Crossword Jam Status
Are you having issues? Select the issue you are having below and provide feedback to Crossword Jam.
55 Problems reported in the last 24 hours
🔨🐞 Solved: verified fixes that worked!
[Solved] Game won't let me login to play
[Solved] The Sound and Music of Crossword Jam on my mobile phone have gone. But that of the ads are okay.
[Solved] The Sound and Music of Game are not there. It plays silently but the sound in its ads are very much.
[Solved] I recently cleared all the data and cache, reinstalled the app. All I get now is Playsimple.
[Solved] The app is not opening again.
[Solved] It keeps freezing
[Solved] The Dictionary that used to display before a new game with the meaning of last word disappeared.
Ipad gets very hot while playing
Games not forwarding. Went to 12% and reverted back to 14%
A big sweepstakes ad will not let me back in to Crossword Jam! So frustrating ..happens a lot!
📋 54 Reported Issues:
playing letter hunt and it won' open
Won’t give me points
book wont open
Frozen again..no chance to win & secure points..just freezes for hours 6 times in a week!!?
Frozen again..no chance to win & secure points..just freezes for hours 6 times in a week!!?
Frozen again..no chance to win & secure points..just freezes for hours 6 times in a week!!?
Froze up for the 5th time in a week!!!
Frozen. Does not work…frustrated!
Won't go to next level.keeps playing the same puzzle
Crossword Jam will not open
Game stops working and goes to a while screen . Have to get out and go back in
Keeps freezing. I've un-installed and reinstalled several times. Keeps doing it !!
Game keeps crashing
Screen frozen
SOOOO very hesitant and slow.....
Safari opens with antivirus spyware ad when playing this game
Game randomly pops in a kredit karma ad.
showing play simple and next level is not opening
I was into 10,000s on Crossword Jam and the game disappeared on android. All I get the beginner game
Stuck on Black Screen
Cannot swipe letters. Seems to be frozen
The app opens and then just closes down.
As I go further up, it's getting slower and slower. At one point, I deleted it and started over, but still the same. I have to close it and re-open it 6 or so times. Even then it keeps freezing for a bit before it puts up the next word.
The game has frozen. I have the latest update. Turned off tablet but game is still frozen
The game starts with see results you have been placed first, and it freezes at that.
It keeps kicking me out when I try to get on it.
Hi, I can't see any of the other players anymore, I was given a silver badge and they all vanished, is this normal? I can see that the game states it will continue to show other players continously regardless of your league, plead help as I'd like to be on the same terms as everyone else in the game. Thanks.
Read reviews posted here. Zack, "you can please someone most of the time but you cannot please all the people all the time". Zach, is the house you bought for me in Hawaii still standing? Following your career since you left my office. Somethings really do come true. 01.01.24 Th 1422 😇 🌹✝️ ✝️🕉☯️™ ®
my crossword jam keeps freezing even when I use force close on my apps page
I just discovered that I am once again playing against the person who calls him/herself "mam". I am very disappointed in the game that this is allowed to happen. This individual has, according to the site, played through the whole 179 countries at least once, perhaps more. This completely ruins the game for me, because this individual has knowledge which evades a first-time player. By the time one reaches the emerald level, there is a reward only for the first place position. I have just purchased more coins. Had I known I would encounter this person again, I would not have played further. Wasted 50 dollars! Yeah....I am angry. There is no way for anyone else to compete with this person for awards. Makes me extremely weary of this game. All kinds of sorry words are arranging themselves in my head, but I refuse to type them into this thing, because I assume the person or persons who read this are not at all to blame for my disappointment. I wish I had never come across this game and wasted money on it. Having met this individual two times now, I regret continuing it.
It keeps going back to level 1..starting over
Screen is black and won’t come on.
Screen is black and won’t come on.
Not sure what I did, but 2 letters are automatically filled in on the puzzle for me and once i fill in that word it fills in the first letter of all of the puzzle. How do i get out of that?
After having completed a few thousand games, words pre-fill in other letter spaces after a word is completed, basically completing the puzzle prematurely with no effort on our part. How can we fix this? We uninstalled the app and reinstalled but the game restarted at ground zero. HELP!
It does not respond after it has been opened. It's frozen I can't do anything
While playing, I enter a word and then all the letters that are in that word automatically fill the puzzle. How do I make this quit?
My screen goes black every couple of words.
Been playing crossword jam for a couple of weeks and really enjoying it but since last week it keeps crashing I can't even get a game in before it crashes. I'm playing on Motorola Android phone version 10 so is compatible. Any ideas and help greatly appreciated.
Hi, Game stuck on add from Zemanta. No way to go back to game. Thank you, Sean
It has been over a week since I have been able to play the game. It lets me log in and then goes to results and freezes. Please help
I've been playing for six months or so - have gone through all of the countries. Now when I open the app, eberything looks normal until I try to start a puzzle and then it goes to a mountain scene with two gray dots and one yellow dot at the top and stays there. Nothing else comes up. I don't know how to fix it or am I just finished with the app?
All the above. Game exits, repeats levels.. and now Is stuck on a picture and frozen. Restarting my phone did not work.
Just stuck on home page
Frozen screen even after restarting the phone.
I' been playing it for awhile. Today a still yellow picture with mountain and stream has replaced the game. I still hear the music.
The game keeps crashing. I have to restart my phone up to 3 times in an hour. I like the game and it keeps my brain active but seriously considering taking it off
Game abruptly closes. I lose progress. Playing same words over and over. Taking all the fun out of it. Love this game but thinking I should quit and find another game. Please help!
Crossword Jam app on Chromebook and Samsung Galaxy S23 Ultra not syncing! Thank you.
Game stalls at lady bug awards
Have been playing crossword jam on iphone 6plus for months. Now it crashes on opening. I have reinstalled it but it still does the same thing.
I keep getting repeated puzzles. I also have a lag time when trying to go to the next puzzle
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Contact Support
Verified email ✔✔
E-Mail: [email protected]
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Developer: PlaySimple Games
‼️ Outages Happening Right Now
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Jun 03, 2026, 06:59 PMa user from Queens, United States reported problems with Crossword Jam : Not working
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Jun 03, 2026, 02:19 AM
a AndroidOS user from Burlington, Canada reported problems with Crossword Jam : Login
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Apr 23, 2026, 06:17 AM
a iOS user from Charleston, United States reported problems with Crossword Jam : Not working
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Feb 09, 2026, 12:51 AM
a iOS user from Dallas, United States reported problems with Crossword Jam : Not working
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Jan 21, 2026, 03:22 PM
a AndroidOS user from Sterling Heights, United States reported problems with Crossword Jam : Crashes
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Jan 16, 2026, 01:15 AM
a iOS user from Cleveland, United States reported problems with Crossword Jam : Not working
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Jan 14, 2026, 09:24 PM
a AndroidOS user from Tampa, United States reported problems with Crossword Jam : Login
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Jan 14, 2026, 05:34 PM
a AndroidOS user from Colorado Springs, United States reported problems with Crossword Jam : Not working
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Jan 14, 2026, 05:34 PM
a AndroidOS user from Colorado Springs, United States reported problems with Crossword Jam : Not working
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Jan 14, 2026, 08:07 AM
a user from Hammond, United States reported problems with Crossword Jam : Not working
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