NexTier Mobile Reviews

NexTier Reviews

Published by on 2026-02-18

🏷️ About: Manage your money anytime, anywhere with NexTier Mobile. Conveniently and securely: •Check account balances •View recent transactions •Transfer money between accounts •Pay bills •Find NexTier ATM and branch locations NexTier Mobile is available to all NexTier Bank Online Banking customers.


       


Is NexTier Safe to Use?

We Investigate the app owner's website (Nextierbank.com), verify their legitimacy, and uncover hidden scams and complaints.


Overall Customer Experience 😎


🤬 Negative experience
100.0%

😎 Positive experience
0.0%

🫥 Neutral
0.0%

~ from Justuseapp.com NLP analysis of 1,233 combined software reviews.

Is NexTier Safe?
NexTier Mobile does not appear safe based on available data.
0/100

  Safety Analysis »»

Is NexTier Legit?
NexTier Mobile does not appear legitimate based on our analysis.
0/100



Read 14 Customer Service Reviews 😠💢

4.8 out of 5
Don't waste your time!

NexTier is garbage! It worked ok the first time I used it. After that, nothing but problems. It locked me out of my own account saying it didn't recognize me even though I used the same exact info the first time when it let me in. I can access on my laptop with the same information but it won't let me access in NexTier. Customer service is no help either.

Mobile deposit disappear

My mobile deposit option has disappeared and hasn’t came back. I’ve deleted NexTier and reinstalled, and updated my phone and still nothing. I HATE THIS

Annoying Scheduling

NexTier would get 5 stars if they didn't opt to continually perform maintenance on it during normal business hours. For crying out loud, perform maintenance overnight like a normal IT practice. Stop preventing your customers from using it during the day.

App does not work anymore

Just keeps saying no network connectivity when trying to login. Deleted and reinstalled, no change

Broken App

NexTier no longer works as of a few months ago. It launches goes to a white screen then crashes. Deleted app and reinstalled didn’t help. Please fix

mad

i hate that my mobile deposit button disappeared.

Can’t open.

A few weeks ago NexTier started to act up and was laggy then all of a sudden it crashed and now it won’t open again. I’ve tried deleting and downloading NexTier again twice, nothing. I’ve restarted my phone, nothing.2/22/21

Poor account transferring

After logging into your account, it requires you to enter your password a second time in order to transfer money between accounts. It rarely works.

Check deposit

I just wish the deposits would be available in my account a little sooner everything else seems to be great thank you

Inconsistent performance.

NexTier seems to forget Face ID is setup frequently. A lot of failed setups, e.g. TFA, that require a call to the bank to clear.

Instant balance seems to work okay, if it is feeling like it.

Improperly shows dates

While it does track what goes in and out of my account it dates the transactions wrong in some cases actually dating in the future

Good App

Simple, easy-to-use, and does what it needs to. I highly recommend it for this app users.

Need to be able to log on to 2 different accounts

We need to be able to log on to different accounts and different user names. It needs to save and select user name and also work with fingerprint

Great app!

Simple, clean, and what you need for mobile banking!



Is NexTier Safe? 🙏

NexTier Mobile does not appear safe based on available data. JustUseApp Safety Score for NexTier is 0/100.
This assessment is based on our NLP analysis of 1,233 user reviews. Combined with the app store average rating of 4.8/5.


Is NexTier Legit? 💯

NexTier Mobile does not appear legitimate based on our analysis. Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for NexTier is 0/100 .
This conclusion is based on analysis of 1,233 user reviews.




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Features

Accessing the NexTier Mobile app is easy! Simply use the same user name and password you have established for NexTier Online Banking.

NexTier Mobile is available to all NexTier Bank Online Banking customers.

If you haven’t signed up for NexTier Online Banking, visit to enroll.

The NexTier Mobile app is free, but web connectivity and usage rates may apply.

Manage your money anytime, anywhere with NexTier Mobile.