Block Jam! app not working? crashes or has problems?

Block Jam! Status

Last Updated on 2022-03-17 by BitMango, Inc.

I have a problem with Block Jam!

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80 User reports:
App has problems

User reports 80

⚠️ Most reported problems ⚠️

Not working

81.7%

Crashes

8.5%

Connection

6.1%

Something else

2.4%

Problems reported in the last 24 hours

24 hour clock ⏰

📋 2 Reported Issues:

LOIS J GROHMANN 2023-11-29

Been on level 1615 for days, but several times (a lot of times) it crashes and I lose a life and my progress. Today I finally passed the level, but it immediately crashed and it was like I never completed it. I enjoy the game, but would like to continue moving forward.

Colleen 2023-07-09

Hello, Just today this started, but after I complete a set of 3 levels and then watch the Ad, I get the option to watch a second ad for double rewards but the ad video does not finish and almost kind of freezes therefore not allowing you to receive the reward ever. Is there a way that can be fixed? Thank you!

Showing 1-2 of 2 reported issues:

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Common Block Jam! Problems & Solutions. Troubleshooting Guide

Table of Contents:

Block Jam! iPhone Issues and Solutions

Block Jam! iOS app crashes, not working, errors
Block Jam! iOS app network issues
Block Jam! on iOS has black/white screen

Block Jam! Android App Issues and Solutions

Block Jam! has errors/crashing/not working
Block Jam! server network connectivity issues
Block Jam! has black screen

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Block Jam! iPhone Issues and Solutions

How to fix Block Jam! app crashes or not working on Iphone (iOS):

Close and restart the Block Jam! app on iPhone
Update Block Jam! app to the Latest Version for iOS
Uninstall and reinstall Block Jam! iPhone app
Update your iPhone to the latest iOS version

Fix Block Jam! on iPhone unable to connect to server/internet connection issues::

To resolve Block Jam! network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

Block Jam! Android App Issues and Solutions

Fix Block Jam! not working on Android, crashes, errors or is unresponsive:

Force Stop the Block Jam! App
1. On android, goto Settings » Block Jam! » click [Force Stop]

Update Block Jam! to the latest version on PlayStore

Clear Block Jam! App Cache and Data:
1. On android, goto Settings » Apps » Block Jam! » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Block Jam!.

Fix Block Jam! unable to contact server/ Block Jam! internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click Block Jam! » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Block Jam! » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Block Jam!