Contact EatEasy Support
Company Name: Eateasily Online JLT
About: Say Hello to the Future of Food with EatEasy!
Your ultimate food app for
delivery, pick-up, and perks that go beyond just great meals.
Founded in 2013,
EatEasy has been the trusted choice for food lovers across the UAE.
EatEasy Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Eateasily Online JLT
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit EatEasy Website
Privacy Policy: https://www.eateasy.ae/page/privacy_and_policy
Developer: Eateasily Online JLT
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Protect your data and wallet. We investigate the developer's website (Eateasy.ae), verify they're legit, and uncover hidden scams or complaints.
3 Most reported problems 😔💔
Restaurants reject/cancel deliveries
by PO'ed AF
Apparently the app doesn’t limit user options to restaurants that will actually deliver to your area of residence. Multiple times I have had restaurants reject my order because they don’t want to drive 20 minutes to my apartment. Well then, you’re not really offering delivery service and shouldn’t list your restaurant on an app and the app shouldn’t let these restaurants list on their platform either. 20 minutes isn’t that far. Ridiculous. Then, it takes 2-3 business days to get your money back after the restaurant rejects your order. Awesome.
Misleading advertising communications
by GeorgeinUK
The first page shows 50% off on first order.
I download the app opened created account. And it also shows in the app the restaurant I intended to order from. So I go through the menu and at checkout. It seems that the discount is capped to Aed 20!!! Huge waste of time.
To easyorder you are supposed to recruit people not give them a disappointing experience.
There are too many options to name here, if this is the first experience what did you leave for later?
Rauchi Restaurant
by Blackabdwhite
I Called in customer service to deal with restaurant that I order for launch. Customer support did not assist me instead ask restaurant to me. I already talked to restaurant and they asked me to call eateasily. Such a mess. Order main course apparently it doesn’t come with rice or bread. Which is ok only if it was mention on website. So then people can place side order. Rauchi and Eat Easily such a shame on you guys
Have a Problem with EatEasy - Order Food & Grocery? Report Issue
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- Pulling issues faced by users like you is a good way to draw attention of EatEasy - Order Food & Grocery to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
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- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a EatEasy - Order Food & Grocery customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using EatEasy - Order Food & Grocery.
