Credit Union of America Reviews

Glitchy. Random crashes. Fields delete with no notice. CreditUnionofAmerica does nothing but frustrate me. Makes no sense why you need to answer so many questions to do a mobile deposit, especially when depositing several checks at a time. Every third time I log in, CreditUnionofAmerica says “something has gone wrong” and won’t allow me to use facial recognition, forced me to type my login again. These are things that have been going on for a very long time and should be fixed.

I’ve been using CreditUnionofAmerica for over 7 years now, and up until fairly recently it has been fine. Lately, Face ID results in an error message that requires password log in, and some of the design changes have been baffling. The Transfer screen very recently was updated and is confusing and less user friendly.

Maybe it’s just me, but I don’t feel like it will be. And if it’s not just me, hopefully it will be redesigned to a more user friendly experience and get the bugs squashed.

Fairly convenient app for most banking needs. However, would like to see the ability to utilize and assign categories to transaction for budgeting purposes. Having to log in to a desktop to use the budget features is inconvenient. Please consider a more budget widget friendly mobile app.

I will make this short and simple because I could go on and on about credit Union of America the best thing that I love about credit Union of America is they give something that there’s hardly any of it left out there and that is customer service those are some big shoes to fill and Credit Union Of America does that and besides that they have the best rates and the lowest service rates so overall if you want a great banking service for all your needs go to credit Union of America and sign up they will take care of you thank you

I can’t see payment options easy and need to improve for transactions process options window
Brang

Banking with the Credit Union of America really simplifies my life. I have no worries about my automatic transactions and the staff are always friendly and eager to assist when I have questions. They have also questioned transactions that seem out of the norm, which is an added protection of my monies.

Makes managing my account super fast and easy. Love that I can now make credit card payments straight from CreditUnionofAmerica now and I don't have to call every month! Also love the Touch ID feature so I can access CreditUnionofAmerica with just my fingerprint. Very convenient!!

Great app! Perfect for what I need. The reason I gave this two stars is the fact that it will sometimes not load, and just sit there and give me the three loading dots, and then time out.

Aaron, Lindsay, Jacquelyn, and Marci do a great job and are extremely helpful when I have questions about my mobile and online banking. They truly have made the online and mobile departments of CUA a certified "Welcome to Friendly" branch of the organization.

CUoA was my first experience with banking and they’ve made managing my accounts so simple. It’s so quick to check my balances and transfer money when I need it. Not to mention most if the features are easy to figure out on your own. CUoA is a great place with an amazing app!

So helpful, convenient and time saving. And if need more information, all it takes is a quick call and will get a quick resolution. I’ve been a member of the CU of America since 1970 and although It has gotten bigger; it has not lost its personal touch and helpfulness.

Everything is solid. But constantly having to put in a device name, and it not being able to match the one you always use, makes it only 4 stars

I’ve been trying to find out my mobile account number through CreditUnionofAmerica . Which should be no problem considering it’s my account, right? No. Credit union of americas app doesn’t show you YOUR OWN account number if you need to use it as access for a direct deposit etc. Personally, I don’t want to have to ask for support through their support line as their support line doesn’t do much to help with my problems either. :(

My wife and I moved to Wichita nearly 25 years ago. We tried a “nationally known” bank first. Big, impersonal, disinterested. We look around and switched to Credit Union of America. We’ve NEVER looked back. They care on a personal level. They have also provided excellent help with car and house loans.

I don’t like the most recent update as it pertains to the transaction/pending view. I like the previous view better. It was easy to see transactions at-a-glance. I can’t pinpoint exactly what changed with the update but I don’t like it. The print was smaller and there were more defined separating lines between transactions.

I have been with CUA for several years and love the personal service!
When living in Wichita it made sense with so many branch locations. As I have moved with work many (seven times in the past seven years) my CUA with their great Customer Support and online banking has moved with me!

Every time I come in to “my bank “they recognize me by name and are always friendly . I said my Bank is because I have taken ownership of the service and atmosphere they provide and will recommend them to everyone who is looking . Keep up the good work .

This is the best mobile banking app I’ve ever used. Fingerprint logging so no annoying password re-entry time and time again.
User friendly interface, simplistic and straight forward , very easy to read and review and manage multiple accounts. 10/10 in my opinion!

I’ve been with a CUA for several years they’ve helped me in more ways than I can explain with auto loans with checking account for direct deposit anytime I ever went into the office there was always a warm greeting and willingness to answer an address any question I have. Although Cole Whitt has modified the interior of my Credit union it is not eliminated the relationship with the people that help.

Just know that snap check takes a little while to show in your account. I usually just come back to check in about 20-30 minutes and it’s there. But that’s not a deal breaker. I like CreditUnionofAmerica .