Motive Driver app not working? crashes or has problems?

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⚠️ Most reported problems ⚠️

Something else
66.7%

Not working
16.7%

Connection
8.3%

Crashes
8.3%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Motive Driver Problems 😠👌🔥

- Big buttons do not work

- Keeps telling user to sign the same log over and over again

- Have to sign logs before getting the chance to edit them

- No reminder to update shipping documents

- No notification box to add shipping documents

- Score card needs to be fixed

- Poor tech support team who doesn't speak English

  8 Reported Issues: 😵🆘🛟🚨📢

Jason Spencer
2023-06-19

I am having drivers complaining about the camera on their iPads not working when using the app to take document pictures.

Melissa Skeens
2022-10-10

My eld wont kick into drive status once my vehicle teaches 5 mph. What do I need to do

Moe
2022-08-30

Drive time is not being recorded. Showing on duty the whole time driver is driving

Kevin J Pugh
2022-08-10

Parked, vehicle off - still shows driving. Unplugged ELD, restarted phone, restarted vehicle, still in motion....

Julia
2022-07-27

App seems to be causing my phone to reboot randomly. Anyone else having this issue?

Ken Rolli
2022-06-05

I've been stopped for an hour but it still says I'm driving..

Tyler
2022-06-03

My app is frozen what do I do

Mitchell
2022-05-03

The application crashes and boots my driver out. Can not select modes. Ie on duty, off duty.

Showing 1-8 of 8

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Common Motive Driver Problems & Solutions. Troubleshooting Guide

       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Keep Truckin Inc, developers of Motive Driver.


Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Motive Driver (ex KeepTruckin) Website

Privacy Policy: https://gomotive.com/privacy

Developer: Motive Technologies Inc.


61.54% Contact Match

Developer: Motive Technologies Inc.

E-Mail: [email protected]

Website: 🌍 Visit Motive Fleet Website

53.85% Contact Match

Developer: Lyft, Inc.

E-Mail: [email protected]

Website: 🌍 Visit Lyft Driver Website



About this app

The Motive Driver App makes recording Hours of Service (HOS) on your iPhone or iPad fast and easy.  Connect the Motive Driver App to the Motive Vehicle Gateway via Bluetooth to stay compliant through an electronic logging device (ELD).  When used with the Motive Vehicle Gateway device, MotiveDriver helps fleets and individual commercial drivers meet their obligations outlined under the ELD mandate.  When dispatched, GPS location data is shared to the Motive Fleet Dashboard to update dispatchers and fleet managers on stops and arrivals.  Message your fleet manager or dispatcher directly through the Motive Driver App.  Upload fuel receipts to generate fuel reports in the Motive Fleet Dashboard.  It’s used by drivers and vehicle operators across many industries including trucking and logistics, construction, oil and gas, food and beverage, field service, agriculture, passenger transit, and delivery.  The Motive Driver App is compatible with iPhones and iPads running iOS 10. 0 or higher.  Complete pre-trip and post-trip driver vehicle inspection reports (DVIR) so you can report and keep track of any defects.  Proactively alerts you when you’re running out of driving time to avoid Hours of Service (HOS) violations.  Review Motive Dashcam videos and safety events to understand driving performance.  Motive Driver App is brought to you by Motive, formerly KeepTruckin.  Supports current Canadian Federal Hours of Service (HOS) regulations.  Displays total hours worked for the week and your available Hours of Service for any given day and the following day.  Can be switched to Inspection Mode to show ELD logs to an officer during a roadside inspection without compromising the driver’s privacy.  View important load details and manage tasks for active deliveries.