Contact VivaVideo - Video Editor&Maker

Contact VivaVideo Support


Company Name:

About: VivaVideo - Powerful and easy-to-use video editing app that helps you easily
record and show your life. Amateurs can cut and combine simple and intuitive
clips anytime and anywhere, while professionals can have unlimited editing fun
with powerful high-end editing functions.



VivaVideo Customer Service 👿🤬😡😠💢😤

VivaVideo - Video Editor&Maker Contact Information

Listed below are our top recommendations on how to get in contact with VivaVideo - Video Editor&Maker. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact VivaVideo - Video Editor&Maker. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



Verified email  

Contact e-Mail: [email protected]


Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit VivaVideo Website

Privacy Policy: https://rc.veresource.com/web/vivaVideo/index/Terms/index.html

Developer: QuVideo Inc. Video Editor & Video Maker App




Privacy & Terms:

https://rc.veresource.com/web/vivaVideo/TermsPrivacy.html

https://rc.veresource.com/web/h5template/9b808c1d-df92-4dea-8488-0bcb41c7aca7-language=en/dist/index.html

https://icons8.com/music/




Read 14 Customer Service Reviews 😭😔💔

4.8 out of 5
Jose Sanchez
2023-12-23

I’ve been trying to contact VivaVideo in reference to an over charge on my subscription, but I can’t get through. I tried on line with negative results.

Patrick Mbiadou
2022-10-23

All the music I bought don’t appear on VivaVideo! Why? I’ll have to cancel if not! My subscription email address is CromwellScott97@redacted

Zandra R Montano
2022-03-18

Vuva video has deducted payment from my account I didn't subscribe I just used it for a free trial!!! I don't know where to contact them not responding on my emails so ridiculous!!! How can I get a refund how they deducted me when I only subscribed for a free trial??? So sad I need a refund please!!!

Memo De Leon
2022-02-21

Cambie de téléphone android a iPhone y y’a no me reconoce como miembro vip, que alguien me ayude. Gracias

Bradie
2022-02-05

I have a new phone how to I get my old account with all my videos back?

Jeanette Brown
2022-01-05

I accidentally subscribed to viva video I do not want to subscribe please cancel vivavideo

Hamed Akbari
2021-11-22

I want to cancel my payment?

Nandini Kumari
2021-07-30

I accidentally signed up for 6 months VIP subscription. I need to cancel my subscription and get a refund.

Raju Lakkar
2021-04-27

How can I retrieve my old account opened few years back. My phone nos are 9817550151 9418894760

Amit Kumar
2021-04-23

asks for subscription to save video but cant subscribe when i try for a plan m ready to buy....but if anypone can help share me your id i just need to save one video

Annie
2021-01-29

This app scsmmed me i had wnd trial then cancelled when realised that I didn’t like it and it has been charging me for years and I didn’t know because I deleted it i never check my subscription because i was using a different apple id at the time it had charged me 112 dollars nơ and refuse any help or refund

I HATE this app

2022-04-27

by Electric Weilder

Let me tell you something, I’ve never EVER in my life written a review lower than 4 stars. WORST APP ON THE LITERAL PLANET. Me and a friend went to the Zoo and recorded everything to put together in a huge video. I spent 4 hours editing and making this video THE MOST PERFECT THING EVER! I was so so so so proud of it. But the app is so slow and so stupid that it completely backed out of it for some reason and I can’t get back into it no matter what I do, next time I’m making a video I’d rather pay 100$ for something a little better, than use this app in three lifetimes!!! In conclusion, if you care at all about your work that you slaved on for hours, DON’T GET THIS, DO NOT RECOMMEND. Save yourself. - A disappointed teen, and her best friend

Edit: THE UPDATE MAKES IT WORSE!! Now whenever I play a video (not the old one because I still can’t get to it!) it freezes in the middle and looks super glitched and creepy, and after that whenever I go into the app the screen won’t do anything, I tap and tap and tap and tap! I’m SO angry! I needed the video out THAT DAY! Thanks Viva Video, highly appreciated.

You’ve ruined it

2022-05-04

by PetertheRabbit23

Are you stupid or just greedy?

I’ve been using this app for over 3 years, i used to love it and thought it was an awesome app. It helped me learn how to edit basic videos and got pretty good. I bought the 5 dollar vip pack (the old one which was a one time payment, you know the one that you removed) to get the fullest out of the app (over 5 minute videos, no watermark, etc.) i continue using it on my iPod Touch. The updates have been great except for one change. I tried switching to my iPhone but now I don’t have the pack (both signed into the same account) I can’t make videos over 5 minutes and watermark is there. Heck, I would be willing to pay the five dollars for the same pack I had before but you removed it. Your free app has become the most
anti-consumer product I’ve seen in a while. The app works but a monthly payment of 5 bucks to do the same as what they used to offer for a single 5 dollar payment is ridiculous.

Randomly deletes pics/videos after saving

2022-05-11

by SterlsJ

Waste of time. Though the app is very user friendly, and would be really fun to use if it actually worked right.... But it doesn't. I spent HOURS creating a birthday slideshow for a friend, I finally finish and save it, & come back minutes later planning to then share my creation.... Only to find that over half of the media I had just uploaded, was no longer viewable and has an error message displayed in is it's place!
More than frustrated, but still determined to do this, I start again. End up getting most of the pictures and videos back and in order again but fell asleep before completely finishing..... To later Wake up.... And another random half or so of my pictures are showing an error occurred.
I contacted customer support who said to update the app and try again. I'm Not investing another minute of my time on this app though. Not right now at least.


Have a Problem with VivaVideo - Video Editor&Maker? Report Issue




Why should I report an Issue with VivaVideo - Video Editor&Maker?

  1. Pulling issues faced by users like you is a good way to draw attention of VivaVideo - Video Editor&Maker to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a VivaVideo - Video Editor&Maker customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using VivaVideo - Video Editor&Maker.


Stop Ridiculous Charges.


Prevent apps from taking your money without permission. Get a free Virtual Credit Card to signup for Subscriptions.

Get Started now →



Alternatives Apps