Social Media Marketing app not working? crashes or has problems?

Social Media Marketing Status

Last Updated on 2023-11-08 by Optimal Blue LLC

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Common Social Media Marketing Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Social Media Marketing app on iOS and Android devices. Solve all Social Media Marketing app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Social Media Marketing iPhone Issues and Solutions

Social Media Marketing iOS app crashes, not working, errors
Social Media Marketing iOS app network issues
Social Media Marketing on iOS has black/white screen

Social Media Marketing Android App Issues and Solutions

Social Media Marketing has errors/crashing/not working
Social Media Marketing server network connectivity issues
Social Media Marketing has black screen

Social Media Marketing iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Social Media Marketing app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Social Media Marketing app crashes or not working on Iphone (iOS):

Close and restart the Social Media Marketing app on iPhone
Update Social Media Marketing app to the Latest Version for iOS
Uninstall and reinstall Social Media Marketing iPhone app
Update your iPhone to the latest iOS version

Fix Social Media Marketing on iPhone unable to connect to server/internet connection issues::

To resolve Social Media Marketing network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Social Media Marketing black/white screen (blank screen) on iPhone:

Follow the Social Media Marketing iOS app troubleshooting guide Here →

Social Media Marketing Android App Issues and Solutions

Fix Social Media Marketing not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Social Media Marketing app issues:

Force Stop the Social Media Marketing App
1. On android, goto "Settings" » click Social Media Marketing app. » click "Force Stop".

Update Social Media Marketing to the latest version on PlayStore

Clear Social Media Marketing App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Social Media Marketing app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Social Media Marketing.

Fix Social Media Marketing unable to contact server/ Social Media Marketing internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Social Media Marketing » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Social Media Marketing » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Social Media Marketing on android.

Solve Social Media Marketing black/white screens issue on Android:

Follow the Social Media Marketing android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Optimal Blue LLC, developers of Social Media Marketing.

About this app

Welcome to the Social Media Marketing Mobile Solution from Optimal Blue – the only social media solution designed specifically for mortgage lenders. Our mobile solution enables mortgage loan originators to leverage social media as a compelling business development tool to grow their loan pipeline while on the go.