Contact VivaVideo Support
Company Name: QuVideo Inc.
About: VivaVideo - Powerful and easy-to-use video editing app that helps you easily
record and show your life.
Amateurs can cut and combine simple and intuitive
clips anytime and anywhere, while professionals can have unlimited editing fun
with powerful high-end editing functions.
VivaVideo Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with VivaVideo - Video Editor&Maker. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact VivaVideo - Video Editor&Maker. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
Verified email
Contact e-Mail: [email protected]
Privacy & Terms:
https://rc.veresource.com/web/vivaVideo/TermsPrivacy.html
Read 14 Customer Service Reviews 😭😔💔
I’ve been trying to contact VivaVideo in reference to an over charge on my subscription, but I can’t get through. I tried on line with negative results.
All the music I bought don’t appear on VivaVideo! Why? I’ll have to cancel if not! My subscription email address is CromwellScott97@redacted
Vuva video has deducted payment from my account I didn't subscribe I just used it for a free trial!!! I don't know where to contact them not responding on my emails so ridiculous!!! How can I get a refund how they deducted me when I only subscribed for a free trial??? So sad I need a refund please!!!
Cambie de téléphone android a iPhone y y’a no me reconoce como miembro vip, que alguien me ayude. Gracias
I have a new phone how to I get my old account with all my videos back?
I accidentally subscribed to viva video I do not want to subscribe please cancel vivavideo
I want to cancel my payment?
I accidentally signed up for 6 months VIP subscription. I need to cancel my subscription and get a refund.
How can I retrieve my old account opened few years back. My phone nos are 9817550151 9418894760
asks for subscription to save video but cant subscribe when i try for a plan m ready to buy....but if anypone can help share me your id i just need to save one video
This app scsmmed me i had wnd trial then cancelled when realised that I didn’t like it and it has been charging me for years and I didn’t know because I deleted it i never check my subscription because i was using a different apple id at the time it had charged me 112 dollars nơ and refuse any help or refund
I HATE this app
by Electric Weilder
Let me tell you something, I’ve never EVER in my life written a review lower than 4 stars. WORST APP ON THE LITERAL PLANET. Me and a friend went to the Zoo and recorded everything to put together in a huge video. I spent 4 hours editing and making this video THE MOST PERFECT THING EVER! I was so so so so proud of it. But the app is so slow and so stupid that it completely backed out of it for some reason and I can’t get back into it no matter what I do, next time I’m making a video I’d rather pay 100$ for something a little better, than use this app in three lifetimes!!! In conclusion, if you care at all about your work that you slaved on for hours, DON’T GET THIS, DO NOT RECOMMEND. Save yourself. - A disappointed teen, and her best friend
Edit: THE UPDATE MAKES IT WORSE!! Now whenever I play a video (not the old one because I still can’t get to it!) it freezes in the middle and looks super glitched and creepy, and after that whenever I go into the app the screen won’t do anything, I tap and tap and tap and tap! I’m SO angry! I needed the video out THAT DAY! Thanks Viva Video, highly appreciated.
You’ve ruined it
by PetertheRabbit23
Are you stupid or just greedy?
I’ve been using this app for over 3 years, i used to love it and thought it was an awesome app. It helped me learn how to edit basic videos and got pretty good. I bought the 5 dollar vip pack (the old one which was a one time payment, you know the one that you removed) to get the fullest out of the app (over 5 minute videos, no watermark, etc.) i continue using it on my iPod Touch. The updates have been great except for one change. I tried switching to my iPhone but now I don’t have the pack (both signed into the same account) I can’t make videos over 5 minutes and watermark is there. Heck, I would be willing to pay the five dollars for the same pack I had before but you removed it. Your free app has become the most
anti-consumer product I’ve seen in a while. The app works but a monthly payment of 5 bucks to do the same as what they used to offer for a single 5 dollar payment is ridiculous.
Randomly deletes pics/videos after saving
by SterlsJ
Waste of time. Though the app is very user friendly, and would be really fun to use if it actually worked right.... But it doesn't. I spent HOURS creating a birthday slideshow for a friend, I finally finish and save it, & come back minutes later planning to then share my creation.... Only to find that over half of the media I had just uploaded, was no longer viewable and has an error message displayed in is it's place!
More than frustrated, but still determined to do this, I start again. End up getting most of the pictures and videos back and in order again but fell asleep before completely finishing..... To later Wake up.... And another random half or so of my pictures are showing an error occurred.
I contacted customer support who said to update the app and try again. I'm Not investing another minute of my time on this app though. Not right now at least.
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