Suru app not working? crashes or has problems?

Suru Status

Last Updated on 2025-02-04 by Esoteric Development

I have a problem with Suru

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No current problems

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Summary of Suru Problems 🔥

- No option to automatically push completed items to the bottom

- Recent update made it almost impossible to alter items

- Subscription sign-up issue and confusion about payment date

📋 2 Reported Issues:

Ron Robinson 2023-12-18

Hi: Suru not syncing...MacBook Pro/iPhone... not syncing either way. ICloud is enabled.

Sheila Kaplan 2022-11-06

I have SURU on my IPhone. iPad and MacBook. I’m either in my 3rd or 4th year. And, I pay for the SURU Pro every year. My iPhone and iPad sync fairly well, but SURU ON my MacBook has had everything, every entry, every word erased. I’v reached out twice to SURU and never received any answer. Should I just give up?

Showing 1-2 of 2 reported issues:

Have a Problem with Suru : To Do List & Notes? Report Issue

Common Suru Problems & Solutions. Troubleshooting Guide

Table of Contents:

Suru iPhone Issues and Solutions

Suru iOS app crashes, not working, errors
Suru iOS app network issues
Suru on iOS has black/white screen

Suru Android App Issues and Solutions

Suru has errors/crashing/not working
Suru server network connectivity issues
Suru has black screen

⚠️ Troubleshoot | Fix Now in One Click

Suru iPhone Issues and Solutions

How to fix Suru app crashes or not working on Iphone (iOS):

Close and restart the Suru app on iPhone
Update Suru app to the Latest Version for iOS
Uninstall and reinstall Suru iPhone app
Update your iPhone to the latest iOS version

Fix Suru on iPhone unable to connect to server/internet connection issues::

To resolve Suru network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

Suru Android App Issues and Solutions

Fix Suru not working on Android, crashes, errors or is unresponsive:

Force Stop the Suru App
1. On android, goto Settings » Suru » click [Force Stop]

Update Suru to the latest version on PlayStore

Clear Suru App Cache and Data:
1. On android, goto Settings » Apps » Suru » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Suru.

Fix Suru unable to contact server/ Suru internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click Suru » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Suru » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Suru