DoorDash - Driver Reviews

DoorDash - Driver Reviews

Published by on 2021-06-09

Enjoy the freedom to be your own boss and earn money on your schedule. Plus, get
100% of your tips, always. * EARN WITH NUMBER ONE * Make money delivering
with the #1 Food & Drink Delivery app, available in 7,000+ cities. * GET PAID
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Table of Contents:
1. Reviews
2. Is it Safe?
3. Is it Legit?
4. App not working?
5. Report Issue


DoorDash - Driver Reviews


  • By

    Don’t waste your time

    Don’t waste your time doing door door dash. The only one actually making money is the company. they overcharge customers and really underpay you compare to how much you spend on gas which here in the Bay Area it’s $4 per gallon , what you end up with is almost nothing . Even during peak it’s not worth it because they really under pay each order that you get so most of the time you aren’t even making minimum wage . Also a lot of times the restaurants can’t complete the order which means customer service cancels it And you only end up with half of the money that you were promised when you first accepted the order . Even if you sit and wait there for half an hour trying to contact customer service because each order you cancel looks bad on you even if it’s not your fault whatsoever . For instance yesterday I went into a pho place and they had me waiting before telling me they didn’t have the main entree and the customer wasn’t answering i literally just wasted half an hour between waiting and contacting support so they cancelled it and if they had offered you seven dollars now you only end up with 3.50 and by the time you got back to your car and get a new order a 45 min wait has gone by so that means you are getting $3.50 for almost an hour. If you simply deny the order when you see the wait time being so high you loose the extra pay they promise during lunch and dinner peak time . So nope this is a scam and waste of time don’t do it .





  • By

    Look for a different delivery job!

    I worked for doordash for about 6 months or so and I really would not recommend it to anyone especially if you’re able to do uber eats or another delivery type job. It started out with decent pay per delivery but then they did an update and now it 2-6 dollars versus the 7-12 dollars I use to make, they take a percentage out of your tip money, the app constantly glitches and you can’t see where you need to deliver, for some reason the app has a cute little thing where it will take you to the wrong address for a customer, I ended up making 25 dollars in like 3 hours and then had to fill up my gas tank so it wasn’t even worth it! I worked 12 hours on New Years and only made 65 dollars. And it is soooo slow sometimes! Not to mention doordash send you to a delivery before the food is even done so you wait forever for the food.. Also it charges you to cash out your money! How stupid that I have to pay a fee to get my money AND you can only use instant pay once in 24 hours. You will make double if not triple the money on Uber eats, you can cash out 5 times a day, order is ready at pick up, great GPS system in app, they DONT take your tips, and it gets nice and busy! I made $160 in 10 hours on Saturday vs the $65 I made on doordash working 12 hours on a holiday! It can be okay side money on the weekends but do not do this full time! You will put more gas in then the money you make and it’s just not worth it y’all..


  • By

    Very Inconvenient

    I only use DoorDash for delivering when UberEats is slow and I’m not getting any requests. I don’t like this app. It’ll take you out of the app to another form of navigation (which then usually puts me about 5 or more minutes away from the restaurant if it’s in a shopping center). It’s very slow because I sometimes have to place the order myself when I get there (which I am not informed of until I arrive and swipe that I’ve arrived) and pay with the stupid red card. I also don’t like that you have to check off every single item before you swipe that you’ve picked it up. I also don’t like how you’re scheduled to drop off the orders at a certain time that is not adaptable to real-time traffic. Also it will lower your ‘delivering on time or early’ percentage even if the restaurant doesn’t have your order ready by the scheduled time. The text notifications also really annoy me because I’m already getting a notification from the app, I don’t need 2-3 texts coming through as well. Some of the base Dash fares are so low and not worth it. I can’t even cancel an order after I’ve accepted it, which is exactly what I wanted to do when I arrived and found out I had to place the order and sit here and wait for it because the customer didn’t even call it in. It’s overall a waste of my time. I make so much more money (much more efficiently) driving for UberEats.


  • By

    It works, but not reliably.

    The dasher app does what it absolutely must do for a dasher to do their job, but it’s glitchy. The mapping system recommends going the wrong way down one way streets and to drive on the wrong side of a divided street. It’s frozen several times during deliveries, which forces me to restart my phone to reset the app. It’s also gotten stuck in a loop of asking me to verify the age of a customer who was receiving some alcohol. I would enter the information and press submit, then it would ask me to verify the age again. Any time the app freezes or loops, you have to call a help center to get the delivery status force changed. But, the option to call that center is not given in app. I had to find the phone number online and then save it my phone book for future issues. Every time something like this happens, it wastes your time and delays getting another delivery request. Lately, it’s also been having trouble recognizing when you’re near a pickup point. Thankfully, the programmers thought about that one and made possible for the dasher to change status to pickup even if the app doesn’t recognize that you have arrived at the merchant location. There are some other problems, but this covers the ones I’ve been getting most frequently. For my money though, it’s still better than driving people around. I won’t mention any company names.


  • By

    You win some, you lose some.

    I have been driving for DoorDash for about 2 months and done 130 deliveries. It’s constant work usually while you are dashing. I have NEVER been able to schedule a PROMO Dash meaning in the app you can schedule a dash that gives you $1-$4 extra per delivery. They always say if it doesn’t let you sign in then all the slots are taken. I have seen these time slots posted at 2am and tried to get one then and it still said it was unavailable. Does that mean that other people were up at 2am or right at posting of the promo to snatch those up. I’ve also been dashing, received an order, checked in at the restaurant where the merchant said the order is about done. I would check back after 5-8 mins of waiting and they said the order actually was just received and was just not getting started. Drivers are getting sent to the merchant the same time the delivery is getting submitted and not when the food is ready. So you wasting your time sitting at the restaurant waiting for food. We are delivery drivers not delivery waiters. It’s not always been bad but lately the app crashes and sometimes orders don’t come through on your end and then you get dinged for not accepting the order and then benefits get taken away. I’ve dashed for 3 hours and made $22 and I’ve dashes for 1.5 hours and made $25. You win some, you lose some.


  • By

    Don’t read any of these 1-3 star reviews lol

    Doordash is very solid. An important thing to note is if you live basically out in the middle of nowhere, you won’t get much out of it but if you live in the suburbs or work in your downtown area; you’ll make a lot more money than you think. I live out in a city smack in the middle where all the highway stops are and the restaurants are packed in plazas and at peak times, i’ve gotten 18-24 dollars an hour. even around midday or afternoon I can grab 40-60 bucks for a few hours dashing. i’m a college student, so I don’t worry TOO much about how much money i’m making but for a kid who’s got no job, this does it for me as a student. I don’t have to worry about annoying customers or smelling like pan grease all day cooking food. I can work when I want, in the comfort of my own car—alone. and the money is truly great—IF you utilize what you are given. do not listen to these 1-3 reviews lol they complain about an app that has bugs that appear once every blue moon. otherwise, they probably live in a rural area where people don’t bother ordering food as much or as often. who tf is gonna order through doordash in burlington, vermont?


  • By

    Major scheduling glitch

    So, I started dashing at 6:30pm on June 7th. I did not get my first dash until after 7pm. My first order was from Sage in Old Town, Pasadena. I noticed the app said that I should be delivering by 5:58pm, which is odd because I didn’t get the order till after 7pm. Also, 5 minutes after I got an order for Blaze Pizza in Alhambra. When picking up from Sage, there was no option on app to click picked up, but sent me to Blaze right after. When I got to Blaze pizza O was told the customer never ordered. I contacted the customer and she told me that she was expecting the food by 6pm and since it was now 8pm, no longer wanted the food. I thought it was odd that I was expected to deliver to someone when I wasn’t even dashing yet. So, on the way to two we to the “Sage” customer, it was sending me back to the restaurant to pick up, which was odd because I already picked up. And when clicking picked up so I can go to the address to deliver, it went back to “Dash Now”! The information for this customer was no longer accessible. A few minutes after this happens I was texted by DoorDash that the order was canceled. So, now I have this food and upset because I’ve been driving around and wasting gas and currently on the phone to speak to a representative for DoorDash and it’s been an hour and twenty-one minutes that I have been on hold. I am very upset and do not feel valued as a contracted employee.





  • By

    Too Many Drivers and App Crashes

    I’ve been a dasher for almost a month now and I’ve liked it so far. Although there’s a few things I don’t like so far. As of right now I’m dashing in a busy area in my town. I’ve been doing this for about 4 hours today and I’ve only gotten 4 orders. Door dash is scheduling too many drivers at a time and it makes it impossible to receive orders to make money. Not to mention the pay has been really crappy today. It’s been around $4 per order which is really bad compared to what I usually get. There’s no way that includes 100% of the tips from the customer plus the other fees they pay. Also. The app crashes..A LOT. I had gotten a text about an order and I go to my app to accept it, except the app crashes and I never received the order. I had to restart my phone and as a result of this my acceptance rating went down. Please fix the app crashes and stop scheduling too many drivers!!! If it gets busy there’s always someone in the area to help out.


  • By

    Doordash Is what you make of it

    I have been dashing for over a month now and overall I’ve had a pretty good experience. Most customers are kind and understanding and the restaurants I pick up the food from are usually efficient. As for the App there are many things I like about it. I love how I can dash whenever it’s busy (in my area it usually is busy all day long) and how I can schedule a dash in advance but be able to cancel it with no penalty. The interface is simple and easy to use. I like how you can pause your dash if need be. The pay isn’t bad either with most dashes landing you anywhere from $6-$20 depending on customer tip and delivery distance. And they’re usually pretty generous with the amount of time they want you to pick up the food and deliver it by. You truly can work as much or as little as you want with doordash. However, like every job, doordash isn’t perfect. Sometimes when im dashing my app will freeze and i’ll have to close it out and open it again. I also don’t like how they draw some of these district maps, I believe my own district if a little too big. Other than that, I’ve had a pretty positive experience so far. Im on 64 dashes and have made about $500 in total.


  • By

    Just drive for Bite Squad instead.

    I’ve been driving for about two weeks now and I’ve had one night where it felt worth it. However, most of the time you can spend around thirty minutes to and hour on an order and make about $10. That might be nice some places but in Hawaii that’s nothing. Earlier today I made about $7 in an hour and a half. One of those orders taking about 45 minutes to complete for only $3. Customers don’t have to tip on the app and because of this they usually don’t. This is my biggest complaint so far. Door dash should make tips mandatory. You can tell when an order doesn’t have a tip because of the absurdly pay when it pops up. If you don’t accept it because it’s not worth the trouble then your acceptance rate drops. Save yourself the trouble and just drive for Bite Squad because they guarantee an hourly wage as well as tips. Out here bite squad pays $20 an hour for the same amount of work. I have yet to earn $20 in one hour driving for door dash. Like I said I live on Oahu, HI so the bad pay has nothing to do with me being somewhere where no ones ordering. I started driving for Bite Squad to check it out and so far I’m already making way more money than I was with Door Dash. Maybe if Door Dash stops neglecting their drivers and being so greedy I’ll start driving for them again.


  • By

    Can you keep drivers with no pay?

    There's supposedly a lot of updates and additional features in the app. I'm not seeing any of them and there's no app update available. Early Scheduling features not avail; drive orders not present (yes I qualify according to the rules); starting point not an option; perhaps it's all in the beta version...of which I tried to join and having issues there too since clicking on the link doesn't present the option to join the beta group...There's a lot of routing issues within the app which affect our ratings; fix your issues; don't blame them on us. Please communicate to restaurants that they need to prioritize Dash orders and differentiate between restaurants that can and can't make that happen; please don't send us to restaurants to sit and wait for 20+ minutes (time equals money and we already drive a TON - I MEAN TON - of miles! Menus are inaccurate. Allow customers to tip after receiving their service (TIPS ARE FOR GOOD SERVICE!), or allow them to increase after delivery (other platforms allow this); currently, we aren't getting paid for the service we provide. DoorDash is more interested in maintaining the most minute, if any, labor costs. Like another user said,,,we work really hard for just ok money....There's some good things: heavy marketing and business is picking up (although seems over projecting on dashers needed!).


  • By

    Don’t waste your time

    The app is full of glitches. It crashes, it sometimes won’t let you end a dash or a delivery, it gives you orders after you’ve ended a dash (which you can’t accept or decline because you’re no longer in a dash), “hotspots” are not really hotspots, and getting in contact with support is very cumbersome and sometimes take a while (meanwhile you’re sitting there waiting in a restaurant). And that’s just the app. Many of the orders have to be placed in person, which is fine if it’s a fast food restaurant, but when they have food available from high-end restaurants and you have to place the order and sit there and wait, good luck making any money. They don’t keep their online menu up to date, so often the items on the order you receive aren’t even able to be filled, so you then have to call the customer and find out what they want instead. The price your app says is wrong more often that it is right. The orders come to you at the same time as the restaurant, which often leaves you sitting in a restaurant for long periods of time waiting for food to be ready and there is no way to tell them not to give you orders from certain restaurants if you find that the restaurant is consistently slow to fulfill orders. Overall, unless you’re willing to work for very minimal pay, it’s not even close to worth it.


  • By

    Not worth the drive

    This I decided to do because of a bonus I was told I was going to receive. Well number one the payment for delivery is only sometimes great. However they don’t tell you you will have to wait maybe 10 or more minutes trying to find parking for the restaurant then another 5-10 to wait for the order then another 5-10 trying to find parking at the customers home or apartment because they don’t meet you at the curb or outside. All in all one order of $5-10 could take you almost an hour may a little less plus the gas . Also, orders should not be based on an area or town I drive to or what’s “busy” at the moment . it should be based on where a driver is and the location. There are times where I choose a location and then the delivery takes me out of my “zone” and then when my dash ends it won’t let me back in or I have to drive BACK to the same location or a new location. Making that $5-8 I just made completely worthless because I spent it on gas. The “BUSY” could be completely false as I was in a busy area for an HOUR and did not get one order. Also when I click dash now and it asks for how long by the time I choose the area is grey again and I can’t dash and I’m out from making money. This whole app should be revised and changed.


  • By

    I got deactivated my 2nd day

    Okay, so I just signed up for door dash as my side job since I’m not receiving the hours I desire at work due to school scheduling. I was excited to start dashing my first day (aug 19)and it went well! Made a few deliveries and called it a day so I could prepare for school the next. Yesterday, (Aug 20) I went to dash since my area was busy and it told me to ‘activate my account’. I had already done that and made deliveries so I was very confused. I called customer service but they weren’t all that helpful and they were hard to understand. Turns out, they booted me off door dash my second day active because there were ‘too many dashers in my area’ I am currently on a waitlist to resume my dashing. I don’t understand why they let me sign up and get all excited about dashing, only to kick me off the next day without any notification. They said they would email me when I can dash again but who knows how long that’ll take. If they aren’t accepting new dashers in my area they shouldn’t have let me sign up for it then. They should have a cut off limit instead of unlimited hiring and THEN deactivating people. Quite unhappy. Even now when I see my areas red I get confused on how there’s ‘too many dashers’ in the area yet they still need help? I just want to be activated again...


  • By

    No why to talk to support unless on a run...

    And you have to jump through hoops to get to a person... no not EVERYTIME I ask for help it’s going to be “why am I not getting orders” but it is annoying that I was not notified twice about an order coming through but I got notified both times that I missed an order actually I think it was 3 because I didn’t know what was happening the first time ... the app wasn’t loading at the mall so I had to cancel the order because the card wouldn’t work either (probably because I didn’t “check in yet”) and I just noticed in the app while coming here to complain, because this is the only place I can, that I needed to update the app... so your app acts up THAT much from one update ... you see when I have something wrong on Uber they fix it immediately because I can call them ... they are very responsive and I don’t have to schedule when I’m going out ... which btw I did once and I got no orders for the like 3 hours ... I mean this is a good app to use in nh but I’m glad I paid for insurance to do uber eats they run a better business... sorry... good money to make when I don’t want to go into Somerville but I learned my lesson that this app is not worth the trip into Boston



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Is DoorDash - Driver Safe?

No. DoorDash - Driver does not seem very safe to us. This is based on our NLP (Natural language processing) analysis of over 1,112,265 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.7/5 . Justuseapp Safety Score for DoorDash - Driver Is 15.4/100.


Is DoorDash - Driver Legit?

No. DoorDash - Driver does not seem legit based on our analysis. This conclusion was arrived at by running over 1,112,265 DoorDash - Driver User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for DoorDash - Driver Is 15.4/100.


Is DoorDash - Driver not working?

DoorDash - Driver works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.




Have a Problem with DoorDash - Driver? Report Issue

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Why should I report an Issue with DoorDash - Driver?

  1. Pulling issues faced by users like you is a good way to draw attention of DoorDash - Driver to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a DoorDash - Driver customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using DoorDash - Driver.


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