CANAL+ Reviews

CANAL+ Reviews

Published by on 2024-11-07

🏷️ About: myCANAL is an app that allows users to watch live events, catch up on their favorite shows, and receive personalized recommendations on all their devices. The app offers a variety of content, including movies, series, sports, entertainment, documentaries, and kids' programs. Users can access myCANAL by subscribing to CANAL+ offers, and those who are already subscribed to CANAL+ can use the app for free.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
55.6%

😎👌🔥 Positive experience
29.5%

🙄💅🫥 Neutral
14.9%

~ from Justuseapp.com NLP analysis of 464 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Streaming quality is great

- Love the multiplex sports features

- Great app

- Fabulous content for the expat

- Very good app



Read 24 Customer Service Reviews 👿🤬😡😠💢😤

3.9 out of 5

Having trouble accessing séries

2022-05-22

Why can’t I access content from CANAL when I pay a monthly fee? It was working perfectly until last week and now I can only watch trailers. Every time I try to watch a series it directs me buy a subscription and then I get a message that says I’m already subscribed through Apple account! Yes! Exactly! I have a subscription and I can’t use CANAL !

Doesn’t work playing on Apple TV 4K

2022-06-23

CANAL crashes every time we use it mirroring or playing on Apple TV 4K. It should work as well as on computer. However, it crashes when using iPad or iPhone app.

Stay Away

2022-07-24

I'm a French expat going back and forth between France and the US, and I thought this would be a good way to keep in touch with France. Wrong.

As noted by previous reviewers, CANAL completely limps in the US. The problem is not that it is impossible to get around georestrictions, the problem is that the service and app are of such poor technical quality that nothing works anyway. Thus, I thought maybe when I was in France it might be work... but no.

If you were expecting Netflix, but, you know, with French language programming, just move along, this is not it. Waste yourself time and frustration, and get MHz Choice instead, and watch CNews (which is free).

Replay ne marche pas

2022-08-25

Ça crache non stop replay horrible

Bad app

2022-09-26

Like most French video streaming apps, badly designed

Not available in Africa

2022-10-27

Ibtried to login with my credential but unfortunately I am not allowed to. Disgusting

ENGLISH VERSION

2022-11-28

It’s high time you guys add an English version to this where those who don’t understand French can also feel at ease 😡😡😡

Does not work. Apple should not allow such apps on its store

2022-12-29

Apps does not work. They took my money for a subscription but do not allow me to create an account. Appalling for this app plus ...

Content does not download

2023-01-30

I have we been trying to open content, but it does not download. It is now 3 weeks it is happening....and still not working (iPad, iPhone and Apple TV)...you would think by now they would have done something about it.

Doesn’t work

2023-03-03

I don’t understand, I can’t watch anything.. every time I try to watch something it warns me that the program is not recommended for less than 12 years old and I end up with “contenue bloqué”.. what the heck ??
And where can I watch the live channels for GOD sake ??

NOT WORKING, please fix it ?

No English, French only

2023-04-01

App didn't work, and it wasn't in my language. Deleted.

Need Apple TV app

2023-05-03

it would be great if you could release Apple TV apps too.

Doesn’t work

2023-06-03

I am a French national living in Brazil and thought it would be a good way to keep in touch with French movies and sports. Unfortunately most times CANAL just doesn’t work: the screen is stuck on the spooling animation and that’s that.

Netflix and HBO Now work great, myCANAL just isn’t

Sometimes no live available and impossible to cast with Google Chromecast

2023-07-05

I am encountering a lot of issues, sometimes the programs and live programs show up, sometimes no.
Amd when they show up, impossible to cast with Google Chromecast.
I didn’t have this issue before but have it for 3 months now. What happened??

App Limps in the US

2023-08-05

Inadequate explanation is made to the US user of why CANAL provides viewing of a fraction of this app+ content even after subscribing online. Not a good way to access French language entertainment.

AppleTv 4K ne marche pas

2023-09-06

En janvier j'avais écrit le message ci-dessous, 10 mois plus tard ....pareil❓
[Il-y a-t-il un problème d'incompatibilité avec la nouvelle AppleTv 4K ? MyCANAL ne connecte plus avec ATV ( buffering ) aucun problème avec les autres TV apps.

Bien

2023-10-08

Bien j’aime

Not sure why people complain

2023-11-08

As many here, I’m an expat and use this to watch French tv abroad.
Never had an issue or anything. Streaming quality is great. Love the multiplex sports features.

Those complaining about content not loading, are you using a vpn?
Those using a vpn indeed, your configuration must be wrong...

Get this app

2023-12-10

Great app. Fabulous content for the expat I am.

Very good

2024-01-10

Very good ap inuse it every day

Excellent content needs UI optimization

2024-12-18

CANAL is not even capable of streaming continuously for 15 minutes without crashing.

The iPhone X and and excellent internet connexion don’t make it working any better.

The sound quality provided is absolutely not acceptable in 2018. Muddy and metallic.

Seriously. Given this app plus has been partnering with Apple TV for their subscription, now can it be that bad ?

Need improvement. My iPhone X was overheating and left 50 percent of battery after only half an hour.

Please fix this.

Ne fonctionne plus

2024-12-18

J’adorai regarder les émissions à la demande et depuis 1 mois sans raisons apparentes, l’écran est tout noir lorsque je veux visionner salut les terriens.
Merci de résoudre le problème.

APPRAISAL

2024-12-18

Two thumbs up. Very Nice.

Felicitations à toute l'équipe de dev.

2024-12-18

J'adore l'appli.
Un grand bonjour de Washington.



Is CANAL Safe? 🤗🙏


Yes. CANAL+ is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 464 User Reviews sourced from the Appstore and the appstore cumulative rating of 3.9/5 . Justuseapp Safety Score for CANAL Is 34.7/100.


Is CANAL Legit? 💯


Yes. CANAL+ is legit, but not 100% legit to us. This conclusion was arrived at by running over 464 CANAL+ User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for CANAL Is 52.2/100..


Is CANAL+ not working? 🚨


CANAL+ works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



Pricing Plans 💸🤑💰

**Pricing data is based on average subscription prices reported by Justuseapp.com users..

Duration Amount (USD)
Monthly Subscription $25.55


How was your experience with CANAL+? Post a Review




Features

- Live TV: access to over 200 live channels, depending on the subscription

- Replay: thousands of programs available at any time in VF and VOST

- Download: watch content offline

- Profiles: personalized spaces for each user, including a secure kids' profile with age filters

- Personalized recommendations: a selection of programs tailored to the user's preferences

- Resume playback on all devices

- Expert Mode: an immersive sports experience with real-time data and stats (only available in France)

- Multi-live: watch 2 to 4 live channels on one screen (only available in France)

- TV Guide

- Data-saving tools

- And many other features to discover!

Note that myCANAL is exclusively dedicated to subscribers in Reunion, the Caribbean, New Caledonia, Mauritius, and Africa. Rentals and VOD purchases are not available on the app. Users can manage their subscription through their myCANAL account or iTunes. The app is available on iPhone, iPad, PC/Mac, and Apple TV, and works in all territories of the European Union with 3G/4G and/or Wi-Fi coverage.

  Customer Service/Support
Developer:
GROUPE CANAL+