Contact PupilPath Support

by LeBookkeeper

I’ve been dealing with my correct log in information being marked wrong in the app for 5 years. It’s been 5 years, and the problem has yet to be fixed. If the log in works on all other browsers and devices, it should work on the app too. It’s been 5 years. I’m tired of not being allowed to log in w... Show more hen I most need it. Fix the problem. I usually understand in these cases. We are all human, so mistakes are inevitable and understandable. Making no attempt to solve any issue, however, is not understandable. Thousands upon thousands upon thousands of students rely on your app. There is an entire team to work on your app. I don’t think it takes more than 5 years for an entire team to fix a bug. I’m not the only one who has been affected by this.

by Jose Fancy

I’m student who is having trouble in keeping up with their grades. When I logged into to the application. I immediately wanted to check my grades and close the application. I speak for the people who want to make grades feel something positive on what to improve on. My suggestions is to make the ap... Show more p more interesting, example I would like to see videos of students accomplishments. For student to feel motivated into thinking class is more than having grades but for the honors, experience and challenging. Make an online chat with teachers and student. Make more educational online games. To challenge other student and keeps us more focus on completing a task. I feel that’s would be interesting.

by Blank TJ

I was introduced to PupilPath last year 2018. For the most part It did the job as expected. For some strange reason the app no longer works for me. When I’m enter my log-in credentials I receive an error message “server not found” with a black screen. Even when I wait nothing happens. The odd part ... Show more is my daughter has the same exact phone as me and the app works perfectly fine on her phone. The school suggested I delete the app from my device then reinstall. I’m about to try the suggestion. I hope it works because I found the app very help in keeping up with my daughter classes. Issues I faced during the time the app was up and functional. The email communication doesn’t work well in any way. I suggest maybe have a chat option rather than email. Maybes something similar to ClassDojo. They have mastered communication. Cumulative grades aren’t accurate. I can’t think of the other issues right now. Thank you