CANAL Reviews

Why can’t I access content from CANAL when I pay a monthly fee? It was working perfectly until last week and now I can only watch trailers. Every time I try to watch a series it directs me buy a subscription and then I get a message that says I’m already subscribed through Apple account! Yes! Exactly! I have a subscription and I can’t use CANAL !

CANAL crashes every time we use it mirroring or playing on Apple TV 4K. It should work as well as on computer. However, it crashes when using iPad or iPhone app.

I'm a French expat going back and forth between France and the US, and I thought this would be a good way to keep in touch with France. Wrong.

As noted by previous reviewers, CANAL completely limps in the US. The problem is not that it is impossible to get around georestrictions, the problem is that the service and app are of such poor technical quality that nothing works anyway. Thus, I thought maybe when I was in France it might be work... but no.

If you were expecting Netflix, but, you know, with French language programming, just move along, this is not it. Waste yourself time and frustration, and get MHz Choice instead, and watch CNews (which is free).

Ça crache non stop replay horrible

Like most French video streaming apps, badly designed

Ibtried to login with my credential but unfortunately I am not allowed to. Disgusting

It’s high time you guys add an English version to this where those who don’t understand French can also feel at ease 😡😡😡

Apps does not work. They took my money for a subscription but do not allow me to create an account. Appalling for this app plus ...

I have we been trying to open content, but it does not download. It is now 3 weeks it is happening....and still not working (iPad, iPhone and Apple TV)...you would think by now they would have done something about it.

I don’t understand, I can’t watch anything.. every time I try to watch something it warns me that the program is not recommended for less than 12 years old and I end up with “contenue bloqué”.. what the heck ??
And where can I watch the live channels for GOD sake ??

NOT WORKING, please fix it ?

App didn't work, and it wasn't in my language. Deleted.

it would be great if you could release Apple TV apps too.

I am a French national living in Brazil and thought it would be a good way to keep in touch with French movies and sports. Unfortunately most times CANAL just doesn’t work: the screen is stuck on the spooling animation and that’s that.

Netflix and HBO Now work great, myCANAL just isn’t

I am encountering a lot of issues, sometimes the programs and live programs show up, sometimes no.
Amd when they show up, impossible to cast with Google Chromecast.
I didn’t have this issue before but have it for 3 months now. What happened??

Inadequate explanation is made to the US user of why CANAL provides viewing of a fraction of this app+ content even after subscribing online. Not a good way to access French language entertainment.

En janvier j'avais écrit le message ci-dessous, 10 mois plus tard ....pareil❓
[Il-y a-t-il un problème d'incompatibilité avec la nouvelle AppleTv 4K ? MyCANAL ne connecte plus avec ATV ( buffering ) aucun problème avec les autres TV apps.

Bien j’aime

As many here, I’m an expat and use this to watch French tv abroad.
Never had an issue or anything. Streaming quality is great. Love the multiplex sports features.

Those complaining about content not loading, are you using a vpn?
Those using a vpn indeed, your configuration must be wrong...

Great app. Fabulous content for the expat I am.

Very good ap inuse it every day

CANAL is not even capable of streaming continuously for 15 minutes without crashing.

The iPhone X and and excellent internet connexion don’t make it working any better.

The sound quality provided is absolutely not acceptable in 2018. Muddy and metallic.

Seriously. Given this app plus has been partnering with Apple TV for their subscription, now can it be that bad ?

Need improvement. My iPhone X was overheating and left 50 percent of battery after only half an hour.

Please fix this.

J’adorai regarder les émissions à la demande et depuis 1 mois sans raisons apparentes, l’écran est tout noir lorsque je veux visionner salut les terriens.
Merci de résoudre le problème.

Two thumbs up. Very Nice.

J'adore l'appli.
Un grand bonjour de Washington.