Hive Reviews

Hive Reviews

Published by on 2021-04-06

Hive creates elegantly designed smart home devices and services, all controlled
with a simple to use app. One of the world’s leading smart home providers,
Hive have over 1.5 million customers and offer a family of smart products and
services which work seamlessly together to connect your...



Table of Contents:
1. Reviews
2. Is it Safe?
3. Is it Legit?
4. App not working?
5. Report Issue


Hive Reviews


  • By

    I meant it ain't bad

    I like the app, very some and easy to use. My only flaw without is that it seems I can't watch my camera live feed if I'm not connected to WiFi. I don't see the point in having a camera if I can only use it while I'm at home.





  • By

    Didn’t even work...

    This product doesn’t work. I was given this product from my energy company. I never worked up the nerve to try to put it together and so it stayed unopened in the box for a year or so but amidst this time of quarantine I decided to put it together. I started off plugging in it as the app instructed it blinks green. I thought that showed some promise so I plugged in the Ethernet cable into my router and the green light continued to blink. I decided to type in my hub ID and all I got for the next hour was... sorry we can’t find you HUB. Wow! I mean really?! I have 2 door sensors, 2 color changing light bulbs and an active plug that are just left to rot because the HIVE is crappy! I don’t know if it’s the app or the product, but a pointer to whoever runs this company your product is supposed to WORK!


  • By

    Glitchy

    Worked great at first but now the air and/or heat doesn't kick on when it's supposed to. For instance, I'll have set the temp to 72 for the air con. I'll notice that it feels warm. I check the app and it'll indicate the temp at a degree or two higher, but no air. The air will THEN kick on, as if opening the app triggered it to finally work. Then I'll feel the air con but it won't be indicated within the app. Not good when setting a temperature doesn't actually work. This is a recurring problem and I only decided to write a review after it'd been going on for over a month now. Sadly, I feel like perhaps I should have spent a bit more for another more popular brand that was recommended to me...


  • By

    Apple Watch App needs some improvement

    I love Hive. Everything is so easy to set up and even my dad likes it and he hates technology. The app is user friendly and easy to use. Just one thing, I think you should make some improvement to the Apple Watch app because some of the data that it gives you, isn’t accurate. That’s only like 40% of the time. But the controls work perfectly fine. I’m giving you guys 5 stars everyday.


  • By

    Not able to login on the app

    I have been having trouble using the app since yesterday. Looks like a new version was updated and evidently it affected being able to login or use the app to control your lights. I have Alexa and I’m able to use her to turn my lights on or off up or down but I’m not able to use the app. It says “ooops there’s been an error trying to log in to your account try again.


  • By

    Silly issues easily modified through software

    Hive switches time for no reason with no user end opportunity to modify time. Interface in software is non intuitive with heat pump settings not explained. Customer service for the most part is responsive. Hive needs to rewrite the heat pump section of the software/manual and give the user more options like changing the time and date, login information. Personal information is required which seems intrusive.


  • By

    Works good on iPhone. But not on Apple Watch

    What’s good on my phone. But when I try to use my Apple Watch it will freeze and crash. My get luck to turn a light on. But if your not home and u try to use the app on the watch. Mostly like it won’t turn the light on even tho is shows it’s on.





  • By

    Works great

    Works great for lights and sensors


  • By

    Schedule throwing NaNs

    I cannot use the schedule feature on the thermostat because it keeps adding several time slots at the end of the day. These time slots show "NaN" for the temperature and I cannot override the temperature. I also cannot delete these time slots for some reason. When I reset to the default times and then turn from manual control to scheduled, all of the bogus time slots and NaNs reappear.


  • By

    Works well

    The app does everything I expected and works well. I was disappointed that the camera app has to work separately, it would have been nice if all HIVE sensors were integrated into a single app but it’s only a minor inconvenience.


  • By

    Slow!

    It’s a clumsy App. Slow to load, sometimes it sends notifications and sometimes not! The schedule is weird too, no option to operate all the time as a default! You have to pickup the weird times and/or choices given!


  • By

    Schedules are a nightmare

    The app constantly freezes when trying to change the schedules. I cannot copy from one day to the next because it goes back to the default schedule for all days. Very frustrating


  • By

    Works great, everything is seamless.

    Love the one app ecosystem. I can see all my devices from the home scree. The Actions feature works great, my outdoor lights are triggered at dusk and dawn—so cool.


  • By

    Update push notifications

    Recent update had broken push notifications please fix


  • By

    13.4

    Even with your latest update 21/3, the app doesn’t function perfectly under 13.4 lock screen. You must unlock before issuing a quick action request via Siri.



A better way to Contact apps


You can now contact Hive customer service directly
via Email using our new site - AppContacter.com

Contact Hive directly


Is Hive Safe?

No. Hive does not seem very safe to us. This is based on our NLP (Natural language processing) analysis of over 539 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.3/5 . Justuseapp Safety Score for Hive Is 16.4/100.


Is Hive Legit?

No. Hive does not seem legit based on our analysis. This conclusion was arrived at by running over 539 Hive User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Hive Is 16.4/100.


Is Hive not working?

Hive works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.




Have a Problem with Hive? Report Issue

Leave a comment:



Why should I report an Issue with Hive?

  1. Pulling issues faced by users like you is a good way to draw attention of Hive to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Hive customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Hive.


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