Are you having issues? Select the issue you are having below and provide feedback to Motive Driver.
- Big buttons do not work
- Keeps telling user to sign the same log over and over again
- Have to sign logs before getting the chance to edit them
- No reminder to update shipping documents
- No notification box to add shipping documents
- Score card needs to be fixed
- Poor tech support team who doesn't speak English
I am having drivers complaining about the camera on their iPads not working when using the app to take document pictures.
My eld wont kick into drive status once my vehicle teaches 5 mph. What do I need to do
Drive time is not being recorded. Showing on duty the whole time driver is driving
Parked, vehicle off - still shows driving. Unplugged ELD, restarted phone, restarted vehicle, still in motion....
App seems to be causing my phone to reboot randomly. Anyone else having this issue?
I've been stopped for an hour but it still says I'm driving..
My app is frozen what do I do
The application crashes and boots my driver out. Can not select modes. Ie on duty, off duty.
Complete guide to troubleshoot Motive Driver app on iOS and Android devices. Solve all Motive Driver app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Keep Truckin Inc, developers of Motive Driver.
E-Mail: [email protected]
Website: 🌍 Visit Motive Driver (ex KeepTruckin) Website
Privacy Policy: https://gomotive.com/privacy
Developer: Motive Technologies Inc.
61.54% Contact Match
Developer: Motive Technologies Inc.
E-Mail: [email protected]
Website: 🌍 Visit Motive Fleet Website
53.85% Contact Match
Developer: Lyft, Inc.
E-Mail: [email protected]
Website: 🌍 Visit Lyft Driver Website
The Motive Driver App makes recording Hours of Service (HOS) on your iPhone or iPad fast and easy. Connect the Motive Driver App to the Motive Vehicle Gateway via Bluetooth to stay compliant through an electronic logging device (ELD). When used with the Motive Vehicle Gateway device, MotiveDriver helps fleets and individual commercial drivers meet their obligations outlined under the ELD mandate. When dispatched, GPS location data is shared to the Motive Fleet Dashboard to update dispatchers and fleet managers on stops and arrivals. Message your fleet manager or dispatcher directly through the Motive Driver App. Upload fuel receipts to generate fuel reports in the Motive Fleet Dashboard. It’s used by drivers and vehicle operators across many industries including trucking and logistics, construction, oil and gas, food and beverage, field service, agriculture, passenger transit, and delivery. The Motive Driver App is compatible with iPhones and iPads running iOS 10. 0 or higher. Complete pre-trip and post-trip driver vehicle inspection reports (DVIR) so you can report and keep track of any defects. Proactively alerts you when you’re running out of driving time to avoid Hours of Service (HOS) violations. Review Motive Dashcam videos and safety events to understand driving performance. Motive Driver App is brought to you by Motive, formerly KeepTruckin. Supports current Canadian Federal Hours of Service (HOS) regulations. Displays total hours worked for the week and your available Hours of Service for any given day and the following day. Can be switched to Inspection Mode to show ELD logs to an officer during a roadside inspection without compromising the driver’s privacy. View important load details and manage tasks for active deliveries.