Condor Airlines Reviews

Condor Airlines Reviews

Published by on 2024-10-15

🏷️ About: Wouldn’t it be great if getting to your holiday was as easy as slapping on sun cream? This app’s for you if you booked on our website. Check in – it’s a pocket boarding pass.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
63.2%

🙄💅🫥 Neutral
26.6%

😎👌🔥 Positive experience
10.2%

~ from Justuseapp.com NLP analysis of 233 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Allows users to add boarding passes to wallet

- Allows users to assign seats

- Allows users to buy extras



Read 26 Customer Service Reviews 👿🤬😡😠💢😤

3.8 out of 5

ETAK2022

2022-05-21

The website and app are substandard. I couldn’t input my passport info on either, had to call customer service, who initially thought I was an idiot when it’s the Condor systems that don’t work. I couldn’t access my booking info on the website when I logged into my account, but it was on CondorAirlines . We upgraded to business class on our outbound flight via CondorAirlines during the check-in period. When we upgraded on the return flight, we were charged, given two seats in the middle
of row 4, but in actuality never rebooked. When we called customer service, the rep was insulting, he said it’s not possible to upgrade online, would not rebook us over the phone since somehow it didn’t get confirmed in their system although we were charged €349 per seat, he also would help us with the charge and then hung up on us. The flight and flight crews were pretty good to wonderful, the website and app are useless and the customer service is awful.

Not helpful to work schedule changes

2022-06-22

App sends useless reminder messages. Unable to change seat selection.
Customer service representative advised to ignore CondorAirlines and work with website instead.
Strange that Condor didn’t manage to fix and improve this during the “Covid travel break”.

Cannot find booking

2022-07-23

Always getting server error or other error messages. Logging in to Condor’s website with the identical information works, though.
CondorAirlines is useless.

Crashing on all phones

2022-08-24

Needs to be fixed, worked before and now once you open and try to book a flight it crashes and freezes. Fix now please.

Worthless unless you read German

2022-09-25

What is wrong with you that you do not have CondorAirlines available in English or some thing that we can convert this to English. I will never fly this airline again because I can't use the mobile app to check in and I have no clue what's happening. Terrible!!!

Worthless App

2022-10-26

I speak German fluently and I live I. America, there is no consideration for English or other languages, also every option is just a link the website, so why have an app if I can go on the website on mobile? Sometimes things to work on the website. It's 2016, figure it out.
0 stars.

Completely useless

2022-11-27

Don’t waste your time and capacity with downloading CondorAirlines. I don’t know why they even provide an app because within CondorAirlines you can’t do anything and you’re always forwarded to the website. That’s nonsense in my opinion. Compared to other good apps like the one from Alaska this one is just really not helping at all.

Condor is scam, don’t fly with them

2022-12-28

They are the worst company in the world. They absolutely don’t care about their customers, they lie to them in their face. Delays, cancellations are typical, they never rebook for you when these happen.
If you have any other option, never fly with them.

Raally terrible app

2023-01-29

Probably one of worst airline softwre I have everused. Given how barebones this airline is, you would think that they would want to invest more in an app. It was impossible to add my address and birthday info to my condor as well as my goes number so I went 3 hours early for my flight. In addition to having to wait with everyoine checking liggage I had to pay $30 for the privilige of having a live person check me in. Several people in line had the ame issue. The staff there were "stunned" that we had problems and claimed they had heard no complaints about the software...

Simply terrible

2023-03-02

If you are reading this wondering if an airline app really can be this bad, the answer is yes, in fact, CondorAirlines really deserves one star (July 2021).

Hanging when starting; error messages when entering fields. Crashes. CondorAirlines has it all.

The website is marginally better. Seems like Condor is really cutting corners here. The jury is still out on the flight…

Worst airline app

2023-03-31

By far the worst airline app I’ve ever used. Nothing works. Had problems with check in, selecting seat, booking entertainment package and even on my way to the airport there was still no boarding pass in there. Use the website instead. Had some issues there as well, but it works a bit better.

Web pointer app

2023-05-02

Nothing wrong with loading web pages to control your contents but why on earth would you not use the web browser control and do it within CondorAirlines ..? Leaving the context of CondorAirlines only costs unnecessary extra time and, ironically, pop up the browser’s recommendation to use CondorAirlines ... like a dog biting its own tail, a bit silly don’t you think :)

Cheap app for cheap carrier

2023-06-02

I hope you didn't spend more than $100 on this amateur app which just wraps A FEW of the GERMAN parts of your website. Save yourself the headache (and €8 for TV!) and just fly Norwegian for the same price.

Generally OK, but needs the English version

2023-07-04

Easy enough to figure out if you read German or other European language, but the English version is a must for an international carrier.

Please add French or English! :)

2023-08-04

CondorAirlines looks easy enough to navigate, but additional languages for an international carrier seems like a no brainer...
Until that happens one can use the mobile website where multiple languages are available.

App is tough during travel!

2023-09-05

We have flown Condor many times from 2 different places in the USA to Germany & back! The flights have been great! CondorAirlines isn’t the worst I ever used of any kind! And I’m an IT guy! It needs a total competent overhaul listening to customer complaints & recommendations! Without concrete recommendations the comments themselves are worthless! Listen up developers! Dr Dan

English

2023-10-07

U guys should make it in English and if it does have English in the settings I don't know where to find it since it German!!! Please fix this problem

Switch the app language

2023-11-07

Should have settings to switch the language within the ap

New APP much better

2023-12-09

Finally a new app! I can add my boarding passes to wallet, assign seats, buy extras… thanks for the update!

Why no English option

2024-11-28

I fly to Germany often and only speak English. The fact that CondorAirlines only is in Deutsch does not make it easy to check my flight status. Someone please offer English translation for CondorAirlines!

Just terrible

2024-11-28

Does CondorAirlines actually have any functionality built-in? It just seems like a collection of links/buttons that launch web pages in Safari.

And how about including an app icon?!

App badly broken!

2024-11-28

Nothing loads. It loads and locks up into a white screen and that's it. Trash!

No English Check-in option

2024-11-28

This Condor checkin area online needs to have English options for 24 hour check in.

What an improvement!

2024-11-28

It’s finally in English. That’s a huge step in the right direction. You can also search for flights. I haven’t booked a flight or taken a flight since, well, we’re in a pandemic. But it certainly looks promising.

Previous review: I really like Condor Airlines. However, CondorAirlines is awful. Since Condor flies to English speaking countries and English is the lingua franca, it would be awfully helpful to be able to use CondorAirlines in English. It seems that offering multiple languages should be a pretty easy edit. Also, CondorAirlines is not self-contained; it just redirects to the website.

Translate

2024-11-28

Any way you can add English so it can be translated to English version ?

Nicole
2022-09-17

online check in is not working. It seems that this is not a new problem - internal error. May be it is time to fix that??



Is Condor Airlines Safe? 🤗🙏


No. Condor Airlines does not seem very safe to us. This is based on our NLP (Natural language processing) analysis of over 233 User Reviews sourced from the Appstore and the appstore cumulative rating of 3.8/5 . Justuseapp Safety Score for Condor Airlines Is 13.8/100.


Is Condor Airlines Legit? 💯


No. Condor Airlines does not seem legit based on our analysis. This conclusion was arrived at by running over 233 Condor Airlines User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Condor Airlines Is 50.1/100..


Is Condor Airlines not working? 🚨


Condor Airlines works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with Condor Airlines? Post a Review




Features

Activate push notifications and you’ll get up-to-the-minute flight information – including your departure gate – straight to your phone.

Your boarding pass, flight details… no need to pat down your pockets, they’re all safely here.

Wouldn’t it be great if getting to your holiday was as easy as slapping on sun cream? This app’s for you if you booked on our website.

Search destinations, book your favourite, add extras and then choose your perfect seat.

Check in – it’s a pocket boarding pass.

And all your updates (departure gates or any changes) go straight to your phone.

Sort your whole flight from this app.

Once you’ve checked in, just show the app to our super-friendly team.

No need to print anything.

  Customer Service/Support
Developer:
Condor Flugdienst GmbH