Mapillary Status

Last Updated on 2024-12-20 by Mapillary AB

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Common Mapillary Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Mapillary network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Mapillary App
1. On android, goto Settings » Mapillary » click [Force Stop]

Clear Mapillary App Cache and Data:
1. On android, goto Settings » Apps » Mapillary » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Mapillary.

On android, goto Settings » Apps or Manage Apps tab.
Click Mapillary » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Mapillary » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Mapillary

E-Mail: support@mapillary.zendesk.com

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Developer: Mapillary

Feb 13, 2025, 09:46 AM
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