EatEasy - Order Food & Grocery Reviews

EatEasy Reviews

Published by on 2025-11-19

🏷️ About: Say Hello to the Future of Food with EatEasy! Your ultimate food app for delivery, pick-up, and perks that go beyond just great meals. Founded in 2013, EatEasy has been the trusted choice for food lovers across the UAE.


       


Is EatEasy Safe to Use?

We Investigate the app owner's website (Eateasy.ae), verify their legitimacy, and uncover hidden scams and complaints.


Overall Customer Experience 😎


🤬 Negative experience
92.5%

😎 Positive experience
7.5%

🫥 Neutral
0.0%

~ from Justuseapp.com NLP analysis of 258 combined software reviews.

Is EatEasy Safe?
EatEasy - Order Food & Grocery does not appear safe based on available data.
7.5/100

  Safety Analysis »»

Is EatEasy Legit?
EatEasy - Order Food & Grocery does not appear legitimate based on our analysis.
7.5/100



Read 17 Customer Service Reviews 😠💢

4.5 out of 5
Restaurants reject/cancel deliveries

Apparently EatEasy doesn’t limit user options to restaurants that will actually deliver to your area of residence. Multiple times I have had restaurants reject my order because they don’t want to drive 20 minutes to my apartment. Well then, you’re not really offering delivery service and shouldn’t list your restaurant on an app and EatEasy shouldn’t let these restaurants list on their platform either. 20 minutes isn’t that far. Ridiculous. Then, it takes 2-3 business days to get your money back after the restaurant rejects your order. Awesome.

Misleading advertising communications

The first page shows 50% off on first order.
I download EatEasy opened created account. And it also shows in EatEasy the restaurant I intended to order from. So I go through the menu and at checkout. It seems that the discount is capped to Aed 20!!! Huge waste of time.
To easyorder you are supposed to recruit people not give them a disappointing experience.
There are too many options to name here, if this is the first experience what did you leave for later?

Rauchi Restaurant

I Called in customer service to deal with restaurant that I order for launch. Customer support did not assist me instead ask restaurant to me. I already talked to restaurant and they asked me to call eateasily. Such a mess. Order main course apparently it doesn’t come with rice or bread. Which is ok only if it was mention on website. So then people can place side order. Rauchi and Eat Easily such a shame on you guys

Delivery order for today

My order was not delivered after I made online payment. It was cancelled and nobody picked up the phone or got back. Hope you will refund my money.

Poor service

Took 1:30 hours to get an order delivered. Tried online chat but very little help. A lot of competition out there so I most likely will go with another app.

Mr

The service is bad, ur ppl don't ans the phone, I ordered the food it should take 60 mins but 1 hour 20 mins and still my food was not ready they told it will take more 20 mins after that I cancel and ordered from other site thx

My order doesn’t appear

I made an order and i did not receive it

Very bad

Worst delivery service ever, when I ordered they told me 70 minutes.. I waited 90 and called and they said the order is under preparation, so if you are willing to get your food in 2 hours.. U can order from them.. I also suggest they change the name to eat hard or don't eat instead of eat easily.. Baaaaaaaaaaaad

Villa and

CDC j as dad j red ex oh eight school at Ree no dad jr red exhaust in f s

Works as advertised

Easy and troublefree

Seems ok

App is functional but can only use it for UAE and has some UI glitches. Needs some polish.

Love it!!

Been using it for a little over a year and it's brilliant. I Love it! I only wish they'd add some of the well known big restaurants out there.

Nice and easy

Easy and a varity restaurants

Nice!!

It works perfectly

As the name of the app states!!

EatEasily

Good

Nice

Hi

Perfect



Is EatEasy Safe? 🙏

EatEasy - Order Food & Grocery does not appear safe based on available data. JustUseApp Safety Score for EatEasy is 7.5/100.
This assessment is based on our NLP analysis of 258 user reviews. Combined with the app store average rating of 4.5/5.

Safety Analysis

74.4% of users say app is safe 👍
74.4%

18.6% of users have some concerns ⚠️
18.6%

7% of users say app is risky 🚨
7%


Is EatEasy Legit? 💯

EatEasy - Order Food & Grocery does not appear legitimate based on our analysis. Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for EatEasy is 7.5/100 .
This conclusion is based on analysis of 258 user reviews.

🔏 Privacy & Data Safety

EatEasy collected the following data from you:

  • Data Not Linked to You:
    • Location
    • Contact Info
    • Diagnostics



How was your experience with EatEasy - Order Food & Grocery? Post a Review




Features

Make your cravings history – Download EatEasy from the App Store today and upgrade your online food ordering experience to a 2025 level.

- Earn & Redeem Cashback : Get EatEasy Points on every order and redeem them to enjoy even more delicious food.

Founded in 2013, EatEasy has been the trusted choice for food lovers across the UAE.

Your ultimate food app for delivery, pick-up, and perks that go beyond just great meals.

Whether you're in the mood for delivery at your doorstep or a quick pick-up on the go – EatEasy is your go-to app.

  Contact Support
Developer:
Eateasily Online JLT

Contact e-Mail:

Website: