Famous Footwear - Shop Shoes Reviews

Update: Feb 13, 2021. I’ve been a Gold Member for over 15 years and now FamousFootwear won’t recognize my email address or password and I even reinstalled and still nothing. There goes all my reward points. Sham app for a long time.

App is glitchy, doesn't show reward points and often locks up showing error stating I need to log into account when I'm already logged on. Reward points aren't instant after you turn to Gold membership which doesn't allow you to buy shoes or gain Gold member 1.5 rewards points at higher rate or get free shipping. While customer service is quick to respond the three attempts to contact them didn't provide solution to why my account isn't showing the correct member points I earned even from completed transactions. Just got the runaround. If FamousFootwear is supposed to make it easier I'm not sure it deserves the two stars I gave it but I like the ability to browse their inventory but shipping takes forever to be sent out. :(

Year by year, your selection has become smaller. On top of that everything looks more generic, plain, and honestly boring. But the real kicker is how poorly designed FamousFootwear is. At least 4 times things in my cart have just disappeared when i go to check out and then can’t be added back in. The pages load very slowly and sometimes boot me out. The color scheme is an eye soar. It mentally just turns me away from using FamousFootwear period. The simple stuff should be more basic and the harder things should be way easier to manage. 5 years ago, i wouldn’t buy from anywhere else. Now i have gone almost 3 years without seeing anything i like. And the couple things that i have liked, have either fallen on the wrong side of a sale due to dumb technicalities or items being available for what seems like only hours not even days for purchase. Nothing like logging back in after 8 hours and seeing items you want abruptly not for sale anymore. Very disappointed.

So I’m having issues with FamousFootwear not allowing me to click on an item to view it. It will take me to the main screen where I can view categories and sort & filter but when I try to click on an item to view it and select a size it just refreshes the page and takes me to the top of the page. It’s so annoying and so inconvenient. I’m trying to purchase some sneakers for me and the fam and it just won’t let me view a pair to select the size! Like how am I supposed to make a purchase then? I’ll give the web version a try but I downloaded FamousFootwear for the convenience of not having to go to the web. Hopefully the site itself is not this glitchy or I’d have to take my business elsewhere :(

Love FamousFootwear! It keeps my rewards card in one place! I am able to access my rewards and make them into certificates to use with the push of a button. I can scroll through styles of shoes with so many filters to find just what I am looking for. It is so easy to buy what I want in the matter of minutes! Now if you excuse me, I’m off to purchase another pair!

I actually love FamousFootwear. It’s very easy to find exactly what I am looking for. I would have given FamousFootwear 5 stars but recently, tje app has been glitching. It will not log me on after I have put in my credentials but acts like it is. I try usually 3 or 4 times and then ot works. Then once I get in, it does not save the shoes I am favoriting. I have used FamousFootwear for more than a year and never have had this issue. I even uninstalled and reinstalled FamousFootwear and the same issue persists. I hope developers fix this.

While I like that you can easily access your orders, cash, info etc in FamousFootwear , I find it buggy and not all that convenient to just browse shoes. When you click into a pair and then go back, it drops you back to the top of the page...meaning you have to scroll back to wherever you were previously. Also, why is there no favorites/wishlist ability? It’s obnoxious to not be able to save shoes you like to go back to order later. It also seems to be glitchy and not search/filter properly more often than other apps I use.

On two separate occasions I tried buying my kids’ shoes on FamousFootwear and both times it took the payment but never processed the order. First time I tried using PayPal and when I hit submit order, the money was out of my account but it just went back to the cart. I eventually got the money back as it just showed as pending. Tried again using Apple Pay just now and the exact same thing happened. Hit submit, money is taken out of my account, return to cart with no order processed. How is this even possible??? Fix your dumb app!

Every time I go check out with Apple Pay in the famous foodwear app it never works. When I go to safari and check out it works perfectly fine. That means FamousFootwear has a glitch when checking out using the Apple Pay method. It also doesn’t let you edit or fit a debit or credit card in FamousFootwear . You would have to go on a laptop or desktop computer which is super inconvenient and annoying

Don’t get me wrong, I LOVE Famous’ reward program. However… FamousFootwear itself needs some serious work. After selecting a shoe style to view, and navigating back to the search page, FamousFootwear glitches in a way where you lose the place where you left off. Also, if I minimize FamousFootwear to do something else on my phone, FamousFootwear completely malfunctions when so return to it, and so have to start my search all over again.

Our grandson wanted the same shoes he had last year again this year for school. We couldn't find them in the store so we got the information off his old shoes and ordered them online. He was thrilled to receive the shoes in the mail! They fit him perfectly. These shoes have proven to be very durable; and a good looking shoe. We're very happy with our purchase!!

I have a love/hate relationship with my Famous Footwear App. It makes shopping so easy and the deals are sooooo good, I buy way too many shoes!!! But I love them all and I’ve gotten such great deals on them by using my points as well as my members benefits and discounts.... you just can’t go wrong. And you can’t forget about the free shipping and free returns..... what a deal!!

FamousFootwear is the worst shopping app ever even wish is better it’s always lagging it keeps kicking me out and the prices are more expensive than the real original price I wasted my time on this useless dumb app and I wasted my storage to download it whenever I wanna add something it doesn’t add to my cart and that has happened 7 times to me I don’t recommend downloading FamousFootwear at all just go to the original store online or In real life so you can get an original product that doesn’t just disappear and for the original price

This is just like the website. I thought it would be smoother to get FamousFootwear but its super jittery and bumps me everywhere, to the bottom, top, middle, top. Ugh
FamousFootwear asks to use cookies like how websites do when you first visit them, but multiple times? (Not an app)
When i was trying to buy sneakers i went to check out and typed in my card SIX(6!!!) times until it finally decided to put in my order and email me that it was received .
You're better off googling Famous footwear until they stop being cheap with this joke of an “app”

You keep updating FamousFootwear . Yet you are not fixing the connection issue. Online is not working FamousFootwear isn’t working. I guess you do not want people shopping.
You all really need to look into what is going on.
The purpose of updating is not only to show new stuff but it should also to fix the things that are wrong with FamousFootwear . Which has NOT been done for a long time.
It is pointless to shop in the store when I cannot use my points or credits since I cannot show my barcode.
Get it together!!

FamousFootwear is super user-friendly. I seldom shop online or using apps but this one makes it a no-brained. I even live less than a mile from a famous footwear store and still prefer their app. The filters work. It’s clean and uncluttered but details are easily accessible if I want them. Love it.

The recent update signed me out of my account, and won’t let me sign back into it so that I can use my rewards. I also hate the new set up, and every time I open FamousFootwear it says “error, connection error, although my WiFi is working just fine. Please fix this.

Purchased shoes online, went to store to exchange them, they said we don’t have size in store and we will ship them to you, about almost 4 weeks nothing show up, went online and I saw refund was made today and its in process, what is this? Why they couldn’t tell me before refunding? I could of got different style at store,
Stupid business mismanagement of orders and customer service.
Fix these issues for your current costumers but not for me anymore. Thanks

Functionally FamousFootwear is sound and I have no complaints. Super user friendly. Except it takes 15 minutes to load anything making it virtually useless. I know it’s FamousFootwear bc the website runs just fine and my other apps are running fun. Will rereview to five stars when FamousFootwear moves faster.

I really love that Famous Footwear rewards you for shopping. I appreciate that they offer points to customers. This allows me to shop for my children, and then I get to earn points for footwear for myself. Please don’t ever change this program.

I live an hour away from the nearest Famous Footwear location and I must rely on FamousFootwear to peruse your inventory. One big problem I’m having is that the second I log into FamousFootwear , it immediately brings me back to the login screen. What. The. Heck.
I’ve got a coupon burning a hole in my pocket. Christmas is coming and everything. Please get your nerds on this!

I keep having an issue when I go to sign in to my account. Apparently I got my password wrong too many times and it locked me out, but now that I know my password, I can’t log in. It says to reset the password and so I click the button and it says it sent an email to my email address. It’s not sending the email, my inbox is empty. I’m very frustrated that I can’t get back into my account.

I love famous footwear but FamousFootwear is so frustrating! The search function doesn’t work consistently so I either have to go through the menu and filter and scroll through until I find what I’m looking for or I have to sign in through the Website and add it to my cart. So aggravating and it’s prevented me from purchasing items just out of sheer frustration. And yes FamousFootwear is completely updated l.

Famous footwear is the only place I buy my shoes. Absolutely love the points system and earning rewards. App runs very smooth and easy to find what I’m looking for. Only place to buy socks also. Always buy one get one half off. Can’t beat that. Keep it up famous footwear! :)

I have been shopping at FF for 7 years and they always have the best deals on the latest styles. I shop for my family and recommend it to everyone. FamousFootwear makes shopping so easy and the sales people at my FF are always helpful.

Not only do I absolutely love Famous Footwear but I absolutely love the Famous Footwear App!! I can always stay up-to-date on the points that I earned, always letting me track how close I am to my next coupon. It’s a great way to use my earned coupons!!

FamousFootwear is awesome, I always save money! I wish the store had more sizes available; it seems like whenever we find a pair of sneakers they don't have our sizes in the store. I know they offer to call other store to locate the size I need but I don't want to have to travel to get what I need.

I am a huge walker and go through shoes quickly. I have very narrow feet and low ankle bones so finding shoes that don’t rub is important. I often have to try on many pair but the sales people are always good about putting them away.

The store manager, Lindsay, is always welcoming and polite. She reminds me to use the Famous Footwear app, get the lowest cost with available discounts, and smile.

Her employees seem to respect her and she clearly treats them very well.

This specific Famous Footwear will be where my family buys shoes as long as Lindsay is here.

The only reason for three stars is because of FamousFootwear . It takes forever to load sometimes and it gets frustrating. Other than that, I love this company! Always got good deals and I love the rewards program. I will continue to shop with this company.
Thank you for the awesome service. :)

I’ve often and always shopped at the Famous Footwear at Warminster Towne Center at 940 W Street Rd
I’m very pleased with the employees and the customer service at this store and everything I’ve purchased here is great stylish durable and comfortable I love shoes.!!! I highly recommend shopping at store 1745