CookieRun app not working? crashes or has problems?

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44 User reports:
App has problems
 User reports 44

⚠️ Most reported problems ⚠️
Not working
38.5%

Login
15.4%

Something else
15.4%

Screen
11.5%

Problems reported in the last 24 hours

24 hour clock ⏰

🔨🐞 Solved: verified fixes that worked!

Reported Issues:
Милена:

Дааша

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solution
N
Nastik:

App doesn't work, loading screen

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solution
S
Sasha:

Endless loading and error (0).

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solution

📋 8 Reported Issues:

Милена 2025-05-21

Дааша

Наида 2025-04-22

У меня не загружается игра и она останавливается на загрузачном экране

секретнт 2025-03-29

я зарегистрировалась, и скачала все нужное - но, я на заставке так и осталась. ничего не работает.

Ася 2025-02-11

Скачиваю куки ран, загружается полностью, регистрируюсь и дальше не работает, что делать?

⚠️ Troubleshoot | Report Issue ⚠️
O
Ooxxoizu 2025-02-06

I had got golden cheese cookie 2 times and once i got 20 soul stones and it still unavailable to awake

Маша 2025-01-25

Мне выпала печенька, но отображаеться, как не выпавшая

Клин 2025-01-19

Только решила скачать игру, зарегистрировалась с помощью фэйсбука, был главный экран, он и остался

N
Nana 2022-07-04

My app crashes multiple times a day within a couple minutes if the last crash and in the middle of a run/game. It’s been happening for a couple days

Showing 1-8 of 8 reported issues:

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Common CookieRun Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. CookieRun iPhone Issues and Solutions

  2. CookieRun Android App Issues and Solutions


  Contact Support




‼️ Outages Happening Right Now

  • May 26, 2025, 06:44 PM

    a user from Samara, Russia reported problems with CookieRun : Login

  • May 08, 2025, 11:28 AM

    a user from Kamensk-Shakhtinsky, Russia reported problems with CookieRun : Not working

  • Apr 21, 2025, 03:51 PM

    a user from Stavropol, Russia reported problems with CookieRun : Screen

  • Apr 17, 2025, 12:18 PM

    a user from Chelyabinsk, Russia reported problems with CookieRun : Screen

  • Apr 12, 2025, 05:40 AM

    a user from St Petersburg, Russia reported problems with CookieRun : Crashes

  • Apr 01, 2025, 09:12 PM

    a user from Krasnodar, Russia reported problems with CookieRun : Account

  • Mar 31, 2025, 07:41 AM

    a user from Rostov-on-Don, Russia reported problems with CookieRun : Not working

  • Mar 29, 2025, 11:36 AM

    a user from Bryansk, Russia reported problems with CookieRun : Not working

  • Mar 28, 2025, 05:53 AM

    a user from Irkutsk, Russia reported problems with CookieRun : Not working

  • Mar 27, 2025, 01:58 PM

    a user from Yuzhno-Sakhalinsk, Russia reported problems with CookieRun : Login

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