POPGuide app not working? crashes or has problems?

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15 User reports:
App has problems
 User reports 15

⚠️ Most reported problems ⚠️
Not working
38.9%

Login
27.8%

Something else
16.7%

Crashes
11.1%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of POPGuide Problems 🔥

- Bought Doge Palace guide with irrelevant texts and floor plan not matching reality

- Poor performance on iPhones 5, 5s and 7

📋 3 Reported Issues:

B
Barry 2025-04-23

updating the maps taking very long

C
Christian 2025-03-27

Impossible de faire fonctionner Pop Guide Florence sur mon GSM. La page avecle plan du musée se ferm

H
Hsun-Yen Wu 2023-03-20

Hi, I cannot login with the given credential. My phone is pixel 7.

Showing 1-3 of 3 reported issues:

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Common POPGuide Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. POPGuide iPhone Issues and Solutions

  2. POPGuide Android App Issues and Solutions


  Contact Support

Verified email ✔✔

E-Mail: mobile-support@voxtours.com

Website: 🌍 Visit POPGuide Website

Privacy Policy: https://popguide.herokuapp.com/privacy_policy/4

Developer: Vox S.p.A.




‼️ Outages Happening Right Now

  • Mar 24, 2025, 08:44 AM

    a user from Pringy, France reported problems with POPGuide : Not working

  • Mar 12, 2025, 08:09 PM

    a user from Lyon, France reported problems with POPGuide : Crashes

  • Mar 09, 2025, 06:26 PM

    a user from Hon-Hergies, France reported problems with POPGuide : Not working

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