The Conch Shell app not working? crashes or has problems?

The Conch Shell Status

Last Updated on 2023-11-03 by Peter Weiss

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Common The Conch Shell Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot The Conch Shell app on iOS and Android devices. Solve all The Conch Shell app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

The Conch Shell iPhone Issues and Solutions

The Conch Shell iOS app crashes, not working, errors
The Conch Shell iOS app network issues
The Conch Shell on iOS has black/white screen

The Conch Shell Android App Issues and Solutions

The Conch Shell has errors/crashing/not working
The Conch Shell server network connectivity issues
The Conch Shell has black screen

The Conch Shell iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever The Conch Shell app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix The Conch Shell app crashes or not working on Iphone (iOS):

Close and restart the The Conch Shell app on iPhone
Update The Conch Shell app to the Latest Version for iOS
Uninstall and reinstall The Conch Shell iPhone app
Update your iPhone to the latest iOS version

Fix The Conch Shell on iPhone unable to connect to server/internet connection issues::

To resolve The Conch Shell network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix The Conch Shell black/white screen (blank screen) on iPhone:

Follow the The Conch Shell iOS app troubleshooting guide Here →

The Conch Shell Android App Issues and Solutions

Fix The Conch Shell not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent The Conch Shell app issues:

Force Stop the The Conch Shell App
1. On android, goto "Settings" » click The Conch Shell app. » click "Force Stop".

Update The Conch Shell to the latest version on PlayStore

Clear The Conch Shell App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "The Conch Shell app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch The Conch Shell.

Fix The Conch Shell unable to contact server/ The Conch Shell internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click The Conch Shell » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got The Conch Shell » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch The Conch Shell on android.

Solve The Conch Shell black/white screens issue on Android:

Follow the The Conch Shell android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Peter Weiss, developers of The Conch Shell.

About this app

Ask a question, then tap on the Conch Shell and it will tell you what to do.