), nothing else. Have really enjoyed this app when it works. Was suspecting my old Moto e, but from other comments everyone is having this problem. My grown kids are using this too so will ask them if it works with their better phones. Haven't tried an external mike (will one work with the Moto e?) Any fixes in the works??? Thanks

F
FRank Hatch 2022-05-22

Hi, when i use the sound part of the app it locks up. There are no clear directions anywhere about how to use the red button , the x, or any other basics. I am on a trail and suddenly i find that after the apps been on for ie 45 secs it has stopped. Or, more than 2 min has gone by, and i try to exit anf start the id over, pressing the red buutton, it locks up. Or it, after pushing a variety of options or just one, a circle starts spinning in the center of the screen, and may continue for minutes or never stop. So i try tapping a general phone icon to switch apps, but everything is locked. Samsung phone 3 yrs old. Functions beautifully in all other situations. Can you help. We love ebird and cornell. We will stay with you even if we cant use sound app.

R
Rob 2022-05-22

The audio stopped working recently and I have tried deleting the app twice and reinstalling it, I have tried working with a different email address and installing the current Upgrade on my iPhone. Nothing seems to work and it’s clear from the discussion groups that this app is developing a common flaw. Can you fix it?

G
George Carnahan 2022-05-22

Merlin won't download

K
Karen Havholm 2022-05-21

The first week Merlin sound ID worked great. I walked out my door and it identified 10 birds in a couple of minutes. Then it stopped hearing birds well enough to identify them. I was very close to a very loud singing bird and it did not detect it.

L
Laura Piskac 2022-05-21

Merlin app is stuck in a loop while I am trying to save my bird. Could not fill the contact form because the submit. Button was also greyed out

J
James Hinds 2022-05-21

I use the sound ID program, but it keeps crashing on my android phone. Ir will work greatr for 20-30 seconds up to a minute or even sometimes a bit longer, then crashes: sonogram no longer scrolls by and it often won't close. I have tried re-installing. My wife's Merlin works great on her i-Phone. Any suggestions?

A
Annie 2022-05-21

Sound recorder not working-- just like others have reported, the sonogram just records background noise.

J
John Bowman 2022-05-20

I installed Merlin on a OnePlus 7T Android 11 and I got location not found, on a second attempt it did not provide this message and the App worked very well however later on it went back to not finding the location, in spite of location being switched on. As I had a second older phone which had Andoid 10 and I installed Merlin on this phone and it worked perfectly. As it appeared that there might be an issue with Android 11 I discovered that Apps have to be modified to obtain location data following some changes made by Google in Android 11. It would therefore appear to me that Merlin is currently not completely compatible with Android 11. Any comments? Mike

R
Ronda Hix 2022-05-19

Sound ID stopped working. It will not report any bird sounds anymore. I've been having issues for a week. It worked fine before.

D
Dylan Frank Ricke 2022-05-19

I recently installed Merlin on my Android (v11, Moto G Power 2021). I've downloaded the pack for my region (southeast) and although it can record sound and play it back, no birds are being identified, even when I use a loud recording of a blue jay as a test. Great looking app, and it works fine on my sister's iPhone.

J
Jerry Steinbronn 2022-05-18

Have not received reply from my last request. There are very few things that give me a sense of peace but this app did. So would someone please respond to the issues!!!!!!

M
Marc Bouchard 2022-05-17

Same problem as others reported recently. Was working great previously. Using the app on Android Motorola. Just stopped receiving audio signals. Sonogram seems to register background noise, but only very rarely any bird songs. And none of the bird songs are identified. I stood right next to a singing Ovenbird and Great Crested Flycatcher, and got zero response. I tried the Bird Net app and got an immediate response. Which would seem to indicate that the microphone and placement were not the issue. Hope you can find a solution.

S
Sydney 2022-05-17

I’m getting the message that my 5-day grace period has expired, and to reconfirm my e-mail—which I’ve done multiple times, but I’m not getting any response. So, I can’t use the app. When I click to resend email I never get an email to confirm sent to me.

B
Bill Sellers 2022-05-16

Sound ID was working great up until about 4 days ago. Others seem to be having same problem. Mic working, rebooted phone, reinstalled Merlin. Seems to be "hearing" a lot of static. Very frustrating.

J
Jim Matthews 2022-05-15

Worked perfectly on my Lenovo M10 tablet from 21 April 2022 until 12 May 2022 but now all recordings are just static as if the microphone gain is too high thus defeating Sound ID functionality. Other apps such as the native sound recorder still work as usual. Clearing app cache, deleting all app data, reinstalling the app, and rebooting the tablet did not help. Submitted trouble ticket and eagerly awaiting guidance as I'm addicted and experiencing withdrawal symptoms!

T
Tom Condren 2022-05-15

This app will not launch on iPhone it keeps asking to confirm email but I never receive an email so I can not reply ??

C
Connor Mcgowan 2022-05-15

app works but only lets me record one sample. if i try agin for new recording, it doesnt pick up sound. i have to restart my phone each time for it to pick up sounds.

M
Mollie 2022-05-14

No longer picking up sound

J
Jerry S. 2022-05-14

App is picking up sounds but not identifying the bird. Have uninstalled and down loaded app again. Have selected pack. Trouble shooted and still not identifying birds that I can see and heat. What is going on?????

B
Brian Cole 2022-05-14

Merlin sound id has just stopped working on my android phone. I have Uninstalled and reinstalled 3 times. Microphone has permission. I also have a tablet device with an older merlin version. It works fine but is a big to large to carry while birding. Any help is appreciated

M
Miriam Bauer 2022-05-11

Merlin photo ID will not open the photo about every 5th ID. I click on the photo I want, and Merlin does not "grab" it. Instead, it just goes back to the home screen. I'm using an iPhone 13Pro.

D
Dan 2022-05-11

App not confirming. Just sits and states grace period is up. Don’t want to delete app and have all the data deleted

N
Nipurna 2022-05-10

I had similar issues with the app. Update in app store and it will be fixed.

K
Kay Mckinley 2022-05-10

App keeps telling me my five day period is up and to confirm my email. I never get the email.

D
Daniel G Burmester 2022-05-08

Sound id is not picking up sounds. But I know my mic is working on other apps.

K
Kathleen Kemper 2022-05-08

I’m getting the message that my 5-day grace period has expired, and to reconfirm my e-mail—which I’ve done multiple times, but I’m not getting any response. So, I can’t use the app during this time. Can you please advise me how I can get it working again? I’m using an Apple iPhone 11 with IOS 15.4.1 . Thank you!

F
Fritz 2022-05-05

I just won't let me sign in, I've changed my password and everything.

J
Joanne Shirley 2022-05-04

I was supposed to get an email for me to confirm my email address and my app stopped working. No email came and choosing send another does not send me an email. Please help!!!!

R
Rick Justice 2022-04-29

Explore birds not working after update

P
Pamela Jones 2022-04-27

I am having the problem referred to above. It is telling me my grace period is over. I have not gotten an email and it is not in my spam folder. I can’t get into the ap anymore.

B
Bill Wallace 2022-04-26

One sound recording is frozen and will not allow me to erase it. All other recordings will allow me to erase them.

K
Karen Margaret Kyle 2022-04-26

I cannot get on Merlin app. It keeps saying your 5 days grace period is up and you must confirm your email to proceed. However it never sends me an email. I checked all mail, spam , inbox etc. I requested it to be resent multiple times. I retyped in my email address. I deleted the app and redownloaded it. Yet it never sends me an email so I cannot confirm it and am locked out. I ran a search in my email in case I missed it. Nothing. It was never sent.

J
James Smith 2022-04-16

After recording for several minutes, and upon returning to the recording, no birds are shown. In one case, I receive the message "error loading the recording" and in another case I see only "identifying". This is so frustrating because my past recordings are loaded with birds!

B
Barry Dayton 2022-04-11

Continually wants me to verify my account. 5 free days are up, verify. Happens over and over. Very frustrating. Now it won’t send me an email either.

M
Marcia Bradley 2022-04-01

I have never gotten an ID from Merlin. It looks like it is recording there is a section that shows blips that seems to correspond with the bird I am listening to but then I get a message that they cannot identify the bird and it may not be in your database. I am certain I was listening to a Cardinal

M
Margot 2022-03-27

Love the app when it works BUT over & over it says “your 5 day grace period is over” and I need to confirm my email. I can’t find the pertinent email and it doesn’t send it again. Sometimes I can turn my phone off and on and recapture the app. Sometimes that doesn’t work either. I’m frustrated.

E
Ellen Edge 2022-03-01

The Merlin sound ID on my iPhone appears to work but doesn’t identify any of the bird species around me. It’s always worked great before yesterday.

Showing 151-190 of 190 reported issues:

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Developer: Cornell Lab of Ornithology




‼️ Outages Happening Right Now

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