Contact VivaVideo Support

Let me tell you something, I’ve never EVER in my life written a review lower than 4 stars. WORST APP ON THE LITERAL PLANET. Me and a friend went to the Zoo and recorded everything to put together in a huge video. I spent 4 hours editing and making this video THE MOST PERFECT THING EVER! I was so so so so proud of it. But the app is so slow and so stupid that it completely backed out of it for some reason and I can’t get back into it no matter what I do, next time I’m making a video I’d rather pay 100$ for something a little better, than use this app in three lifetimes!!! In conclusion, if you care at all about your work that you slaved on for hours, DON’T GET THIS, DO NOT RECOMMEND. Save yourself. - A disappointed teen, and her best friend Edit: THE UPDATE MAKES IT WORSE!! Now whenever I play a video (not the old one because I still can’t get to it!) it freezes in the middle and looks super glitched and creepy, and after that whenever I go into the app the screen won’t do anything, I tap and tap and tap and tap! I’m SO angry! I needed the video out THAT DAY! Thanks Viva Video, highly appreciated.

Are you stupid or just greedy? I’ve been using this app for over 3 years, i used to love it and thought it was an awesome app. It helped me learn how to edit basic videos and got pretty good. I bought the 5 dollar vip pack (the old one which was a one time payment, you know the one that you removed) to get the fullest out of the app (over 5 minute videos, no watermark, etc.) i continue using it on my iPod Touch. The updates have been great except for one change. I tried switching to my iPhone but now I don’t have the pack (both signed into the same account) I can’t make videos over 5 minutes and watermark is there. Heck, I would be willing to pay the five dollars for the same pack I had before but you removed it. Your free app has become the most anti-consumer product I’ve seen in a while. The app works but a monthly payment of 5 bucks to do the same as what they used to offer for a single 5 dollar payment is ridiculous.

Waste of time. Though the app is very user friendly, and would be really fun to use if it actually worked right.... But it doesn't. I spent HOURS creating a birthday slideshow for a friend, I finally finish and save it, & come back minutes later planning to then share my creation.... Only to find that over half of the media I had just uploaded, was no longer viewable and has an error message displayed in is it's place! More than frustrated, but still determined to do this, I start again. End up getting most of the pictures and videos back and in order again but fell asleep before completely finishing..... To later Wake up.... And another random half or so of my pictures are showing an error occurred. I contacted customer support who said to update the app and try again. I'm Not investing another minute of my time on this app though. Not right now at least.