M42 Status

It provides a simple, intuitive interface for end users to access your service catalog, place orders, submit help desk tickets, check the real-time status of orders and tickets, view company news and browse the company address book - all from the convenience of their iOS devices.  Browse all available services, get mobile access to your workspace, track and approve open orders and provide transparency into all service-related costs and dependencies.  Beautiful Dashboards, showing the latest open Incidents as well as the latest Services and employees, and even your company’s Facebook and Twitter news, accompany all this.  Browse the Knowledgebase, create new tickets, track progress, view all open tickets and rate service quality.  Matrix42 Workspace Management enables the seamless management of physical, virtual and mobile environments.  Have a mobile Dashboard focusing on the most important KPIs like users with the most open incidents or incidents opened within the last 24 hours.  Get the latest company news and announcements delivered to your iPad, including social media streams from your Facebook and Twitter accounts.  The Matrix42 App delivers the power of Matrix42 Workspace Management at your users' fingertips, anytime and anywhere.  Matrix42 is the leading supplier for Workspace Management solutions.  In addition to that, incident managers can now work solely on their iPads in order to create, work on, and close incidents.  Search the company address book and save contacts to your local address book.  Browse, edit and save documents from sources provided by your company.  Create, work on, and close Incidents.  It combines Client Lifecycle, Cloud, SaaS, Virtualization, Mobile Device Management and Service Management into a holistic solution enabling users to have transparent access to their data and services everywhere, from any virtual or physical device at any time.