Contact Zenith Bank eaZymoney Support

by Emeh12

This is very annoying app I came across due to recent update , I have been using this ever since I registered it from bank branch activation without ATM or TOKEN. All of a sudden, i upgraded it all my details closed the app couldn’t opened again I couldn’t login up till to date, i went to bank this morning customer care told me the bank activation branch as not yet come up that I should check later she couldn’t tell me like when should I come back meanwhile she doesn’t know I don’t blame her rather. Why the updated app and existing customer couldn’t log on their account again what kind of update is that ? If there’s option for zero star that’s what I should be given.
Please kindly make us happy let’s the existing customers log on their account thank you.

by Jay Mans

I used to use this app almost multiple times daily for transactions confirmations and much more. It was so smooth and I had no problems at all. Then randomly things changed! I even called and emailed support team about this.

Transactions made same day no longer update on time. It takes more than 24 hrs to see a transaction which is super inconvenient when you have people waiting for you. Which led to angry customers and it has been a disaster ever-since.
Why they will touch something that was so perfect and mess it up is unfathomable to me. I am just so disappointed.

I may have to switch to another bank bc I need to able to perform transactions frequently and the computer based website for Zenth ibank corporate is not made for 2017 and beyond. It is made for those who still use type writers. Very incredible and surprising that a huge company such as this would not consider effiency for online banking on for corporate customers.

Dear Management please fix. It's embarrassing to watch a big bank mess up like this. Dear developer you did a great job earlier, I have a feeling it's not the same dev they must have switched teams.

by Sefkhet

The app has too many bugs. Before this update, you never needed an ATM card nor token to activate the app. But I had to go get an ATM card that I do not like nor need for the purpose of activating the new app. Also, the mobile app used to be the quickest & most reliable way to keep track of transactions, but now transactions sometimes take hours or even a day to reflect in the app even after you’ve gotten SMS alert. The transactions history section is also a mess. You might not even see some transactions in your history section of the app. Lastly, why is the app cutting off my music player whenever I launch the app?!