PupilPath app not working? crashes or has problems?

PupilPath Status

Last Updated on 2022-08-23 by CaseNEX

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Summary of PupilPath Problems 😠👌🔥

• Login information is sometimes marked wrong

• App is not very interesting or motivating for students

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Common PupilPath Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot PupilPath app on iOS and Android devices. Solve all PupilPath app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

PupilPath iPhone Issues and Solutions

PupilPath iOS app crashes, not working, errors
PupilPath iOS app network issues
PupilPath on iOS has black/white screen

PupilPath Android App Issues and Solutions

PupilPath has errors/crashing/not working
PupilPath server network connectivity issues
PupilPath has black screen

PupilPath iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever PupilPath app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix PupilPath app crashes or not working on Iphone (iOS):

Close and restart the PupilPath app on iPhone
Update PupilPath app to the Latest Version for iOS
Uninstall and reinstall PupilPath iPhone app
Update your iPhone to the latest iOS version

Fix PupilPath on iPhone unable to connect to server/internet connection issues::

To resolve PupilPath network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix PupilPath black/white screen (blank screen) on iPhone:

Follow the PupilPath iOS app troubleshooting guide Here →

PupilPath Android App Issues and Solutions

Fix PupilPath not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent PupilPath app issues:

Force Stop the PupilPath App
1. On android, goto "Settings" » click PupilPath app. » click "Force Stop".

Update PupilPath to the latest version on PlayStore

Clear PupilPath App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "PupilPath app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch PupilPath.

Fix PupilPath unable to contact server/ PupilPath internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click PupilPath » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got PupilPath » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch PupilPath on android.

Solve PupilPath black/white screens issue on Android:

Follow the PupilPath android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at CaseNEX, developers of PupilPath.

About this app

The teacher must explicitly enable notifications for you to receive push notifications to your device. Your school must be using the Skedula and this app platforms to use PupilPath. If you are unsure, contact your school to find out before you download PupilPath. Push notifications are controlled by the teacher/school. The this app app requires a wireless connection or a data plan.