Are you having issues? Select the issue you are having below and provide feedback to CrossTec Remote Control.
Complete guide to troubleshoot CrossTec Remote Control app on iOS and Android devices. Solve all CrossTec Remote Control app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at CrossTec Corporation, developers of CrossTec Remote Control.
The mobile Control allows a user to quickly search and connect to both local computers by either IP address or PC name, or to browse, connect and view remote computers utilizing the free CrossTec Remote Control Internet Gateway component. One-click send Ctrl+Alt+Delete for remote login or PC management. 1) Install this free CrossTec Remote Control app on your Apple iOS device. 2) If you are new to CrossTec Remote Control, you will need to download and install the CrossTec Client software on each of the computers that you want to remote control. The CrossTec Remote Control provides full remote control, chat and message capabilities of any remote PC running an existing CrossTec Client (version 11. 04 or later). Remote Control – Watch (view only), Share (both parties can view and interact) or Control (remote screen and keyboard are locked) any CrossTec Remote-enabled remote PC. The CrossTec Remote Control for iOS provides mobile remote control for existing CrossTec Remote Control users remotely from any iPad, iPhone or iPod. Utilize unique security keys to ensure your copy of CrossTec Remote Control is only accessible to your users. Browse your local network or an established CrossTec Internet Gateway to find remote CrossTec Clients. Visit the CrossTec website for download instructions. 3) Wirelessly connect your iPad to the same network as the client computers (or for anywhere access, install the free CrossTec Gateway, designed to support this scenario. Adjust color depth during remote control sessions from full color, to 256, 16 or just 2 colors when reading remote documents. Send a message to the remote user with an optional time-out facility. View the remote PC using pinch, pan and zoom to highlight key screen information. Generate a full hardware inventory report for a remote device on demand. See a list of previously connected Clients for instant ongoing connectivity. ‘Recently Connected’ list provides quick access to the most recently viewed Clients. PIN Connect feature allows a technician to instantly locate a user anywhere across the enterprise simply by both parties entering a unique PIN code. Ideal for alerting your users of impending server or email maintenance. Includes powerful compression to minimize data usage.