Zenith Bank eaZymoney Reviews

Zenith Bank eaZymoney Reviews

Published by on 2024-08-15

🏷️ About: Make your life experiences simpler and stay in control with Zenith Mobile Banking app. Manage your finances; make card settlements, transfer funds and make payments using QR (Quick Response codes).


   


Overall Customer Experience 😎


👿🤬😠 Negative experience
67.5%

😎👌🔥 Positive experience
17.4%

🙄💅🫥 Neutral
15.1%

~ from Justuseapp.com NLP analysis of 31 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Easy to use

- Smooth transactions

- Quick confirmations



Read 29 Customer Service Reviews 👿🤬😡😠💢😤

3.3 out of 5

This is very annoying app due to recent update

2022-05-21

This is very annoying app I came across due to recent update , I have been using this ever since I registered it from bank branch activation without ATM or TOKEN. All of a sudden, i upgraded it all my details closed ZenithBankeaZymoney couldn’t opened again I couldn’t login up till to date, i went to bank this morning customer care told me the bank activation branch as not yet come up that I should check later she couldn’t tell me like when should I come back meanwhile she doesn’t know I don’t blame her rather. Why the updated app and existing customer couldn’t log on their account again what kind of update is that ? If there’s option for zero star that’s what I should be given.
Please kindly make us happy let’s the existing customers log on their account thank you.

App not coming up

2022-06-22

I thought my phone was having issues but until I check the apps on apple store I discovered it has been updated a week ago and that was exactly when I started having issues using ZenithBankeaZymoney on my iPhone 6. ZenithBankeaZymoney is not responding, anytime I click on it, it will just return to my homepage. My device is currently on iOS 12 and the apps compatibility on apps store says iOS 11 and later.
So what exactly is the problem because I’m getting frustrated already

Too many bugs

2022-07-23

ZenithBankeaZymoney has too many bugs. Before this update, you never needed an ATM card nor token to activate ZenithBankeaZymoney . But I had to go get an ATM card that I do not like nor need for the purpose of activating the new app. Also, the mobile app used to be the quickest & most reliable way to keep track of transactions, but now transactions sometimes take hours or even a day to reflect in ZenithBankeaZymoney even after you’ve gotten SMS alert. The transactions history section is also a mess. You might not even see some transactions in your history section of ZenithBankeaZymoney . Lastly, why is ZenithBankeaZymoney cutting off my music player whenever I launch ZenithBankeaZymoney ?!

Bad update

2022-08-24

Since I upgraded ZenithBankeaZymoney , I haven’t been able to log in. I used my login details still it keeps telling me my device is not registered in my profile....but I have been using the same device with ZenithBankeaZymoney until this frustrating upgrade came up. Anytime I try to log in, it’s not working but I get an email that my login was successful. How strange. And the online customer chat is worse. The rep will read your message but won’t reply. I might have to close the account

Was a perfect app until bugs

2022-09-25

I used to use ZenithBankeaZymoney almost multiple times daily for transactions confirmations and much more. It was so smooth and I had no problems at all. Then randomly things changed! I even called and emailed support team about this.

Transactions made same day no longer update on time. It takes more than 24 hrs to see a transaction which is super inconvenient when you have people waiting for you. Which led to angry customers and it has been a disaster ever-since.
Why they will touch something that was so perfect and mess it up is unfathomable to me. I am just so disappointed.

I may have to switch to another bank bc I need to able to perform transactions frequently and the computer based website for Zenth ibank corporate is not made for 2017 and beyond. It is made for those who still use type writers. Very incredible and surprising that a huge company such as this would not consider effiency for online banking on for corporate customers.

Dear Management please fix. It's embarrassing to watch a big bank mess up like this. Dear developer you did a great job earlier, I have a feeling it's not the same dev they must have switched teams.

Failed update

2022-10-26

After update I couldn’t perform one single successful transfer. It asks to change pin. All good, but has never worked. ZenithBankeaZymoney is worthless, now I have to go physically in the bank and pull out my funds and send to another bank account. Lame move by you guys, terrible developers. This update is actually a downgrade of the previous app. Few changes, but bad change made to important things. Your transaction history doesn’t show accurately, t balance doesn’t rectify quickly.. ZenithBankeaZymoney has every reason to be worked on again.

Sometimes I wonder why I’m still using this bank.

2022-11-27

You guys always disappoint whenever I need u d most. Nawa. All through this morning you keep deactivating my online bank for transfer. Apart from that you guys also reduced my transfer limit from 2M to 100k after I updated ZenithBankeaZymoney , is it suppose to be so. 😩 I’m really disappointed. Now to get it all setup you want me to call a costumer care or go to the bank, so na me ona one stress this new year. I go close all my fix deposit acct including my savings, ona father. This is the 8th time now. Belike craze Dey ona head

Poor Aesthetics and overall experience

2022-12-28

This is the poorest of aesthetics by any app, UI and UX is pretty poor too, I can’t even see my recent transactions from the history, it shows transactions from December, November , October and the likes of 2021 as 2022, c’mon, we’re not even in February of 2022, and I’m seeing December 2022, this update is a pain, y’all need to do better testing before pushing out these updates, I’m equally a developer, even though our team is small, we make sure of these things before pushing out updates, please fix up!

I wish I could give this app a Zero Star

2023-01-29

I deleted ZenithBankeaZymoney before due to that fact that it wasn’t working satisfactory and now that I downloaded the upgrade, it’s even worse... I can’t login to ZenithBankeaZymoney the menus that are displayed are just to register and create a new account- what about your old customers? Don’t we have the right to login to ZenithBankeaZymoney and use our whenever we want?
If you can’t run a bank properly, just shut down already.
This is so pathetic for a bank at this level

Annoying updated app

2023-03-02

ZenithBankeaZymoney is really frustrating and that’s an understatement how can a bank app working perfectly before just decided to mess up after being updated, I believe when an app is updated it has new features and upgrades not the other way round. This new updated app is worst and it’s an understatement can’t do any transactions until I find an atm around it’s really so stressful and frustrating u people should work on this asap

It keeps going back to home screen

2023-03-31

I can’t seems to access ZenithBankeaZymoney because it keeps going back without even opening at all. I don’t understand why, I’ve deleted and re-downloaded ZenithBankeaZymoney again but it’s still the same

I have been logged out!

2023-05-02

After the update, my account was logged out and I can’t even login again!
I tried registering again with card details but it’s not working pls you people should do something about it. It’s already a week plus since the update and I haven’t been able to access my online banking!

Trying to Zenith bank app and it will redirect back to phone screen menu

2023-06-02

I just Update my Zenith bank app. When trying to login ZenithBankeaZymoney keep bringing na back to my phone screen menu. I don’t understand what is going on with ZenithBankeaZymoney now!
Please solution to this complain.
Many thanks Zenithbank

Unable to login to the app

2023-07-04

I saw a notification to update my ZenithMobile app which i did, since i have not been able to log into ZenithBankeaZymoney , it keeps redirecting me to the home screen. This is so annoying, you guys should do something about it.

Mobile app issues

2023-08-04

I am unable to open my app
It has been showing me no network reconnecting for some days now
I even uninstalled and installed a new one still the same thing please help me rectify this problem because I really need my app working in no time thanks 🙏🙏😊

Problem

2023-09-05

I have the same issues my app ask for update I did it after which any time I want to login to my app it’s will always take me back to me phone home page back....I don’t know what’s the problem I don’t have any network issues....what’s the problem.....?please us guys should resolve this issue 😒😒

Frustrating

2023-10-07

This is really frustrating and annoying at the of where I need to make an urgent transfer. Then I realized my mobile app has been updated and I can’t even find login option on it requesting me to register again and I don’t have atm card anymore or even a token to register..
please do something about this.
Thanks

Problem with selecting date range

2023-11-07

Good app. Dev team should quickly address the issue with selecting date range while calling up transaction history... it keeps defaulting to a particular month and date.

Bad update fix bug 😒😒

2023-12-09

Today right now I upgraded ZenithBankeaZymoney on my phone because I lost my card and I deactivated it on ZenithBankeaZymoney immediately i did that, ZenithBankeaZymoney hanged up so I just think I should upgrade it I did the upgrading and I can’t log in again because ZenithBankeaZymoney keep going back to my screen please I need to do something very important with my account right now do something

In pains

2024-01-09

I still can’t use my mobile app it’s almost one week now after I had to update my app since then when I try to open it they bring me back to the screen please I really need your help please do something fast

Bad update fix bug

2024-12-16

Ever since I updated ZenithBankeaZymoney like few days ago I think two to three days now .I’m finding it difficult to open ZenithBankeaZymoney..I was embarrassed the other day after buying some items from a store, trying to open my app so I can pay for the items I collected .. I couldn’t open it....it keeps returning back to my home Screen🙄so bad please zenith fix this bug

App is okay but bank itself

2024-12-16

Poor customer service. I went to open an account and this guy is just using me to watch a video during working hour instead of attending to me. Is that how you treat a new person?? I wonder how you would treat an old client then so bad😒.... ZenithBankeaZymoney is okay from what I saw but the bank it self and the nonchalant attitude of its workers

Not bad. Some bugs

2024-12-16

ZenithBankeaZymoney is always hanging when I either activate or deactivate a card. All the time I always have to force quit it and when I go back, he switch still shows card deactivated even when I turn it on.

Why is my app not launching? I don’t understand

2024-12-16

I’ve been trying to launch my app since 2weeks ago now but it ain’t opening. Once I click on ZenithBankeaZymoney it’ll automatically go back to my phone home page. Why????

Change your bank app

2024-12-16

When I want to do a transfer I have to do a screen record because after sending it won’t show the amount I sent

Bad update

2024-12-16

Have been trying to login my app but I can’t it just hang and stop working I have deleted it and got a new one but the issue is still the same

Bug fix

2024-12-16

I just upgraded ZenithBankeaZymoney now and when I try opening it takes my back to my phone home screen

😊

2024-12-16

This new app is waaaayyyyy better than the old one, but please can we get an instant receipt feature? Having to wait for an email to get a receipt for transactions is depressing.

Best update ever in the history of easy banking

2024-12-16

I’m so excited getting this update and please you guys should add more features like; been able to take western union, ria or money gram



Is Zenith Bank eaZymoney Safe? 🤗🙏


Yes. Zenith Bank eaZymoney is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 31 User Reviews sourced from the Appstore and the appstore cumulative rating of 3.3/5 . Justuseapp Safety Score for Zenith Bank eaZymoney Is 20.5/100.


Is Zenith Bank eaZymoney Legit? 💯


Yes. Zenith Bank eaZymoney is legit, but not 100% legit to us. This conclusion was arrived at by running over 31 Zenith Bank eaZymoney User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Zenith Bank eaZymoney Is 38.3/100..


Is Zenith Bank eaZymoney not working? 🚨


Zenith Bank eaZymoney works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with Zenith Bank eaZymoney? Post a Review




Features

• To Add New Device, user should simply login with Account Number and Password, System will prompt for Device Registration.

d) The user is required to enter Account Number and Password to log on.

d) The user is required to enter Account Number and Password to log on to the App.

Manage your finances; make card settlements, transfer funds and make payments using QR (Quick Response codes).

Make your life experiences simpler and stay in control with Zenith Mobile Banking app.

• Customer can authorize with Token or Card Details.

  Customer Service/Support
Developer:
Zenith Bank PLC

Contact e-Mail: