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About: Avec myCANAL suivez les grands moments en live, retrouvez vos émissions en
replay même hors connexion et découvrez nos recommandations personnalisées
sur tous vos écrans.​ Cinéma, séries, sport, divertissements, docs,
programmes kids et bien d'autres à découvrir dans myCANAL​.


 
  2025-01-16

CANAL Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of GROUPE CANAL+



Verified email ✔✔

E-Mail: support.android@canal-plus.com

Website: 🌍 Visit CANAL+, Live and catch-up TV Website

Privacy Policy: https://www.canalplus.com/confidentialite

Developer: GROUPE CANAL+




Privacy & Terms:

https://static.canal-plus.net/gitlab/infoslegales/production/cgu.html






6 Most reported problems 😔💔

3.9 out of 5
Anete M Rickard
2022-01-21

My name is Anete Rickard. I work for N3 LLC in Atlanta GA, USA. Lately we're been getting several calls from your subscribers asking for support. I don't speak French but one of the callers told me in English that one of our 800# is listed as MyCanal customer support. The number is 01 85 64 4654 this number belongs to N3 LLC . Pleas call me back at 770-226-8110 or 404-609-4626. As I said our headquarters is in Atlanta GA. Appreciate your help on this since I am getting several call daily. Thanks, Anete

Ritish Sunkoleea
2021-08-17

Bonjour je voudrai annuler mon abonnement car il y a deux mois que je ne peut pas regarder la télé parce que l'antenne et endommagé, comme je vien de prend une maison a louer je n'aurai pas le budget nécessaire pour faire remplacé une antenne on demande une somme de 2100rs pour une antenne plus les l'abonnement apart je préfère annuler

Anderson
2021-04-16

i am trying to cancell my subscription to Canal plus but there is no way to do it... I left france in Jan, pretending that everything was all right but now I am feaguring out that the bill continue to come... What should I do guys!!! It is juts unbelieavble Anderson

Doesn’t work

2022-05-19

by Samar1980

I don’t understand, I can’t watch anything.. every time I try to watch something it warns me that the program is not recommended for less than 12 years old and I end up with “contenue bloqué”.. what the heck ??
And where can I watch the live channels for GOD sake ??

NOT WORKING, please fix it ?

Content does not download

2022-05-26

by YvoCanivo

I have we been trying to open content, but it does not download. It is now 3 weeks it is happening....and still not working (iPad, iPhone and Apple TV)...you would think by now they would have done something about it.

Does not work. Apple should not allow such apps on its store

2022-06-02

by Chuqui Monster

Apps does not work. They took my money for a subscription but do not allow me to create an account. Appalling for canal plus ...


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Why should I report an Issue with CANAL+?

  1. Pulling issues faced by users like you is a good way to draw attention of CANAL+ to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a CANAL+ customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using CANAL+.


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