Hive Status

Since the app was updated last month it keeps freezing on both phones.. 1 new Samsung. And 1 huawei. Have to close app and reopen Every time

App keeps removing all my devices

Last few days having trouble connecting. It will connect after 5-10 minutes. Computer etc working fine with internet. Also seems to switch between 'manual' and 'schedule' on its own. Should I delete app and re-install?

The central heating on zone 1 is red and states ‘zone 1 error’. Heating still comes on as timed, and boost works. What does this mean ?

My app is coming up with receiver error. But it still seems to work.

Hive App crashed. Tried closing and opening, downloading but just have spinning arrow on screen. Hive hub and Thermostat working OK

Just keeps saying on app something went wrong

The Hive not working app I've tried rebooting and resetting from start even resetting the router - just gray I gather a lot of problems since December,I new i should have bought a Nest

My TRV will not pair with my hub

HIVE app not loading

Hive app keeps setting itself to manual or schedule. I have now had to delete schedule as I’m trying to keep the heating to a minimum. What’s going on Hive?

Hi, Hive not calling for either heating or hot water on the schedule, no lights on but the boiler is still on called for by the hot water cylinder!

Hi, I can turn on and make changes to the Hive app but once the heating is on I can’t turn it off or make adjustments. Is this a known problem?

App on iPad and iPhone not working after upgrading to iOS 16

Hive app not working on android. Status on support says issues fixed but it obviously hasn,t been.

My user app has been down for 2 days now, just what you need as things turn colder. No news on app fix for Android when will this be fixed, poor service and poor communication

The Hive app is not working on IPad or Iphone

Adroid HIVE app shows 'Heting offline' The same app on Lenovo talet works fine.

I cannot save any changes I make to the schedule for my hive plugs. Is there a solution to this?

My hive app on my phone does not operate my heating system when I try and set a temperature

Hive won't allow me change times and temperature

hive app on phone says offline. Only can get it to work with thermostat. Tried all your trouble fixing guides but still nothing

I am unable to change times for both heating and hot water. I make a change click done, then am unable to save as there is continual buffering. This started about a week ago.

Hive app is not saving schedule changes

Hive heating app gone offline and want come back on via phone or tablet I can only set heating by thermostat now

Hive app will not update the schedule. Just keep seeing the whirling circle when try to save. Utter rubbish this has happened far too many times to count. Last year and now this year. I miss my old thermostat, you know the change the schedule on the programme in the wall and bingo... done.

Trying to get the app to "pair" with Alexa . .Everytime the Hive app asks me to log in and then locks my account on the App . having disabilities and the keyboard on the phone is small , but have correctly entered so many times . I feel that I do have to complain

Tried to turn holiday mode off remotely as house was getting too cold to heat up before arriving back. App keeps turning off and going back to phone home screen. Unable to tell it to heat up

I’ve been having issues with the hive heating since 15th September - so far I have had a replacement thermostat.receiver and 2 boosters and still nothing is pairing ? I also had an issue with the 2 part authentication and it appears to have stopped working since then. I am at a loss to what to do now ?

I’ve been having issues with the hive heating since 15th September - so far I have had a replacement thermostat.receiver and 2 boosters and still nothing is pairing ? I also had an issue with the 2 part authentication and it appears to have stopped working since then. I am at a loss to what to do now ?