Shoe Carnival Reviews

Overall i’ve had a pretty bad experience with ShoeCarnival , it has terrible graphics, it lags, it looks like a huge scam when you open ShoeCarnival . Its very sketchy. I hope to not have any purchasing problems because I spent over 100$ on ShoeCarnival and i’m waiting for shoes that are supposed to come in tomorrow or the next day. If they don’t come in i’m getting a full refund and contacting someone so my information doesn’t get leaked, I feel like ShoeCarnival just has many flaws and definitely needs a TON of work. My mom is going to kill me if something happens to the shoes or her money. Please let me know if anyone has had purchasing issues and if it involved not receiving shoes or just having issues purchasing in general. Hope ShoeCarnival gets fixed!

ShoeCarnival works great! I was able to make it through all 1,500 pairs of boots without it crashing. That’s pretty impressive! I would like to suggest adding a “favorites” or “save for later” feature. Being able to go back and access shoes that I have saved would make me more likely to buy them rather than having to search for them all over again.

I love Shoe Carnival & I’m a frequent shopper in their stores, but their app is by far, the WORST I’ve ever used! It’s always extremely slow to load, kicks me out repeatedly while in the middle of shopping, freezes up constantly, & there have been several times in the last year or so, that I haven’t been able to open it at all. It’s beyond frustrating. And I’m to the point where I think I may just start shopping elsewhere. I don’t have any issues with the DSW or Famous Footwear apps. Shoe Carnival is cheaper, but I think the few extra dollars I’ll have to spend at other stores will be worth the frustration I’ll avoid using the Shoe Carnival app in the long run.

ShoeCarnival needs major work. Every time I go on ShoeCarnival I have to sign in (even after pushing the “remember me” button EVERY TIME). Not only that but when I sign in (again for the millionth time) the items that I saved in my cart, are no longer there. So therefore, I have to find the shoes that I put in my cart and put them back in my cart. And since I wasn’t ready to place the order, whenever I closed ShoeCarnival and went back to view an offer, my stuff was gone once again. It takes the images forever to load and whenever I’m trying to scroll (especially in my cart) the page will get stuck 🙄. Please fix these issues!!

Beautifully redone with updated graphics, but of course with any overhaul there are a few bugs. When browsing through the shoes and scrolling too quickly the pictures sometimes fail to update and show the wrong picture, i.e. A vans for a converse. Another bug I encountered is the hide card button under shoe perks crashes ShoeCarnival when pressed. Huge step up from previous update.

I got my shoes pretty fast I’m very happy with them plus I ordered from another website with 2 day shipping and they have not came in yet I thought my shoes would come in last but they didn’t

This is the worst app I have ever used. I kept getting logged out and my bag kept getting emptied. There’s no way to easily filter anything, one choice and then you have to go back into the filter instead of just selecting all of the filters at once. By far the most frustrating online buying experience I’ve ever had. I bought 5 pairs of shoes and it took over 30 minutes to complete, that was after no telling how long to find the shoes I wanted. If not for my pride, I was not going to let this stupid app defeat me, I would’ve given up long ago. Crap app, pure crap. No reason for buying shoes to be so difficult.

I ordered a pair of Shoes for a Friends Birthday which never got put in the Box by Incompetent Person in the Warehouse and then I asked for a full refund since I didn’t have time to wait for a replacement and get told the Credit Department is backed up and My refund won’t even get processed until 10-15 Business days, that is majorly unacceptable especially since I had to take more money out just to get a replacement of My Own for My Friends Birthday elsewhere and really need the Money back ASAP for the Shoes I never friggin got, so first I get screwed over with the Order then Refund.

Dear Shoe Carnival,
ShoeCarnival is a waste. Not only does it not look like a app but more like your website (which is pointless as to having an app). It doesn’t work like it should. Why say “remember sign-in” when it doesn’t and keeps bugging you to sign in each time you use the “app”. Where is my Shoe Perks Card- oh right nowhere to be found. Your “app” keeps crashing or either freezes. Wasn’t your job to make it easier for people to shop online or have ready access to the Shoe Perks Card? Well I hope this “app” gets the attention it needs and gets fixed.
Sincerely,
Everyone

The last update broke ShoeCarnival again. You have to log into your perks everytime even if the "rememeber me" box is checked. Nowhere to view your perks points history and transactions like you used to be able to. There is a barcode to use your certificate but its misleading if you actual have a reward coupon (both barcodes are needed to redeem in store). Also the website and ShoeCarnival made everyone reset their passwords to log in again.

To have such good products ShoeCarnival should be ashamed. First the website kept erasing my shopping cart (3x), then when I download ShoeCarnival ...the filters aren't even working. I don't have time to go thru over 5,000 shoes because the filters(sort) option doesn't work. Guess someone else will get my business. Yes I am willing to shop elsewhere because the website and App is not user friendly.

Very user UNFRIENDLY! (1) The HOME tab does not have the navigation button, have to go to either SHOP or PERKS to get to the menu. (2) And this menu is. It fixed on top. Have to scroll up all the way to get to it. (3) The menu cannot move the live CHAT button, so annoying and stubborn when login or scan things. Just downloaded it today and haven’t checked other things yet.

Graphics are good BUT if you close out ShoeCarnival the items disappear from your cart, you cannot view your cart due to the background scrolling down instead of your cart, ShoeCarnival as a whole need an update because it’s very hectic to try and show shop with ShoeCarnival as of now.

Every time I hit the back arrow after looking at a pairs of shoes it will either take me back to the home page so I have to start all over or take me back to the very top of the page I was looking at. Occasionally it will take me back to the same exact spot I was just looking at (which is the most ideal) but it only happened a few times.

THERE NEEDS TO BE A WISHLIST OPTION OF SOME SORT, PLEASE.

I’ve tried to purchase shoes on three separate occasions and when you select Klarna at the end it doesn’t let you advance to complete your order. 3 times now the shoe has been sold out or back to regular price by the time I was able to get it to allow me to pay. THIS IS NOT AN ACCIDENT!! They clearly want you to pay all upfront rather than the convenience of spreading it out. BOGUS!!!!!

I found the shoes I want except for the fact every time I go to check out it won’t let me put in my info. And every time i close ShoeCarnival all my items leave my basket.

Love them, always the right fit and styles . We are always satisfied with online service

ShoeCarnival is slow... I love the site but I have to sign in every single time I go in even if I put remember me... also when I'm trying to get to another page it moves at a snail's pace!!! I have no issues with any of my other apps this one is by far the slowest

Received our crocs today and absolutely love them! Nice sales prices too! Thank you😇

I can’t seem to be able to pull up my rewards certificates as easy as before. Maybe I’m looking right over them, but I haven’t been able to pull them up to use them in store from this new update.

I am glade Shoe Carnival finally came out with an app. User friendly, only downside. It doesn't add my shoe perks. Even though you would think it would be linked. Because it shows it in ShoeCarnival . I'm sure it will eventually.

The website takes forever to load and when you hit the back button it takes you back to the top of the list. This is VERY frustrating and and ends up leading to me going to another store and paying more money for the same shoes.

First off, ShoeCarnival literally emulates the mobile website exactly as is, so there’s no point in downloading it. Second, it’s glitchy, it can’t execute simple commands the minute you first open up, I can’t even view my account.

That’s it really, I’m literally trying to give them my money for shoes and I can’t even do that.

App is basic. Would like a better search function, ex. Barcode scanner. Does not link perks. Have to type the number in at checkout. Would love to get rid of the card. Please have a place to have a mobile card.