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Common SunMap Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot SunMap app on iOS and Android devices. Solve all SunMap app problems, errors, connection issues, installation problems and crashes.


Table of Contents:

  1. SunMap iPhone Issues and Solutions

  2. SunMap Android App Issues and Solutions
       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Mapnitude Company Limited, developers of SunMap.




About this app

Time zone will be automatically adjusted in accordance with the location you choose at that moment so that there is no need to worry about the inaccurate time zone! - Landscape photography recommendations such as sunset photography plan, milky way photography (avoidance of bright night), etc.  Not only your current location or predefined cities, SunMap also gives you the information from any locations worldwide.  To select the location, you can use in-app search tool or manually input the latitude/longitude value, and adjust date/time/time zone if needed.  While being offline, it is still possible to view current location's data while location service is enabled.  You may switch back to chart view if you need location information and update the screen.  However, Internet connection is still required to view, update, and location search.  If you are using Apple Watch, your current location is automatically detected.  Subscriptions may be managed by going to your iTunes Account Settings after purchase or by clicking the “Purchase / Manage Subscription.  It provides you the exact location of the Sun and the Moon, as well as the upcoming twilight, anytime and anywhere around the world.  Thanks to its beautiful time-chart style and interactive map feature, SunMap is user-friendly despite riches of information.  Press ‘Map’ button on the toolbar and move the map to anywhere around the world to find the detailed Sun/Moon information.  Subscription automatically renews unless auto-renew is turned off at least 24-hours before the end of the current period.  Device subscriptions are available in these plan and will renew automatically each month, six months or year, unless cancelled.  Want to know Sunrise/Sunset and Moonrise/Moonset times? Let SunMap help you.  Note: All calculations in SunMap is offline.  Like our other apps, SunMap’s selling point is that you can play around with the map.