Contact Hive Support
Company Name: Centrica Hive Limited
About: Hive is a productivity platform that drives companies to work forward.
Headquarters: New York, New York, United States.
Hive Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with Hive. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Hive. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
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Get Pricing Info for HiveContact Hive! Or Contact Support
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Read 5 Customer Service Reviews 😭😔💔
Hive not working on samsung android phone, but is working on ipad
Your App has stopped working / communicating as of 16 November 2022
Didn’t even work...
by Triggered In Texas
This product doesn’t work. I was given this product from my energy company. I never worked up the nerve to try to put it together and so it stayed unopened in the box for a year or so but amidst this time of quarantine I decided to put it together. I started off plugging in it as the app instructed it blinks green. I thought that showed some promise so I plugged in the Ethernet cable into my router and the green light continued to blink. I decided to type in my hub ID and all I got for the next hour was... sorry we can’t find you HUB. Wow! I mean really?! I have 2 door sensors, 2 color changing light bulbs and an active plug that are just left to rot because the HIVE is crappy! I don’t know if it’s the app or the product, but a pointer to whoever runs this company your product is supposed to WORK!
No Notifications
by NC53685
Not getting notifications at all on iPhone even though I used to get them. Followed all Hive instructions, all notifications are turned on in the app and still nothing.
Hive’s response? “ If all of this is correct but your phone still fails to receive a notification you will still get this activity captured in a recording so you can check it from your Hive app.”
This is NOT a solution! I was planning on adding more cameras but after this, looking elsewhere!
App no longer works
by AK47bison
Just updated the app to the latest version and it didn’t remember my hub device. Tried to add my device again but the app doesn’t recognize the ID (yes, it was correct)! The customer service is only available for a few hours a day and they don’t specify what time zone they’re in, so I have no idea when I can contact them! It’s also frustrating that they don’t give me the option to just email a representative. Why not?!
Have a Problem with Hive? Report Issue
Why should I report an Issue with Hive?
- Pulling issues faced by users like you is a good way to draw attention of Hive to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Hive customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Hive.
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