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About this app

It allows you to view product documents, find support cases, post questions in forums, scan barcodes or use AR apps to view product information, and use built-in apps to improve work efficiency. 1.  Scan: Obtain device materials including documents and component details by scanning a device barcode. 2. iKnow: Find quick answers to product related questions. 4.  Products: View documents, cases, videos, threads, alarms, and tools by product or product line. 5.  Messages: Check product updates, software request progress, items pending maintenance, service requests, on-site support, spare part requests, and activity recommendations.  Huawei Tech Support App provides carrier customers with product documents and technical support.  AR Center: View AR apps by product, and download, install, uninstall, and write reviews of them. 7.  Forums: Post questions and view threads integrated from Huawei Interactive Cloud. 6.  Matching documents, cases, videos, threads, and bulletins will be displayed. 9.  Functions: Find all built-in tools and tap Obtain to add frequently used ones to the home screen. 8.  My Products: Add products and sites and manage maintenance items for sites regularly. 11.  Search: Tap the search icon on the home screen and enter keywords.  Turn on or off a notification in Notification Settings.  For any questions or suggestions about HuaweiTechnicalSupport, please tap Me > Help/Feedback > Feedback or email us at supportmaster@huawei. com.