Khoros Marketing app not working? crashes or has problems?

Khoros Marketing Status

Last Updated on 2024-01-22 by Spredfast

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User reports:
No current problems

Summary of Khoros Marketing Problems 🔥

- Poor experiences with the Inbox in this app, unable to like social posts or take any kind of Facebook action like hiding a comment or banning a user

- Unable to assign care items to team members

- No way to schedule out posts within the app, only allows posting in real-time

- Useless without the ability to edit/schedule posts

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Common Khoros Marketing Problems & Solutions. Troubleshooting Guide

Table of Contents:

Khoros Marketing iPhone Issues and Solutions

Khoros Marketing iOS app crashes, not working, errors
Khoros Marketing iOS app network issues
Khoros Marketing on iOS has black/white screen

Khoros Marketing Android App Issues and Solutions

Khoros Marketing has errors/crashing/not working
Khoros Marketing server network connectivity issues
Khoros Marketing has black screen

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Khoros Marketing iPhone Issues and Solutions

How to fix Khoros Marketing app crashes or not working on Iphone (iOS):

Close and restart the Khoros Marketing app on iPhone
Update Khoros Marketing app to the Latest Version for iOS
Uninstall and reinstall Khoros Marketing iPhone app
Update your iPhone to the latest iOS version

Fix Khoros Marketing on iPhone unable to connect to server/internet connection issues::

To resolve Khoros Marketing network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

Khoros Marketing Android App Issues and Solutions

Fix Khoros Marketing not working on Android, crashes, errors or is unresponsive:

Force Stop the Khoros Marketing App
1. On android, goto Settings » Khoros Marketing » click [Force Stop]

Update Khoros Marketing to the latest version on PlayStore

Clear Khoros Marketing App Cache and Data:
1. On android, goto Settings » Apps » Khoros Marketing » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Khoros Marketing.

Fix Khoros Marketing unable to contact server/ Khoros Marketing internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click Khoros Marketing » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Khoros Marketing » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Khoros Marketing